Mercedes-Benz car rentals in Tampa

Their support is non-existent. Just pay the little extra to go with a bigger brand and avoid this one.

Easirent was not at airport. It’s halfway across Austin. I abandoned the car pickup and got an UBER to our airBnB instead. When I went to pick up the car later on my second Uber I found it in an industrial park area, which wasn’t terribly concerning, but it had a couple red flags. Just not a place I would want to bring my family. Finally when I arrived the scene was utter chaos. I saw an employee walking around looking for a car clicking the key unlock to locate it while dozens of customers looked destitute and as frustrated as I was with the experience of not finding their car at the airport. As I walked inside I found a waiting area full of crying children and families waiting for cars and a line of the drivers about 8 deep with no one at the counter answering questions. It was then that the same employee from the parking lot walked back in and stepped behind the desk to continue what sounded like a frustrated conversation of a desperate customer to just take the quickest option to get a car and leave. After trying to ask the sole employee what the odds of getting my car in the next hour or two was I decided that I wasn’t prepared to do business with this company and ordered my return Uber to the airBnB and ordered a Turo car for the rest of our visit with a brilliant experience. Hugely disappointing overall. Would not recommend. Please avoid. I haven’t chased down the couple hundred of dollars that we lost on the reservation and not getting a car yet, but I’m not holding my breath.

Awful! Just awful! Too far from the airport behind a gun range. Dirty office up stairs. Rude workers.

Straight forward & no issues

Upon pickup at the enterprise counter, I originally did not have a reservation. I asked at the desk (at 130am) if they had availability and they did not. I then booked online and went back to the same counter to pick up my now available car. It was definitely frustrating that the counter was turning people away as sold out and I had to find my own vehicle online from the same provider. Drop off was very easy at Sarasota. Gage and Ernie were extremely helpful.

Awesome price! Car was a great value & great on gas!

Everything was great!

Enterprise was so easy to work with. Easy in and easy out

Location was closed when our flight arrived and vehicle was not available

Very dishonest staff, hung up when called, billing was a lot more than original booking . Never rent from then again

Customer service and the information provided was perfect.

The counter staff could have been more friendly.

Paid for “Corolla or similar” but pretty sure I got a smaller car. We made due but not sure I will use them again

Worst ever. No personnel at airport desk. Prepay customers ahead of me had been waiting 1.5 hrs with no sign of someone— a person took care of one client then disappeared. Had to book a car with a competitor on the spot and paid twice as much due to last minute booking. Thrifty never again.

The minivan had issues and handled poorly. It was too late in the day to swap with a different vehicle. Seats didn’t work in the back row and would not fold down.

Return at IAD was not a good experience.

We had to wait for two hours in line to get our vehicle. That was absurd! We were exhausted since this was at from 10:30pm-12:30am! The agent was very efficient once it was our turn. Once we received our vehicle, everything was excellent...the van, the drop off.

Drop off was nice and quick. Pick up was a challenge. Waited in line for more than 40 minutes. Other than that it was good experience.

not great. We rented an electric small SUV that they gave to us not charged. They were unable to help us when we realized after driving 10 miles that the car battery was going to die. We went to the only gas stations with chargers and we happened to be at the only WaWa in the area that didn't have a charger. So we drove back to the airport with the charge so low it just said "Low" and didn't give mileage anymore, then had to pay the difference for a new car. The worst part was we were there to see family in the hospital and had a limited amount of time and missed visiting hours that day because we were dealing with the hertz mess. After my sister complained to the counter person she offered no apology and gave me some certificate for 40$ toward my next rental car with Hertz. Not gonna happen.

Pick up was all about upspending. Not comfortable Drop off in Punta Gorda was very unprofessional. Poor signage no worker dark unsafe and keydrop was as you left the lot. Should have been near cars as we had to go back and get keys

The key pick was a little confusing. The parking garage office said platinum members go inside, when I asked a Hertz employee where I get my keys she told me I had to go inside. After waiting 15 minutes, I was told the keys were in the vehicle.

My estimate was under $60 but final cost was $138

I have really bad allergies, so I couldn't fully appreciate the condition of the car at pickup. Once my allergies cleared a bit, I realized that the car had a really bad odor to it. Smelled like someone had tried (and failed) to cover up cigarette (or similar) smell. When I picked up my travel companion, he arrived at the exact same conclusion before I even said anything. Second problem. The lady convinced me to spring for the toll package because the route I would be taking had tons of tolls. It actually had none. She lied to me and ripped me off. She must get a commission for the number of upgrades they sell at the counter, as she also aggressively tried to sell me their insurance, which is insanely expensive.

I confirmed it would be around 88$ and budget has ended up charging me double the price for $165. And they never sent me confirmation that I dropped off the car