Tesla car rentals in Halifax

I had to wait over an hour for the only person working the rental desk at the hotel to show up. I kept calling and he said 10 more minutes and I will be there.

They took forever!!!! I have never booked with them because of the line I see everytime I get into LA but I just happened to land at 1am and thought it wouldn't be busy but we had to wait 2 hours for a car... ridiculous.

Reserved a certain vehicle and when I went there they didn't have any available and had to cancel my reservation.

Good

The customer service was great and would use this company again anytime based on that.

Liked the vehicle and liked the agent at the pick-up location. Did not like them not having a car ready for us at the scheduled time. Had to wait for them to receive a car back and then clean it up for us. Also did not like the drop off location. Extremely confusing to find.

My car was a 2020 Mazda that could barely get up hills. The Cabot trail is all hills. The car had 80,000 Km on it. The engine sounded as is it wanted to blow up when it was just sitting there idling. It would rev up to 4000 RPM regularly and went through almost 5 tanks of gas. For the price I paid I would have liked a newer vehicle. The staff wasn’t very friendly either, and when I called to inquire about a different drop off point in Halifax the guy was rude to me, even starting the conversation with just ‘Hello’ lol Terrible experience all around

It was great 😎🎶🎶🎶😎

Really kind and efficient staff. Awesome location on Grafton

The pick up/drop off was fast and easy.

Great service. Car was excellent

The INCREDIBLE staff at the pick up counter in Halifax.

I had requested a sedan. Upon arrival, I was advised the only option was a jeep. This was very disappointing. I regularly drive an SUV but the jeep was large and boxy. I was on edge driving the vehicle throughout my rental period. While I do recognize rental vehicles are in short supply due to a shortage of cars and high demand, I continue to be frustrated that my 'only option' was presented as a jeep while others before and after me were provided with easier to drive options. I was relieved to drop the jeep off at the airport. I considered returning it after day 1 but the flexibility and understanding shown by Hertz staff was cold and verged on inconsiderate. When I am spending over $900 to rent a car for 5 days, my expectations are high. With my daughter in University at Dalhousie, we will return to the area. I will be very hesitant to rely on Hertz in the future or mentally prepare myself for substandard customer service.

Mediocre, Quick to charge fees even when not warranted, slow to repay! I cancelled within the cancellation period and they still charged the cancellation fee. I did get it back after having to ask for it. Peter

I wanted to change the drop off location to the airport but to do so was such a hassle and increased the price so exponentially that I left it as it was in order to move forward with the rental