Mini car rentals in Fort Lauderdale

Friendly staff, but very vague. We were up-sold, to a jeep after a long flight, hot and exhausted. We felt deceived by pricing. Upfront clear details would have been appreciated. Also, the contract stated a full tank of gas, which was less than 1/2 full. We had to keep running back into office to point out dings and gas situation. We did have them fill it up. My advice, document (pictures or film) the car, don't be too tired or hurried to make sure everything works and gas is full. Tourists are prey.

Nice people. Nice product. Good service. Great price. Only inconvenience was off airport site. I had time so didn't mind waiting for the shuttle for pick up and drop off but adds at least 30 mins to your trip each way.

They cajoled me to add a $40 electronic tolling chip I did not need. Also if it had needed it, $40 is usurious

I will DEFINETLY use SIXT again when renting a car. AWESOME!

My license wasn’t accepted the morning of pickup, so we had to cancel and get a different car. Very unfortunate, still waiting for my refund.

Very professional. Received free upgrade

Atención cordiali y rapida

The pick-up/drop-off system was good, but it was frustrating that the staff at pick-up were less than helpful. The staff made every effort to make themselves unavailable, and avoid any questions, simply directing me and other customers to the machines issuing the notes for picking up the car. The message to the customer was clear: "do not bother us, just read the instructions in the machine. If anything isn't clear, too bad for you". Extremely frustrating, when arriving tired from a long trip. I cannot imagine how an elderly person would be able to handle this poor service.

The counter Reps was excellent and professional and was actually listening and had a great sympathy. They say you always remember how someone makes you feel well She did that. Her name is Aura and the Black Man outside was also excellent. I have found my forever rental place.

Perfect

Jervis was great!

We did not receive communication that the off-airport site closes at 3:00. We arrived at 3:30, and although the employees were still there, they refused to rent us a car. We had taken an Uber from the hospital after a week stay, and with that additional information they still refused to help. When I said it was the poorest customer service I had seen, the self-identified manager, Daniel, started yelling at us. "I work 9-3, and ONLY 9--3!).

Attendant at pick up, couldn't be bothered to to help in any way just wanted paper work signed and for us to leave.

Too much hidden cost. I paid 300$ + 80 at the desk and surprise $ 640 for an old mega car that i would't. All for 10 days. $ more than $ 1000. Too expnsive

This was a last minute rental because of flight cancelation. The agent was friendly and helpful, the pickup and drop off were easy and uneventful. Through force of habit I typically rent from another company, Due to this experience I will rent from Avis in the future.

I became a Gold member in order to avoid lines and people. I was told I didn’t have to get in line just look at the screen for my name. My name wasn’t in the screen so I had to make a line. They finally tell me the exact location of my car. I get to it and I see a car that does not match what I rented. I asked two different workers there what do I do. Both of them tell me to just take the car. I explained to them I just arrived from a long flight and I have a baby. I do not want to be back and forth so please confirm. They both tell me just take it, not a problem. When I am leaving parking lot, the manager tells me I have to get all my things out of the car and go to a different car. I explained to him what his two workers have said to me and how I had already put my baby’s car seat in. Main reason I wanted confirmation before. He gets mad and me and tells me to move out the car quickly. I found it rude and disrespectful for him to treat me that way after I wanted to avoid all that and become a gold member for what? Still issues came nothing was smooth. I had my family of five getting out in the middle of the exit, rearranging the stroller and bags again. They refused to give me my license until I switched cars, acting as if I would steal something? I never cared for the car I just wanted to get my family to the hotel. The treatment was unnecessary especially since I was the one making sure which car to take. Avoid!

Booked with you all for a different location then wasn’t “allowed” to drop off to my selection point. Had to cancel last day and was only given $15 back for loss of a whole last day. Hertz informed me I was not allowed to drop off car at airport with a lock box or drop keys somewhere. Then when I took car a day early to Hertz in Port Charlotte, the manager told me I actually could have dropped off key to Punta Gorda airport, which was my original plan. Lost lots of money including paying fir Uber rides because I no longer had rental car. Horrible experience

Happy with everything! Will hopefully see you again on our next trip down

Car was extremely dirty. Paid way too much compared to other sites. Was charged additional fees without being told. Put reservation under my name and wasn’t able to change to my husbands name. I do not drive in the USA. Again paid extra. Terrible customer service when I called to rectify charges. Never again!

I had booked for a suberban with my family of 5 and they handed me a nissan rogue at the same price claiming that there was more but at the same price as a subwrban without wanting to compensate me…shame on you!!

We waited in line for 2 hours and then they said it would be another 2 hours to get the car! So we left. Worst place ever.

Car was clean. It ran well. HUGE lineup at checkin counter. Only half the counters. Waited over one hour to pick up car.

First and last time I rent with Dollar. I have no idea if it was Fort Lauderdale, but I had to stand in line for 2 hrs to get to the counter. Over 150 people on line and only 3 clerks, RIDICULOUS!. And once you get to the counter, another 2 hrs waiting to get the car!. I stand on line at 12:36pm. Got to the counter at 2:36 pm and finally I got my car at 4:37pm!! Ahhhhh!

Impossible to reach any human at Dollar to change or add to an existing reservation. Very bad not to have ANY customer service to speak to. Will not rent again from Dollar.