Ford car rentals in Dublin

I had to wait over an hour for the only person working the rental desk at the hotel to show up. I kept calling and he said 10 more minutes and I will be there.

They took forever!!!! I have never booked with them because of the line I see everytime I get into LA but I just happened to land at 1am and thought it wouldn't be busy but we had to wait 2 hours for a car... ridiculous.

Reserved a certain vehicle and when I went there they didn't have any available and had to cancel my reservation.

Very good

Terrible

While Payless advertise a 100% smoke-free fleet rental car had definitely been smoked in. I tried to clear the air every time I got in it losing a can of febreze but could never overcome the smoking stench. Additionally, the car had numerous dings and the transmission made noise whenever it was in gear. The car definitely had mechanical, cosmetic, and smoking odor problems.

Location of vehicle was a bit far from airport but shuttle service was very good!

I’ve never seen an entire group of employees collectively care less about the business they work for and their customers’ experience before.

TPA has a train from the car rental area to the terminal but Easirent is off property so you need to take a shuttle to/from the train stop. The check in was slow. Two people working for a crowded waiting area. The car needed a wash but more importantly it smelled like a mix of pee and smoke. It only had ~8k miles so it wasn’t old but it smelled. The price was right but I wouldn’t rent from them again.

Great staff.

The process was fine. Felt blindsided by insurance when I got there tho

Everyone was very friendly. However – I did not know that I would have to pay more for an automatic. Nothing in my reservation ever said that.

It was a great experience with Enterprise rent a car in Dublin Airport Ireland. Easy pickup and drop off. Malik was especially helpful. He told us where to go and the best way to get to departure. Overall the experience was excellent! We highly recommend it!

Car was not ready for rental, it had failing battery on the key fob, tire kept losing air throughout the trip and the GPS was inaccurate one out of four times.

Friendly service

I have rented a car and prepaid all taxes and service fees before travelling to Ireland with a fully paid and non refundable reservation number from Kayak. My husband was the driver of this vehicle and presented to the airport for pick up on August 19, 2023. He travels extensively for work and has a credit card that covers Collision Damages Waiver and Theft Protection. He explained this clearly to the agent Michael, who insisted that he would be required and it was MANDATORY (the words exactly used) to purchase these. He upsold him the Supercover insurance and told my husband that this is mandatory. I examined the contract when he returned and told me the nature of this conversation. Having lived and studied in Ireland myself for 5 years, I did my due diligence and inquired from other car rental agencies and examined the legislation within Ireland to determine the validity of these claims. My clear understanding is that Third Party Liability insurance is a legal requirement in the prepaid price of all car rentals in Ireland, protecting from property damage, injury and death. Fire insurance is also included in this prepaid price. If the CDW and TP is declined or that written proof is required and the customer declines this, a credit card authorization of a larger amount can be applied to the rental. These options were not presented and in fact, miscommunicated at the time of rental by your agent Michael. This should be investigated and the insurance reimbursed, or at the very least the supercollision insurance that was in fact, not required.

Pickup and drop off were dreadful. Not open at published business hours. Car not available at time requested.

Very friendly service and extremely easy processing

I was very unhappy with been forced to pay 420 euro for car insurance. In the past I always opted to provide a deposit on my credit card. On this occasion I was told it was illegal to rent a car without paying the insurance. I even showed that my car insurance provider covers me for car rental up to 100000 dollars but the guy at the desk refused to accept. I though the whole process was very shady. Iv rented cars for up to ten years before covid and this experience I won't forget in a hurry.

Lack of info about drop off, bit confusing.

The main issue was the car I ordered was not the one they said I ordered. They blamed Kayak saying you all miss led me. You offered a midsize SUV but it was a small SUV. How is that my fault??? The issue is between you and them but I payed the price! The car was off site and we had to wait 50 minutes for a shuttle bus. Dollar were under staffed and the lines were long. They told me to never use Kayak again to book a car with them. I’m staying away from both Dollar and Kayak for our trips moving forward!!!! Not a happy customer!!!!!

Everything was perfect.

I was not informed that drop off was at airport. My drop off time was 10:00 and I was informed to bring back rental to rental park instead of airport.

Great car (Nissan Micra), clean, great gas mileage. Desk clerks at Avis very efficient.