Toyota car rentals in Boca Raton

Thrifty is a third party, so if you book does not mean you’ve got a car. Once I was a the car rental they told me I had to reservation at all

Not good... we didn't take a car from thrifty because the SUV which we reserved ended up being an electric sedan... not again with this company

Exceptionally Excellent service . They were so kind & took care of us by picking us up from the boat terminal . & then dropped us back too to the boat terminal. So welcoming . After a long flight that’s what you need. A sense of security at a new island . His wife told me about some local restaurants. I can keep on going in praising them . The only place to rent your car while on the island .

90 minutes to pick up a car while they tried to upsell every customer. Cleaning guy said they are in commission. Agent got upset and mouthed off at me when I approached the desk and said I don’t need insurance, toll devices, or anything else, just the car.

Terrible! Upon arriving in Denver we shuttled to ace and there was at least a hour wait in line. While standing in line we noticed a sign that no cars were allowed out of the state. So we had to shuttle back to the airport and book another car rental with someone else which obviously took a lot of valuable time. Bottom line we didn’t rent from ace and never will again.

The wait for the shuttle to pick up the car took ~30 min 15 min would have made this part of the review Excellent

No phone number available to call for pick up and was very late/early AM and elderly mom was outside nearly 45 minutes waiting for shuttle driver. Once picked up, everything was excellent

More people working the desk to speed up check in and drop off.

Shuttle driver was helpful in Miami.

They were thugs. Plain and simple

Excellent service and great vehicle!! Thank you Ecomony Rent a Car 😁

This rental company requires 2 shuttles and requires their own insurance (not included in the booking fees) which doubled the cost of our rental. By the time we were made aware of these extra fees, changing to another company was equally expensive last minute. While they were nice about it and the car was clean, these two inconveniences (wasting time and money) mean I would never rent from them again.

Although we reached out during their normal business hours, we were never able to pick up the car, because we weren’t able to contact them to get the shuttle to the location. We finally got in contact with someone who told us she would call us back with an update on when to expect the shuttle, but she never called us back.

The car made an insane vibrating bass sound that people could hear from outside, it sounded like there was some black market subwoofer in there. I rented this car to attend my grandfathers FUNERAL. I’m in the procession sounding like I’m blasting bass filled music! I tried to call them to be like what on earth and they never answered. When I returned the vehicle and reported the noise to them they were like “oh yeah we know about that, this type of car is probably going to get recalled because they all make that noise.” Seems like something one would mention BEFORE. Also took like 45 minutes to get the car because they had one person at the desk and the people in front of us didn’t have a shred of the details they needed so there was just a line forming behind them. Also the car was overdue for an oil change by THREE THOUSAND miles and the car kept sending an alert about how the oil life was at 0%. When I told them this when dropping off the car they were just like “oh yeah we know”

They said pickup was at the airport. It is not. You have to walk 1/3 mile with your luggage to take a shuttle to their place which is 15 minutes away. I waited thirty minutes for the shuttle and finally gave up and rented from another company.

flexibility with drop off hour, friendly staff

Waited too long for the car. We got there 10 minutes before the appointment too. The car we asked for is not available. Gave us an”upgrade”, but it’s a gas guzzler. Also not unlimited miles like they said. It’s 60 miles a day. So false advertise from that angle. Probably not going to rent from them again.

They forced to take an Insurance which was not included in my réservation which I refuser. They Said you may or you leave …

The pickup was scheduled at 12 noon but Hertz closed at 12 noon and refused to let me pick up.

It was very busy, both picking up but especially dropping off. Dropping off, couldn’t figure out where to put the car, there was no one to help, and the tiny parking/pull in area was extremely difficult to navigate. Took me 15 minutes to find someone to give the key to and ensure I was parked correctly.

Can be a little bit cheaper price

When I get there to pickup the car they said car is not available ; need 24 hours notice, u make the reservation this morning they offered me another car with extra charge of course

All very efficient

Process went quickly without a hitch.