Tesla car rentals in Boca Raton

I had to wait over an hour for the only person working the rental desk at the hotel to show up. I kept calling and he said 10 more minutes and I will be there.

They took forever!!!! I have never booked with them because of the line I see everytime I get into LA but I just happened to land at 1am and thought it wouldn't be busy but we had to wait 2 hours for a car... ridiculous.

Reserved a certain vehicle and when I went there they didn't have any available and had to cancel my reservation.

Although we reached out during their normal business hours, we were never able to pick up the car, because we weren’t able to contact them to get the shuttle to the location. We finally got in contact with someone who told us she would call us back with an update on when to expect the shuttle, but she never called us back.

The car made an insane vibrating bass sound that people could hear from outside, it sounded like there was some black market subwoofer in there. I rented this car to attend my grandfathers FUNERAL. I’m in the procession sounding like I’m blasting bass filled music! I tried to call them to be like what on earth and they never answered. When I returned the vehicle and reported the noise to them they were like “oh yeah we know about that, this type of car is probably going to get recalled because they all make that noise.” Seems like something one would mention BEFORE. Also took like 45 minutes to get the car because they had one person at the desk and the people in front of us didn’t have a shred of the details they needed so there was just a line forming behind them. Also the car was overdue for an oil change by THREE THOUSAND miles and the car kept sending an alert about how the oil life was at 0%. When I told them this when dropping off the car they were just like “oh yeah we know”

They said pickup was at the airport. It is not. You have to walk 1/3 mile with your luggage to take a shuttle to their place which is 15 minutes away. I waited thirty minutes for the shuttle and finally gave up and rented from another company.

The pickup was scheduled at 12 noon but Hertz closed at 12 noon and refused to let me pick up.

It was very busy, both picking up but especially dropping off. Dropping off, couldn’t figure out where to put the car, there was no one to help, and the tiny parking/pull in area was extremely difficult to navigate. Took me 15 minutes to find someone to give the key to and ensure I was parked correctly.

Can be a little bit cheaper price

When I get there to pickup the car they said car is not available ; need 24 hours notice, u make the reservation this morning they offered me another car with extra charge of course

All very efficient

Process went quickly without a hitch.

Knowledgeable, efficient, product as billed

The Enterprise team were very professional. Easy drop off. I would use them again.

Good and friendly service

Didn’t have a car and couldn’t rent

Need another rep at site

All we wanted was what we reserved: a minivan. But they had no minivan for us. We needed a car that seated six, which is why we confirmed that. But they couldn’t give us that. Instead, they gave us a car with a nearly empty gas tank that was not big enough for both my parents and my children.

All fine!