Hotel Phoenix

3-star Hotel, Adults only

3 stars
Untere Wiestistrasse 11, 3920 Zermatt, Valais
+41 27 968 18 19
9.0
Wonderful
based on 1082 reviews
1,082 verified ratings
Wed 2/11
-
Thu 2/12
1 room, 2 guests
Deals from
$297
/Cheapest rate per night
Room type
Provider
Nightly total
Standard room
$297
Superior room
$380
Deluxe room
$408
26 more Hotel Phoenix deals
26 more Hotel Phoenix deals
Building
Living room
Buffet
Other
Buffet
Gym
Other
Other
Building
Lounge
Other
Bedroom
Other
Other
Bedroom
Outdoors view
Bathroom
Outdoors view
Outdoors view
Other
Front desk
Bathroom
Other
Hotel Phoenix photos
About
Rooms
Amenities
Reviews
Location

About Hotel Phoenix, Zermatt

Cleanliness
9.5
Comfort
9.5
Location
8.8
Services
9.2
Staff
9.6
Value for money
8.7
Riverfront hotel with free breakfast and a fitness center A fitness center, a bar/lounge, and a meeting room are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, express check-out, tour/ticket assistance, and a lobby fireplace are onsite. Phoenix offers 27 accommodations with espresso makers and safes. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Phoenix room price & deals

Wed 2/11
Thu 2/12
Double room
Double room
No inclusions
bed type unknown
$598
nightly with fees
Deluxe room
Deluxe room
No inclusions
bed type unknown
$408
nightly with fees
Deluxe room
No inclusions
bed type unknown
$496
nightly with fees
Deluxe room
No inclusions
bed type unknown
$497
nightly with fees
Deluxe room
No inclusions
bed type unknown
$548
nightly with fees
Standard room
Standard room
No inclusions
bed type unknown
$297
nightly with fees
Standard room
No inclusions
bed type unknown
$308
nightly with fees
Standard room
No inclusions
bed type unknown
$314
nightly with fees
Standard room
No inclusions
bed type unknown
$318
nightly with fees
Superior room
Superior room
No inclusions
2 twin beds
$380
nightly with fees
Superior room
No inclusions
bed type unknown
$396
nightly with fees
Superior room
No inclusions
bed type unknown
$396
nightly with fees
Superior room
No inclusions
bed type unknown
$430
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Adults only
  • Fitness center
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Trash cans

General

  • Seating area
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Landmark view
  • Telephone
  • Mountain view
  • Ski storage
  • Storage available

Things to do

  • Hiking
  • Bicycle rental
  • Fishing
  • Board games/puzzles
  • Golf
  • Cycling
  • Sledding
  • Skiing
  • Snowboarding
  • Swimming

Accessibility and suitability

  • Entire unit located on ground floor
  • Pets allowed on request. Charges may apply.
  • Adults only
  • Elevator
  • Accessible by elevator
  • No smoking
  • Upper floors accessible by elevator
  • Designated smoking area

Services and conveniences

  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Ski equipment rental (on site)
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Safe

Dining

  • Special diet menus (on request)
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee machine

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Fitness

  • Gym
  • Fitness center

Parking and transportation

  • Shuttle service (additional charge)

Outdoor

  • Balcony

Workspace

  • Desk

Family friendly

  • Cribs available

Spa

  • Massage

Hotel Phoenix Reviews

9.0
Wonderful1,082 verified ratings
Pros +
  • "Great breakfast, very good hotel." (in 93 reviews)
  • Wonderful beds and very clean rooms (in 7 reviews)
  • "quiet, near the train station and supermarket, very convenient." (in 19 reviews)
Cons -
  • "There is a coffee machine in the room, but not a coffee capsule." (in 3 reviews)
  • The facilities are a little bit old. (in 3 reviews)

Hotel Phoenix room booking info

Value for money

8.7

Location rating

8.8

Distance to city center

0.3 mi

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 10:30 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does Hotel Phoenix compare to other 3 star hotels in Zermatt?

    There is a $171/night difference in the average price of 3 star hotels in Zermatt ($555/night) and the average nightly rate at Hotel Phoenix ($384/night).

  • Is Hotel Phoenix pet-friendly?

    Hotel Phoenix welcomes pets at their venue.

  • Does Hotel Phoenix have a pool?

    Judging by our data, Hotel Phoenix does not have a pool on site, but hotels regularly make additions and changes to their venues and do not always notify us. It would be best to call Hotel Phoenix at +41 27 968 18 19.

  • What is the phone number for Hotel Phoenix?

    The best contact number for Hotel Phoenix is +41 27 968 18 19.

  • Does Hotel Phoenix have Wi-Fi available?

    Yes, Hotel Phoenix has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Hotel Phoenix?

    Yes, there is a gym available to guests of Hotel Phoenix. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for Hotel Phoenix?

    For Hotel Phoenix, the required check-out time is 10:30 AM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.

  • How much is a room at Hotel Phoenix?

    Prices may fluctuate based on room type, dates, and availability. You can find great room deals for Hotel Phoenix at the moment between $350 and $548 a night. Enter preferred dates in the form above to see the best-matched deals for you.

  • Is there laundry service in Hotel Phoenix?

    Yes, you can take care of all your laundry needs with the on-premise services at Hotel Phoenix, Zermatt.

  • How many operators does momondo search for hotels in Zermatt?

    As of February 2026, there are 950 operators available to choose from for hotels in Zermatt.

  • When did momondo last update prices for hotels in Zermatt?

    Prices for hotels in Zermatt refresh daily.

Places of interest near Hotel Phoenix

Attractions in Zermatt, Switzerland curated by momondo

Hotel Phoenix location: Untere Wiestistrasse 11, 3920 Zermatt, Valais

Top landmarks

Zermatt-Matterhorn Ski Resort0.3 mi
Matterhorn Museum0.5 mi
Sunnegga Ski Resort0.9 mi
Gornerschlucht1.3 mi
Riffelsee2.9 mi

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