Rooms Make yourself at home in one of the 18 individually decorated guestrooms, featuring MP3 docking stations and plasma televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks. Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Skiers will be in heaven, but there are recreational options available for non-skiers as well, which include a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze. Business}, Other Amenities Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge. Property Location A stay at Matterhorn Lodge Hotel & Appartements places you in the heart of Zermatt, steps from Zermatt-Matterhorn Ski Paradise and St. Mauritius Church. This 4-star hotel is 3.1 mi (5 km) from Sunnegga Ski Resort and 0.1 mi (0.1 km) from Zermatt-Furi Gondola. Dining Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:30 AM to 10:30 AM for a fee. Renovations The property is closed between September 19 and December 3. Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age. We have included all charges provided to us by the property. Optional Charges Fee for local cuisine breakfast: approximately CHF 28 for adults and CHF 16 for children Late check-out fee: CHF 100.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:30 PM Checkin end at 10:00 PM The minimum age of Checkin 16 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 10:00 PM. Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed General instructions Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Staff temperature checks are conducted regularly Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows sanitization practices of Safe Travels (WTTC - Global) Professional property host/manager