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Hotel Pollux

4-star Hotel with Spa and wellness center

Bahnhofstrasse 28, 3920 Zermatt, Valais

+41 27 966 40 00
Very good

based on 448 reviews


per night

About Hotel Pollux, Zermatt

Value for money
Providing a Finnish sauna and a Turkish steam bath, Hotel Pollux is located in Zermatt and is a short walk from Zermatt-Matterhorn Ski Resort. It is set amongst a range of well-known shops and is within a 10-minute walk of Zermatt Railway Station. The hotel offers free wireless internet in public areas, as well as a garden for guests to unwind in. Staff are available 24/7 and can assist with booking tours and tickets. Ski lockers and ski passes are available during the ski season. Hotel Pollux's 35 charming rooms provide a desk, a radio and a mini bar, plus all the necessities for a comfortable stay. They are also fitted with a hair dryer, cable/satellite channels and a shower. Those staying at the hotel can enjoy a unique dining experience at the on-site restaurant, conveniently located for those who want to stay close when looking to sit down to a meal. A selection of dining options are also found nearby. The location of Hotel Pollux permits convenient access to many tourist attractions. It is also a short car ride from Klein Matterhorn and Stockhorn Zermatt.

Hotel Pollux photos

Hotel Pollux room price & deals

Wed 10/4
Sun 10/8
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Superior Rooms - Lake view


$351 totalBooking.com
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Double Rooms - River view


$319 totalAGODA
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Queen Rooms - Harbor view


$427 totalroomsXXL
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Other Rooms - POOL view


$289 totalAgoda.com
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Hotel Amenities & Facilities

  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Shuttle service (free)
  • Business center
  • Wi-Fi available in all areas

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Safe
  • Cleaning products

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Mini-market on site
  • Ski pass vendor
  • Tour desk
  • Key access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Ticket service
  • Safety deposit box


  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Mountain view
  • Ski storage
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Telephone
  • Tile/marble floor
  • City view


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Walk-in shower


  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Smoke alarms
  • Heating
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Upper floors accessible by elevator

Things to do

  • Ski school
  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Skiing
  • Beauty salon
  • Hiking
  • Ice skating


  • Wine glasses
  • Breakfast included
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine


  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Indoor play area
  • Complimentary breakfast

Pool and spa

  • Spa
  • Steam room
  • Spa and wellness center
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Radio
  • Shared lounge/TV area
  • TV


  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Balcony


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board


  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (free)


  • Fitness center

Places of interest near Hotel Pollux

Attractions in Zermatt, Switzerland curated by momondo

Hotel Pollux location: Bahnhofstrasse 28, 3920 Zermatt, Valais

Top landmarks

Matterhorn Museum0.2 mi
Zermatt-Matterhorn Ski Resort0.2 mi
Gornerschlucht1.0 mi
Sunnegga Ski Resort1.2 mi
Riffelsee2.8 mi
Schwarzsee2.9 mi
KOSMA3.2 mi
Klein Matterhorn5.7 mi

Restaurants and Cafés

Heimberg Restaurant0.1 mi
The Omnia0.1 mi
Stockhorn by the rex0.3 mi
La Calèche0.3 mi
Bergrestaurant Fluhalp0.3 mi
Sonnmatten0.6 mi
Caffé Snowboat3212.3 mi

Hotel Pollux Reviews

Very goodBased on 448 verified guest reviews

Pros +
  • Fantastic hotel and great staff. (in 42 reviews)
  • The room was very comfortable. (in 34 reviews)
  • Well the Hotel Location was perfect! (in 27 reviews)
Cons -
  • Great location to experience Zermatt. (in 5 reviews)

Hotel Pollux room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does Hotel Pollux compare to other 4 star hotels in Zermatt?

    There is a $196/night difference in the average price of 4 star hotels in Zermatt ($467/night) and the average nightly rate at Hotel Pollux ($271/night).

  • Are there food options at Hotel Pollux?

    Hotel Pollux does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hotel Pollux at +41 27 966 40 00.

  • Does Hotel Pollux have a pool?

    Unfortunately, our data does not specify if there is a pool at Hotel Pollux. We would recommend calling the hotel’s front desk to confirm. The phone number for Hotel Pollux is +41 27 966 40 00.

  • What is the phone number for Hotel Pollux?

    For questions regarding the hotel or your stay at Hotel Pollux, call +41 27 966 40 00.

  • Does Hotel Pollux have Wi-Fi available?

    Yes, Hotel Pollux has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Hotel Pollux?

    There is a fitness center available to Hotel Pollux guests.

  • What time is check-out for Hotel Pollux?

    You can plan to arrive after 3:00 PM for checking in. Check-out time is 11:00 AM. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at Hotel Pollux?

    $345/night is a good average price right now, and some users have even reported deals that start from only $69/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • Is there laundry service in Hotel Pollux?

    Yes, laundry services are accessible for guests staying at Hotel Pollux, Zermatt. You can leave your travel iron at home and use the irons provided at the accommodation.

  • How many operators does momondo search for hotels in Zermatt?

  • When did momondo last update prices for hotels in Zermatt?

    Prices for hotels in Zermatt refresh daily.

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