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Shangri-La Toronto

188 University Avenue, Toronto, ON M5H 0A3

+1 647 788 8888

per night


based on 238 reviews

About Shangri-La Toronto, Toronto

Value for money

Shangri-La Hotel Toronto offers luxury accommodation in Toronto and is within walking distance of Toronto Coach Terminal. It also features free Wi-Fi, a swimming pool and a sauna. A variety of personalized services are available for guests of Shangri-La Hotel Toronto, such as an express check-in and check-out feature and a concierge. The front desk operates 24/7 and the friendly staff can suggest sights to visit and provide other tourist information. The hotel also features a well-equipped fitness center. Rooms at the hotel feature coffee makers, flat-screen TVs and mini bars. A bathtub, a marble bathroom and a desk can also be found in each. Those preferring to eat at the hotel can take advantage of the on-site restaurant, open for breakfast, lunch and dinner. In the evening, guests are invited to relax with a drink in the bar. Guests are also able to try one of the many bars and cafés in the vicinity. Set in Downtown Toronto, Shangri-La Hotel Toronto is a perfect base with Toronto City Hall, Toronto-Dominion Centre and Queen Street West all accessible on foot. It is also within walking distance of Toronto Eaton Centre, CN Tower and Hockey Hall of Fame.

Shangri-La Toronto photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Shangri-La Toronto room price & deals

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Standard Rooms - Sea view


$483 totalSnaptravel
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Executive Rooms - Ocean view


$401 totalExpedia
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Premier Rooms - Sea view


$206 totalFINDHOTEL
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Queen Rooms - Courtyard view


$744 totalBooking.com
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Other Rooms - Harbor view


$494 totalExpedia
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Hotel Amenities & Facilities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Pets not allowed
  • Private entrance
  • Roll-in shower
  • Increased accessibility
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Adapted bath
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by elevator

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Car rental
  • Concierge service
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower


  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner


  • Window
  • Family rooms
  • Interconnected room(s) available
  • Landmark view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Pool towels
  • Steam room
  • Spa and wellness center
  • Massage
  • Sauna


  • Wine glasses
  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Tea/coffee maker
  • Coffee machine

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Tablet
  • Smartphone dock
  • TV


  • Feather pillow
  • Socket near the bed
  • Sofa bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle (surcharge)
  • Parking (surcharge)
  • Private parking
  • EV charging station
  • Valet parking


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board


  • Fax/photocopying
  • Laptop safe
  • Desk


  • Garden
  • Terrace/Patio

Things to do

  • Cycling

Family friendly

  • Cribs available


  • Fitness center

Places of interest near Shangri-La Toronto

Attractions in Toronto, Ontario curated by momondo

Shangri-La Toronto location: 188 University Avenue, Toronto, ON M5H 0A3


Metro Toronto Convention Centre0.4 mi
CN Tower0.4 mi
Rogers Centre0.6 mi
Yorkville1.5 mi

Restaurants and Cafés

Momofuku noodle bar (to) - Toronto0.0 mi
momofuku nikai - toronto0.0 mi
Horizon by Shangri-La0.0 mi
The Merchant0.0 mi

Shangri-La Toronto Reviews

ExcellentBased on 238 verified guest reviews

Pros +
  • Amazing super friendly staff! (in 45 reviews)
  • The staff were amazing. (in 45 reviews)
  • Excellent hotel with a great brand. (in 24 reviews)
Cons -
  • Breakfast was a disappointment. (in 4 reviews)
  • Like extra combs or toothbrushes you might have forgotten. (in 2 reviews)

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Shangri-La Toronto room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • In Toronto, 5 star hotels have average nightly rates of $579. Shangri-La Toronto is $209 cheaper than the city average at just $370/night.

  • There are 11.8 mi between Toronto Pearson Intl and Shangri-La Toronto. The drive to and from the airport should be about 35min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • Shangri-La Toronto has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Toronto Pearson Intl to the hotel, but also around Toronto during your stay may be renting a car. Car rentals in Toronto are on average $15/day. Another more common option is to just take a taxi or rideshare service from the airport to Shangri-La Toronto. The nearest airport to the hotel is Toronto Pearson Intl.

  • Shangri-La Toronto does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Shangri-La Toronto at +1 647 788 8888. Guests staying at Shangri-La Toronto are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Yes, Shangri-La Toronto has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • Shangri-La Toronto is just 0.2 mi away from Toronto city center. The closest landmark to the center of Toronto is Osgoode Hall, which is very accessible to Shangri-La Toronto guests.

  • For questions regarding the hotel or your stay at Shangri-La Toronto, call +1 647 788 8888.

  • Yes, Shangri-La Toronto has Wi-Fi available to hotel guests.

  • There is a hotel gym accessible to guests staying at Shangri-La Toronto. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

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