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The Alana Surabaya

4-star Hotel with Indoor pool

4 stars

Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231

+62 318 286 818
8.2
Very good

563 verified ratings

$31
Rate

rate per night

Room type
Provider
Nightly total
Premier room
$31
Superior room
$36
Deluxe room
$50
10 more The Alana Surabaya deals
10 more The Alana Surabaya deals

About The Alana Surabaya, Surabaya

Cleanliness
8.5
Comfort
8.6
Location
8.6
Services
8.5
Staff
9.0
Value for money
8.5
Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property. The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Centre while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property. Each air-conditioned room is fitted with a wooden or carpet flooring, free minibar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower. The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free. The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phoenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.

The Alana Surabaya photos

The Alana Surabaya room price & deals

Wed 9/24
Thu 9/25
Superior room
bed type unknown
$36
nightly with fees
Deluxe room
bed type unknown
$50
nightly with fees
bed type unknown
$60
nightly with fees
Premier room
bed type unknown
$31
nightly with fees
bed type unknown
$32
nightly with fees
bed type unknown
$35
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Free parking
  • Business center
  • Wi-Fi available in all areas

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Bottle of water
  • Private check-in/check-out
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Air-conditioned
  • Trash cans

General

  • Seating area
  • Hardwood or parquet floors
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Shower
  • Shower cap
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom

Dining

  • Electric kettle
  • Minibar
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Dining area
  • Dining table

Pool and spa

  • Massage
  • Pool bar
  • Indoor pool
  • Sauna

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Valet parking
  • Private parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Accessibility and suitability

  • Non-smoking rooms available
  • Elevator

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Bedroom

  • Clothes rack

Health and safety

  • Safe

Family friendly

  • Kids' club

Fitness

  • Fitness center

The Alana Surabaya Reviews

8.2
Very good563 verified ratings
Pros +
  • "Comfortable room, great indoor pool, nice afternoon tea, and nicely served breakfast" (in 2 reviews)
  • "Clean rooms, two free water, good buffet." (in 3 reviews)
  • The service is good. (in 6 reviews)
Cons -
  • Parkir space is limited (in 1 review)
  • Almost all of the things in Alana Hotel. (in 1 review)
  • The parking area is so tight and dangerous. (in 5 reviews)

The Alana Surabaya room booking info

Value for money

8.5

Location rating

8.6

Distance to city center

5.0 mi

Nearest Airport

Surabaya Juanda

Distance to airport

5.6 mi

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does The Alana Surabaya compare to other 4 star hotels in Surabaya?

    4 star hotels in Surabaya typically cost $45/night, but The Alana Surabaya is typically available for $33/night, and is rated equally to its competitors.

  • How far is The Alana Surabaya from Surabaya Juanda?

    There are 5.6 mi between Surabaya Juanda and The Alana Surabaya. The drive to and from the airport should be about 16 mins, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • What is the best way to get to The Alana Surabaya from Surabaya Juanda?

    A very popular option for travelers staying at The Alana Surabaya would be to take a taxi or ridesharing service from Surabaya Juanda directly to the hotel.

  • Are there food options at The Alana Surabaya?

    Yes, The Alana Surabaya does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Surabaya for those looking for something different. Guests staying at The Alana Surabaya are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does The Alana Surabaya have a pool?

    The Alana Surabaya does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • How close is The Alana Surabaya to Surabaya city center?

    The city center nearest to The Alana Surabaya is Surabaya, which is 5.0 mi away from the hotel’s front door. There, you can find Surabaya Grand Mosque, which is a popular sight in the area.

  • What is the phone number for The Alana Surabaya?

    For questions regarding the hotel or your stay at The Alana Surabaya, call +62 318 286 818.

  • Does The Alana Surabaya have Wi-Fi available?

    Yes, The Alana Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at The Alana Surabaya?

    Yes. If you are looking for a hotel with a fitness center on-site, The Alana Surabaya is a great place to stay.

  • What time is check-out for The Alana Surabaya?

    The required check-out time is 12:00 PM. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at The Alana Surabaya?

    The cheapest deals found start from only $31 per night. The average rate for rooms at The Alana Surabaya is currently around $44/night. Enter your dates in the form above to see more.

  • Is there laundry service in The Alana Surabaya?

    Laundry services are available at The Alana Surabaya. Contact the property reception for additional information. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.

  • What is the distance from The Alana Surabaya, Surabaya to Al Akbar Mosque?

    Make sure to visit Al Akbar Mosque during your stay at The Alana Surabaya, Surabaya. It’s only 1.7 mi away!

  • How many operators does momondo search for hotels in Surabaya?

    The number of operators available for hotels in Surabaya is 1,978 as of September 2025.

  • When did momondo last update prices for hotels in Surabaya?

    Prices for hotels in Surabaya are refreshed on a daily basis.

Places of interest near The Alana Surabaya

Attractions in Surabaya, Indonesia curated by momondo

The Alana Surabaya location: Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231

Top landmarks

Royal Plaza Surabaya0.7 mi
Surabaya Zoo1.6 mi
Surabaya Town Square1.6 mi
Museum Mpu Tantular1.7 mi
Bukit Darmo3.6 mi
Monumen Kapal Selam3.9 mi
Surabaya Plaza Shopping Mall3.9 mi
Tunjungan Plaza3.9 mi

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