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The Alana Surabaya

4-star Hotel with Indoor pool

4 stars

Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231

+62 318 286 818
8.5
Very good

based on 318 reviews

Thu 5/9
Fri 5/10

About The Alana Surabaya, Surabaya

Cleanliness
8.7
Comfort
8.8
Location
8.5
Services
8.5
Staff
9.0
Value for money
8.5
Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property. The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Centre while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property. Each air-conditioned room is fitted with a wooden or carpet flooring, free minibar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower. The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free. The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phoenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.

The Alana Surabaya photos


The Alana Surabaya room price & deals

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Deluxe Rooms - Park view
1 double bed

1 double bed

Priceline

$44/night

$44 totalPriceline
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Superior Rooms - Panoramic view
Agoda.com

$44/night

$44 totalAgoda.com
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Premier Rooms - Panoramic view
1 double bed

1 double bed

Priceline

$38/night

$38 totalPriceline
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Other Rooms - Panoramic view
Agoda.com

$58/night

$58 totalAgoda.com
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Hotel Amenities & Facilities

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Free parking
  • Business center
  • Wi-Fi available in all areas

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Bottle of water
  • Private check-in/check-out
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Air-conditioned
  • Trash cans

Bathroom

  • Shower
  • Shower cap
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom

General

  • Seating area
  • Hardwood or parquet floors
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • City view

Dining

  • Electric kettle
  • Minibar
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Dining area
  • Dining table

Pool and spa

  • Massage
  • Pool bar
  • Indoor pool
  • Sauna

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Valet parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Accessibility and suitability

  • Non-smoking rooms available
  • Elevator

Outdoor

  • Terrace/Patio
  • Garden

Bedroom

  • Sofa bed
  • Clothes rack

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Books, DVDs, music for children
  • Kids' club

Health and safety

  • Safe

Fitness

  • Fitness center

The Alana Surabaya Reviews

8.5
Very goodBased on 318 verified guest reviews
8.4Couples
8.7Friends
8.4Solo
8.4Families

Pros +
  • "clean room, comfort good facilities." (in 36 reviews)
  • "Nice room and clean, friendly staff." (in 36 reviews)
  • Club room amazing. (in 36 reviews)
Cons -
  • The pool is quite small (in 5 reviews)
  • The parking area is so tight and dangerous. (in 5 reviews)
  • Almost all of the things in Alana Hotel. (in 1 review)


The Alana Surabaya room booking info

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • How does The Alana Surabaya compare to other 4 star hotels in Surabaya?

    4 star hotels in Surabaya typically cost $44/night, but The Alana Surabaya is typically available for $36/night, and is rated equally to its competitors.

  • How far is The Alana Surabaya from Surabaya Juanda?

    There are 5.6 mi between Surabaya Juanda and The Alana Surabaya. The drive to and from the airport should be about 16min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • What is the best way to get to The Alana Surabaya from Surabaya Juanda?

    A very popular option for travelers staying at The Alana Surabaya would be to take a taxi or ridesharing service from Surabaya Juanda directly to the hotel.

  • Are there food options at The Alana Surabaya?

    Yes, The Alana Surabaya does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Surabaya for those looking for something different. Guests staying at The Alana Surabaya are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does The Alana Surabaya have a pool?

    The Alana Surabaya does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • How close is The Alana Surabaya to Surabaya city center?

    The city center nearest to The Alana Surabaya is Surabaya, which is 5.0 mi away from the hotel’s front door. There, you can find Monumen Kapal Selam, which is a popular sight in the area.

  • What is the phone number for The Alana Surabaya?

    For questions regarding the hotel or your stay at The Alana Surabaya, call +62 318 286 818.

  • Does The Alana Surabaya have Wi-Fi available?

    Yes, The Alana Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at The Alana Surabaya?

    Yes. If you are looking for a hotel with a fitness center on-site, The Alana Surabaya is a great place to stay.

  • What time is check-out for The Alana Surabaya?

    The required check-out time is 12:00 PM. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at The Alana Surabaya?

    The cheapest deals found start from only $32 per night. The average rate for rooms at The Alana Surabaya is currently around $41/night. Enter your dates in the form above to see more.

  • Is there laundry service in The Alana Surabaya?

    Laundry services are available at The Alana Surabaya. Contact the property reception for additional information. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.

  • How many operators does momondo search for hotels in Surabaya?

  • When did momondo last update prices for hotels in Surabaya?

    Prices for hotels in Surabaya are refreshed on a daily basis.


Places of interest near The Alana Surabaya

Attractions in Surabaya, Indonesia curated by momondo

The Alana Surabaya location: Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231

Top landmarks

Royal Plaza Surabaya0.7 mi
Surabaya Zoo1.6 mi
Surabaya Town Square1.6 mi
Al Akbar Mosque1.6 mi
Mpu Tantular Museum1.7 mi
City of Tomorrow1.9 mi
Sharp Bamboo Monument3.6 mi
Joko Dolog Statue3.8 mi
Monumen Kapal Selam3.9 mi

Restaurants and Cafés

Kava Restaurant - Fairfield by Marriott Surabaya2.6 mi
Lime - Four Points by Sheraton Surabaya3.9 mi
Kafe Bromo - Sheraton Surabaya Hotel & Towers3.9 mi
Imari Japanese Restaurant at JW Marriott Surabaya4.1 mi
Pavilion at the JW Marriott Surabaya Indonesia4.1 mi
Uppercut Steakhouse4.1 mi
Magnolia - The Westin Surabaya4.3 mi
Sky Lounge - The Westin Surabaya4.3 mi
Soiree Rooftop Bar4.3 mi

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