The Alana Surabaya
4-star Hotel with Indoor pool
Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231
+62 623 18286818based on 563 reviews
per night
About The Alana Surabaya, Surabaya
The Alana Surabaya photos
Hotel Amenities & Facilities
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Free parking
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
General
- Seating area
- Hardwood or parquet floors
- Slippers
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Refrigerator
- Dining area
- Dining table
Pool and spa
- Massage
- Pool bar
- Indoor pool
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Books, DVDs, music for children
- Kids' club
Accessibility and suitability
- Non-smoking rooms available
- Elevator
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Sofa bed
- Clothes rack
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Fitness
- Fitness center
The Alana Surabaya Reviews
Pros +
- "Comfortable room, great indoor pool, nice afternoon tea, and nicely served breakfast" (in 2 reviews)
- "Clean rooms, two free water, good buffet." (in 3 reviews)
- The service is good. (in 6 reviews)
Cons -
- Parkir space is limited (in 1 review)
- Almost all of the things in Alana Hotel. (in 1 review)
- The parking area is so tight and dangerous. (in 5 reviews)
The Alana Surabaya room booking info
Check in/Check out
Check in anytime after 2:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does The Alana Surabaya compare to other 4 star hotels in Surabaya?
4 star hotels in Surabaya typically cost $50/night, but The Alana Surabaya is typically available for $45/night, and is rated equally to its competitors.
How far is The Alana Surabaya from Surabaya Juanda?
There are 5.6 mi between Surabaya Juanda and The Alana Surabaya. The drive to and from the airport should be about 16min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to The Alana Surabaya from Surabaya Juanda?
If you intend on renting a car to travel from Surabaya Juanda to the hotel, you will have peace of mind knowing that The Alana Surabaya offers parking on site. Car rentals in the area typically go for $58/day for a base model rental. A very popular option for travelers staying at The Alana Surabaya would be to take a taxi or ridesharing service from Surabaya Juanda directly to the hotel.
Are there food options at The Alana Surabaya?
Yes, The Alana Surabaya does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Surabaya for those looking for something different. Guests staying at The Alana Surabaya are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does The Alana Surabaya have a pool?
The Alana Surabaya does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is The Alana Surabaya to Surabaya city center?
The city center nearest to The Alana Surabaya is Surabaya, which is 5.0 mi away from the hotel’s front door. There, you can find Surabaya Grand Mosque, which is a popular sight in the area.
What is the phone number for The Alana Surabaya?
For questions regarding the hotel or your stay at The Alana Surabaya, call +62 623 18286818.
Does The Alana Surabaya have Wi-Fi available?
Yes, The Alana Surabaya has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at The Alana Surabaya?
Yes. If you are looking for a hotel with a fitness center on-site, The Alana Surabaya is a great place to stay.
What time is check-out for The Alana Surabaya?
The required check-out time is 12:00 PM. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at The Alana Surabaya?
The cheapest deals found start from only $36 per night. The average rate for rooms at The Alana Surabaya is currently around $53/night. Enter your dates in the form above to see more.
Is there laundry service in The Alana Surabaya?
Laundry services are available at The Alana Surabaya. Contact the property reception for additional information. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
What is the distance from The Alana Surabaya, Surabaya to Al Akbar Mosque?
Make sure to visit Al Akbar Mosque during your stay at The Alana Surabaya, Surabaya. It’s only 1.7 mi away!
How many operators does momondo search for hotels in Surabaya?
The number of operators available for hotels in Surabaya is 1,798 as of April 2025.
When did momondo last update prices for hotels in Surabaya?
Prices for hotels in Surabaya are refreshed on a daily basis.
Places of interest near The Alana Surabaya
Attractions in Surabaya, Indonesia curated by momondo
The Alana Surabaya location: Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231