Rooms Make yourself at home in one of the 21 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily. Amenities This hotel offers designated smoking areas. Business}, Other Amenities Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite. Property Location Located in Surabaya (Gubeng), Citra Suites Surabaya is within a 5-minute drive of Taman Bungkul and Surabaya Zoo. This hotel is 3.3 mi (5.3 km) from Tunjungan Plaza and 7.3 mi (11.8 km) from Pakuwon Mall. Dining Take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 7 AM to 10 AM for a fee. Mandatory Charges You'll be asked to pay the following charges at the property: Cash deposit: IDR 50000.0 per stay We have included all charges provided to us by the property. Optional Charges Fee for cooked-to-order breakfast: approximately IDR 40000 for adults and IDR 25000 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Cash deposit required Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Masks are compulsory at the property