Rooms Make yourself at home in one of the 24 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and coffee/tea makers, as well as phones with free local calls. Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and wedding services. Business}, Other Amenities Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Property Location A stay at Doña Urraca Hotel & Spa places you in the heart of Querétaro, within a 5-minute walk of Ignacio Mena Rosales House of Culture and Plaza de Armas. This 4-star hotel is 1.1 mi (1.8 km) from Josefa Ortiz de Domínguez Auditorium and 1.2 mi (1.9 km) from Aqueduct of Santiago de Querétaro. Dining Enjoy Mexican cuisine at Doña Urraca, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7 AM to 12:30 PM for a fee. Optional Charges Fee for cooked-to-order breakfast: approximately MXN 120–250 per person Airport shuttle fee: MXN 500 per vehicle (roundtrip) Late check-out fee: MXN 250 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at anytime The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Front desk staff will greet guests on arrival. Check-Out Checkout is done at 1:00 PM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available Essential workers only - NO Professional property host/manager