Offering a private beach and an outdoor swimming pool, this 5-star resort is located in Playa del Carmen. It also provides an all-inclusive meal plan, a rooftop terrace and a sauna. The rooms offer a mini bar, a radio and a telephone. Viceroy Riviera Maya - Luxury Resort has its own on-site restaurant, convenient for guests wishing to dine in. Cancun International Airport is less than a 40-minute drive from the resort. Xcaret Eco Theme Park and Xcaret Archaeological Site are a short drive from the property.
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Health and safety
Services and conveniences
Pool and spa
Things to do
Media and entertainment
Parking and transportation
Accessibility and suitability
Playa Xcalacoco Frac 7, 77710 Playa del Carmen, Quintana Roo
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment policies vary by room type and provider.
The drive from Cancún to Viceroy Riviera Maya will take you about 1h 22min depending on traffic, with a distance of 27.7 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
Viceroy Riviera Maya has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cancún to the hotel, but also around Playa del Carmen during your stay may be renting a car. Car rentals in Playa del Carmen are on average $15/day. A very popular option for travelers staying at Viceroy Riviera Maya would be to take a taxi or ridesharing service from Cancún directly to the hotel.
Customers of Viceroy Riviera Maya are welcome to bring their dogs with them during their stay.
Viceroy Riviera Maya does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Viceroy Riviera Maya at +52 984 877 3000. If you are staying at Viceroy Riviera Maya, you are more than welcome to order food through the hotel’s room service menu.
Yes, Viceroy Riviera Maya has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
Viceroy Riviera Maya is 3.9 mi away from the city center of Playa del Carmen, where you can find interesting sights such as Xcaret Park.
For assistance from an employee at Viceroy Riviera Maya please call +52 984 877 3000.
Yes, Viceroy Riviera Maya has Wi-Fi available to hotel guests.
Viceroy Riviera Maya does have a gym on-site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness center hours.