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Thompson Playa del Carmen

5th Avenida Norte Por 12, 77710 Playa del Carmen, Quintana Roo

+52 984 206 4800

per night


based on 188 reviews

About Thompson Playa del Carmen, Playa del Carmen

Value for money

Downtown meets beach town at Thompson’s Playa del Carmen boutique hotel. At the center of it all on La Quinta Avenida and Calle 12, you’ll find a rooftop patio playground where an infinity pool surrounded by private cabanas, a pool bar and restaurants command panoramic Caribbean views.

Thompson Playa del Carmen photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Thompson Playa del Carmen room price & deals

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Deluxe Rooms - Sea view


$205 totalTablet
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Standard Rooms - River view


$227 totalZenhotels.com
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Superior Rooms - Water view


$169 totalSnaptravel
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Resort Rooms - Skyline view


$492 totalSnaptravel
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Double Rooms - Panoramic view


$351 totalStayforlong
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King Rooms - Water view


$190 totalAgoda.com
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Queen Rooms - Water view


$172 totalAgoda.com
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Other Rooms - Harbor view


$180 totalAgoda.com
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Hotel Amenities & Facilities

  • Private beach
  • Adults only
  • Snorkeling
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe

Services and conveniences

  • Business center
  • Wake-up service
  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Adults only
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator

Things to do

  • Shops (on site)
  • Fishing
  • Cycling
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Horse riding
  • Windsurfing
  • Night club


  • Wine glasses
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room


  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Sofa
  • Solarium
  • Soundproof rooms
  • Telephone
  • Tile/marble floor
  • City view


  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper

Pool and spa

  • Infinity pool
  • Spa
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Rooftop pool
  • Pool bar

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • Radio
  • Smartphone dock
  • TV


  • Outdoor furniture
  • Private beach
  • Terrace/Patio
  • Beach towels
  • Balcony


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board


  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Valet parking


  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Swimming pool toys


  • Fitness center

Places of interest near Thompson Playa del Carmen

Attractions in Playa del Carmen, Mexico curated by momondo

Thompson Playa del Carmen location: 5th Avenida Norte Por 12, 77710 Playa del Carmen, Quintana Roo


Playa principal de Playa del Carmen0.3 mi
Playacar Golf Club1.5 mi
Xcaret Park4.5 mi
Playa Maroma10.2 mi

Restaurants and Cafés

Harry's - Playa del Carmen0.0 mi
Roca - Prime Seafood House - Fresh o Nada!0.0 mi
Marea - Permanentemente Cerrado0.0 mi
Señor Frog's - Playa del Carmen Quinta Avenida0.0 mi

Thompson Playa del Carmen Reviews

GreatBased on 188 verified guest reviews

Pros +
  • Great staff that were friendly and helpful (in 40 reviews)
  • This is an excellent modern hotel with amazing facilities! (in 34 reviews)
  • Very clean and great location. (in 32 reviews)
Cons -
  • The noise of the street at night (in 3 reviews)
  • the front desk ruined our vacation! (in 2 reviews)

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Thompson Playa del Carmen room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • On average, Thompson Playa del Carmen is less than the Playa del Carmen average rate for 4 star hotels. The nightly rate at Thompson Playa del Carmen is typically $212, whereas the nightly rate in Playa del Carmen is $25 more.

  • Drive distance from Cancún to Thompson Playa del Carmen and vice versa is 30.9 mi and the overall drive time is about 1h 32min. Driving time can vary based on the time of day and traffic.

  • If you intend on renting a car to travel from Cancún to the hotel, you will have peace of mind knowing that Thompson Playa del Carmen offers parking on site. Car rentals in the area typically go for $11/day for a base model rental. A very popular option for travelers staying at Thompson Playa del Carmen would be to take a taxi or ridesharing service from Cancún directly to the hotel.

  • Thompson Playa del Carmen welcomes pets at their venue.

  • There is a restaurant at Thompson Playa del Carmen that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 984 206 4800 for kitchen hours. One of the easiest dining options for Playa del Carmen guests staying in Thompson Playa del Carmen is to get room service, which is available to all hotel guests.

  • Thompson Playa del Carmen does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • 0.5 mi separate the front steps of Thompson Playa del Carmen and the city center of Playa del Carmen where you can keep busy with restaurants, shopping and of course Xcaret Park, a very popular landmark in Playa del Carmen.

  • For assistance from an employee at Thompson Playa del Carmen please call +52 984 206 4800.

  • Yes, Thompson Playa del Carmen has Wi-Fi available to hotel guests.

  • There is a hotel gym accessible to guests staying at Thompson Playa del Carmen. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

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