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Thompson Playa del Carmen

4-star Hotel, Adults only

5th Avenida Norte Por 12, 77710 Playa del Carmen, Quintana Roo

+52 984 206 4800
Very good

based on 344 reviews


per night

About Thompson Playa del Carmen, Playa del Carmen

Value for money
Situated next to Terminal Foranea de Autobuses Station, Thompson Playa del Carmen - Adults Only is an ideal place to stay while in Playa del Carmen. It also offers a 24-hour reception, an express check-in and check-out feature and an outdoor pool. A concierge, a car rental desk and babysitting/child services are just some of the convenient services at the hotel. In fine weather, an outdoor terrace offers an ideal spot to relax. For the comfort of guests, the room is fitted with a mini bar and a hair dryer. Thompson Playa del Carmen - Adults Only is situated amongst the area's sightseeing attractions, dining options, nightlife and shops, and Mamitas Beach Club is within walking distance. Xcaret Archaeological Site and Xcaret Eco Theme Park are an easy drive away.

Thompson Playa del Carmen photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Thompson Playa del Carmen room price & deals

Sat 9/23
Wed 9/27
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Deluxe Rooms - Lake view
2 queen beds

2 queen beds



$258 totalBooking.com
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Standard Rooms - Harbor view
1 king bed

1 king bed



$251 totalVio.com
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Superior Rooms - Lake view
1 queen bed

1 queen bed



$141 totalVio.com
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Luxury Rooms - POOL view


$177 totalVio.com
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Resort Rooms - Mountain view
1 king bed

1 king bed



$692 totalSuper.com
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Double Rooms - Garden view
1 king bed

1 king bed



$293 totalSuper.com
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King Rooms - City view
1 king bed

1 king bed



$302 totalAGODA
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Queen Rooms - Courtyard view
1 queen bed

1 queen bed



$161 total123Milhas
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Other Rooms - Skyline view
2 queen beds

2 queen beds



$275 totalPricetravel
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Hotel Amenities & Facilities

  • Adults only
  • Snorkeling
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Thermometers for guests provided by property
  • Safe

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Adults only
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator


  • Wine glasses
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker


  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper


  • Interconnected room(s) available
  • Privacy curtain
  • Storage available
  • Seating area
  • Sofa
  • Telephone
  • Tile/marble floor
  • City view

Pool and spa

  • Infinity pool
  • Spa
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Rooftop pool
  • Pool bar

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Streaming service
  • Radio
  • Smartphone dock
  • TV

Things to do

  • Shops (on site)
  • Beach access
  • Fishing
  • Cycling
  • Scuba diving
  • Diving
  • Snorkeling


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board


  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Valet parking


  • Fax/photocopying
  • Laptop safe
  • Desk


  • Outdoor furniture
  • Terrace/Patio

Family friendly

  • Babysitting or child care
  • Swimming pool toys


  • Fitness center

Places of interest near Thompson Playa del Carmen

Attractions in Playa del Carmen, Mexico curated by momondo

Thompson Playa del Carmen location: 5th Avenida Norte Por 12, 77710 Playa del Carmen, Quintana Roo

Top landmarks

Playa principal de Playa del Carmen0.3 mi
Calle Quinta Avenida0.3 mi
Aviario Xaman Ha0.9 mi
Playacar Golf Club1.5 mi
Playa Maroma10.2 mi
Playa Paraíso11.5 mi
Bosque nacional El Yunque1393.1 mi
Playa Paraíso Golf Club35.5 mi
Tulum Mayan Ruins36.7 mi

Restaurants and Cafés

Ula-Gula0.0 mi
Blue Lobster0.0 mi
Marea - Permanentemente Cerrado0.0 mi
La Panaderia - Calle Corazon0.0 mi
Roca - Prime Seafood House - Fresh o Nada!0.0 mi
Di Vino0.0 mi
Como Como Osteria Mediterranea0.0 mi
C-Grill - Thompson Playa del Carmen0.0 mi
50 Friends - Playa del Carmen0.0 mi

Thompson Playa del Carmen Reviews

Very goodBased on 344 verified guest reviews

Pros +
  • Great staff that were friendly and helpful (in 45 reviews)
  • Everything was perfect! (in 41 reviews)
  • All the staff are amazing and so helpful. (in 40 reviews)
Cons -
  • Can sleep to much Noise until 3-4 AM. (in 8 reviews)
  • Very noisy hotel. (in 4 reviews)
  • the front desk ruined our vacation! (in 2 reviews)

Thompson Playa del Carmen room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does Thompson Playa del Carmen compare to other 4 star hotels in Playa del Carmen?

    On average, Thompson Playa del Carmen is less than the Playa del Carmen average rate for 4 star hotels. The nightly rate at Thompson Playa del Carmen is typically $131, whereas the nightly rate in Playa del Carmen is $52 more.

  • How far is Thompson Playa del Carmen from Cozumel?

    Drive distance from Cozumel to Thompson Playa del Carmen and vice versa is 11.9 mi and the overall drive time is about 35min. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Thompson Playa del Carmen from Cozumel?

    If you intend on renting a car to travel from Cozumel to the hotel, you will have peace of mind knowing that Thompson Playa del Carmen offers parking on site. Car rentals in the area typically go for $5/day for a base model rental. A very popular option for travelers staying at Thompson Playa del Carmen would be to take a taxi or ridesharing service from Cozumel directly to the hotel.

  • Is Thompson Playa del Carmen pet-friendly?

    Thompson Playa del Carmen welcomes pets at their venue.

  • Are there food options at Thompson Playa del Carmen?

    There is a restaurant at Thompson Playa del Carmen that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 984 206 4800 for kitchen hours. One of the easiest dining options for Playa del Carmen guests staying in Thompson Playa del Carmen is to get room service, which is available to all hotel guests.

  • Does Thompson Playa del Carmen have a pool?

    Thompson Playa del Carmen does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • How close is Thompson Playa del Carmen to Playa del Carmen city center?

    0.5 mi separate the front steps of Thompson Playa del Carmen and the city center of Playa del Carmen where you can keep busy with restaurants, shopping and of course Yucatek Divers, a very popular landmark in Playa del Carmen.

  • What is the phone number for Thompson Playa del Carmen?

    For assistance from an employee at Thompson Playa del Carmen please call +52 984 206 4800.

  • Does Thompson Playa del Carmen have Wi-Fi available?

    Yes, Thompson Playa del Carmen has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Thompson Playa del Carmen?

    There is a hotel gym accessible to guests staying at Thompson Playa del Carmen. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

  • What time is check-out for Thompson Playa del Carmen?

    You can plan to arrive after 3:00 PM for checking in. Check-out time is 12:00 PM. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at Thompson Playa del Carmen?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Thompson Playa del Carmen, Playa del Carmen is $195, but you may find great deals as low as $104. You can find rates for your trip in the form above.

  • Is there laundry service in Thompson Playa del Carmen?

    The accommodation features laundry services for all guests. Ironing equipment e.g. ironing boards and irons are available as well.

  • What is the distance from Thompson Playa del Carmen, Playa del Carmen to Guadalupe Church?

  • Is Yucatek Divers, Playa del Carmen close to Thompson Playa del Carmen?

  • How many operators does momondo search for hotels in Playa del Carmen?

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen are updated daily.

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