Hyatt Centric Playa del Carmen

4-star Hotel with Snorkeling

4 stars
5ta Avenida Norte Por 12, 77710 Playa del Carmen, Quintana Roo
+52 984 206 4800
7.9
Good
based on 774 reviews
774 verified ratings
Fri 8/14
-
Sat 8/15
2 guests, 1 room
Deals from
$97
/Cheapest rate per night
Room type
Provider
Nightly total
Queen room
$97
King room
$135
Standard room
$141
47 more Hyatt Centric Playa del Carmen deals
47 more Hyatt Centric Playa del Carmen deals
Restaurant
Other
Bedroom
Balcony
Pool
Bedroom
Restaurant
Restaurant
Lounge
Other
Restaurant
Other
Restaurant
Bedroom
Other
Hyatt Centric Playa del Carmen photos
About
Rooms
Amenities
Reviews
Location

About Hyatt Centric Playa del Carmen, Playa del Carmen

Cleanliness
8.7
Comfort
8.8
Location
8.8
Services
8.3
Staff
7.9
Value for money
7.6
Situated next to Terminal Foranea de Autobuses Station, Thompson Playa del Carmen - Adults Only is an ideal place to stay while in Playa del Carmen. It also offers a 24-hour reception, an express check-in and check-out feature and an outdoor pool. A concierge, a car rental desk and babysitting/child services are just some of the convenient services at the hotel. In fine weather, an outdoor terrace offers an ideal spot to relax. For the comfort of guests, the room is fitted with a mini bar and a hair dryer. Thompson Playa del Carmen - Adults Only is situated amongst the area's sightseeing attractions, dining options, nightlife and shops, and Mamitas Beach Club is within walking distance. Xcaret Archaeological Site and Xcaret Eco Theme Park are an easy drive away.

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Hyatt Centric Playa del Carmen room price & deals

Fri 8/14
-
Sat 8/15
Queen room
1 queen bed
$97
nightly with fees
1 queen bed
$116
nightly with fees
1 queen bed
$124
nightly with fees
King room
1 king bed
$135
nightly with fees
bed type unknown
$165
nightly with fees
1 king bed
$175
nightly with fees
Double room
1 twin bed
$178
nightly with fees
1 queen bed
$222
nightly with fees
Deluxe room
1 king bed
$188
nightly with fees
bed type unknown
$293
nightly with fees
Standard room
bed type unknown
$141
nightly with fees
bed type unknown
$164
nightly with fees
1 queen bed
$265
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Hotel Amenities & Facilities

  • Snorkeling
  • Outdoor pool
  • Beachfront
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table

General

  • Interconnected room(s) available
  • Landmark view
  • Pool view
  • Privacy curtain
  • Storage available
  • Beachfront
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor
  • City view

Services and conveniences

  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by elevator

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Pool and spa

  • Infinity pool
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Rooftop pool
  • Pool bar

Things to do

  • Fishing
  • Board games/puzzles
  • Cycling
  • Diving
  • Snorkeling
  • Cooking classes
  • Night club
  • Shopping

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Streaming service
  • Radio
  • Shared lounge/TV area
  • TV

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Carbon monoxide detector

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Bedroom

  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Valet parking

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Fitness

  • Fitness center
  • Gym

Hyatt Centric Playa del Carmen Reviews

7.9
Good774 verified ratings
Pros +
  • this hotel is great and the rooms are nice and comfortable (in 8 reviews)
  • "The rooms are spacious, modern and clean." (in 3 reviews)
  • Everything was perfect! (in 41 reviews)
Cons -
  • Can sleep to much Noise until 3-4 AM. (in 8 reviews)
  • Very noisy hotel. (in 4 reviews)
  • the front desk ruined our vacation! (in 2 reviews)

Hyatt Centric Playa del Carmen room booking info

Value for money

7.6

Location rating

8.8

Distance to city center

0.5 mi

Nearest Airport

Cozumel Intl

Distance to airport

11.9 mi

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

License number: 008-007-005811/2025

Frequently asked questions

  • How does Hyatt Centric Playa del Carmen compare to other 4 star hotels in Playa del Carmen?

    On average, Hyatt Centric Playa del Carmen is less than the Playa del Carmen average rate for 4 star hotels. The nightly rate at Hyatt Centric Playa del Carmen is typically $115, whereas the nightly rate in Playa del Carmen is $67 more.

  • How far is Hyatt Centric Playa del Carmen from Cozumel Intl?

    Drive distance from Cozumel Intl to Hyatt Centric Playa del Carmen and vice versa is 11.9 mi and the overall drive time is about 35 mins. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Hyatt Centric Playa del Carmen from Cozumel Intl?

    If you intend on renting a car to travel from Cozumel Intl to the hotel, you will have peace of mind knowing that Hyatt Centric Playa del Carmen offers parking on site. Car rentals in the area typically go for $5/day for a base model rental. A very popular option for travelers staying at Hyatt Centric Playa del Carmen would be to take a taxi or ridesharing service from Cozumel Intl directly to the hotel.

  • Is Hyatt Centric Playa del Carmen pet-friendly?

    Hyatt Centric Playa del Carmen welcomes pets at their venue.

  • Are there food options at Hyatt Centric Playa del Carmen?

    There is a restaurant at Hyatt Centric Playa del Carmen that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 984 206 4800 for kitchen hours. One of the easiest dining options for Playa del Carmen guests staying in Hyatt Centric Playa del Carmen is to get room service, which is available to all hotel guests.

  • Does Hyatt Centric Playa del Carmen have a pool?

    Hyatt Centric Playa del Carmen does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • What is the phone number for Hyatt Centric Playa del Carmen?

    For assistance from an employee at Hyatt Centric Playa del Carmen please call +52 984 206 4800.

  • Does Hyatt Centric Playa del Carmen have Wi-Fi available?

    Yes, Hyatt Centric Playa del Carmen has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Hyatt Centric Playa del Carmen?

    There is a hotel gym accessible to guests staying at Hyatt Centric Playa del Carmen. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

  • What time is check-out for Hyatt Centric Playa del Carmen?

    You can plan to arrive after 3:00 PM for checking in. Check-out time is 12:00 PM. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at Hyatt Centric Playa del Carmen?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Hyatt Centric Playa del Carmen, Playa del Carmen is $155, but you may find great deals as low as $92. You can find rates for your trip in the form above.

  • Is there laundry service in Hyatt Centric Playa del Carmen?

    The accommodation features laundry services for all guests. Ironing equipment e.g. ironing boards and irons are available as well.

  • How many operators does momondo search for hotels in Playa del Carmen?

    As of August 2026, there are 6,874 operators available to choose from for hotels in Playa del Carmen.

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen are updated daily.

Places of interest near Hyatt Centric Playa del Carmen

Attractions in Playa del Carmen, Mexico curated by momondo

Hyatt Centric Playa del Carmen location: 5ta Avenida Norte Por 12, 77710 Playa del Carmen, Quintana Roo

Top landmarks

La Fe0.3 mi
Aviario Xaman Ha0.9 mi

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