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Banyan Tree Mayakoba

Carretera Federal Chetumal - Puerto Juarez Km 298, 77710 Playa del Carmen, Quintana Roo

+52 984 877 3688
$759
Rate

per night

9.4
Excellent

based on 170 reviews

About

Cleanliness
9.7
Comfort
9.7
Location
9.5
Services
9.5
Staff
9.7
Value for money
8.2

Boasting a Jacuzzi, a heated pool and a private beach, Banyan Tree Mayakoba is located in Playa del Carmen and offers award-winning accommodation. It features a fitness center, as well as a rooftop terrace, outdoor tennis courts and a sauna. This luxury resort provides family facilities, such as a kids pool, a kids club and babysitting/child services. Multilingual staff are on hand to assist with booking tours and sightseeing trips, and an express check-in/check-out facility is offered for guest convenience. It also provides useful options for business meetings and events. All the rooms at Banyan Tree feature a bathtub, plus all the necessities for a comfortable stay. The bathrooms have a shower and offer bathrobes and a hair dryer. Banyan Tree Mayakoba's on-site eatery is an ideal option for those wishing to dine in. In the evening, guests are able to relax in the comfortable lounge bar. A wide selection of drinks are available at the in-house bar. Cancun International Airport is under a 45-minute drive from Banyan Tree Mayakoba Hotel Playa del Carmen, and a shuttle service is offered for those staying at the property. Guests can also visit 5th Avenue.


Banyan Tree Mayakoba photos


Available rooms at Banyan Tree Mayakoba

Fri 9/17
Sat 9/18
Fri 9/17
Sat 9/18
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Deluxe Rooms - Garden view
Agoda.com

$759/night

$759 totalAgoda.com
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Standard Rooms - Park view
Agoda.com

$826/night

$826 totalAgoda.com
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Double Rooms - Garden view
Zenhotels.com

$796/night

$796 totalZenhotels.com
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King Rooms - Courtyard view
Booking.com

$1,818/night

$1,818 totalBooking.com
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Queen Rooms - Skyline view
Expedia

$1,403/night

$1,403 totalExpedia
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Other Rooms - Harbor view
Traveluro

$1,642/night

$1,642 totalTraveluro
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Amenities

  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe
  • Cleaning products

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Car rental
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Steam room
  • Private pool
  • Spa and wellness center
  • Rooftop pool
  • Massage
  • Pool bar
  • Sauna

General

  • Family rooms
  • Garden view
  • Lake view
  • Newspapers
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Bridal suite
  • Telephone
  • Tile/marble floor
  • VIP room facilities

Things to do

  • Gift shop
  • Shops (on site)
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Archery
  • Snorkeling
  • Cooking classes
  • Beauty salon
  • Water sport facilities (on site)

Basics

  • Internet
  • Fire extinguisher
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush

Kitchen

  • Wine glasses
  • Electric kettle
  • Kitchenette
  • Microwave
  • Stovetop
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Dining

  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Picnic area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Grill

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Private entrance
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Allergy-free room

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Playground
  • Children's television networks

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Secured parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Books
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Workspace

  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Bedroom

  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Fitness

  • Fitness center
  • Tennis

Places of interest near Banyan Tree Mayakoba

Recommendations carefully curated by Momondo Places

Carretera Federal Chetumal - Puerto Juarez Km 298, 77710 Playa del Carmen, Quintana Roo

Sightseeing

Playa principal de Playa del Carmen4.9 mi
Playa Maroma5.6 mi
Playacar Golf Club6.2 mi
Xcaret Park9.2 mi

Restaurants and Cafés

Tamarind - Banyan Tree Mayakoba0.1 mi
Saffron- Banyan Tree Mayakoba0.1 mi
La Laguna - Fairmont0.2 mi
El Puerto - Fairmont0.2 mi

Traveler Reviews

9.4
ExcellentBased on 170 verified guest reviews
9.5Couples
7.7Solo
9.0Families
9.9Friends

Pros +
  • Clean and friendly staff and fabulous property (in 15 reviews)
  • Everything was excellent can't fault it! (in 13 reviews)
  • Everything and everyone was excellent. (in 13 reviews)
Cons -
  • Too many mosquitos (insects) that bite (in 1 review)

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Info about your stay

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • The drive from Cancún to Banyan Tree Mayakoba will take you about 1h 18min depending on traffic, with a distance of 26.3 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • If you intend on renting a car to travel from Cancún to the hotel, you will have peace of mind knowing that Banyan Tree Mayakoba offers parking on site. Car rentals in the area typically go for $7/day for a base model rental. If you’re looking for a simple travel option from Cancún to Banyan Tree Mayakoba, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Customers of Banyan Tree Mayakoba are welcome to bring their dogs with them during their stay.

  • Banyan Tree Mayakoba does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Banyan Tree Mayakoba at +52 984 877 3688. If you are staying at Banyan Tree Mayakoba, you are more than welcome to order food through the hotel’s room service menu.

  • Yes. Many momondo users traveling to Playa del Carmen specifically look for hotels with a pool. Banyan Tree Mayakoba may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • When staying at Banyan Tree Mayakoba there is just 5.0 mi between you and Playa del Carmen city center. While making your way to the center of Playa del Carmen, you should plan to visit Xcaret Park, along with all the shops and restaurants.

  • If you have questions or concerns about your stay at Banyan Tree Mayakoba, call +52 984 877 3688 to speak with a front desk representative.

  • Yes, Banyan Tree Mayakoba has Wi-Fi available to hotel guests.

  • There is a hotel gym accessible to guests staying at Banyan Tree Mayakoba. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.


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