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Best Western Brook Hotel Norwich

2 Barnard Road, Norwich, NR5 9JB

+44 160 374 1161

per night


based on 1,869 reviews

About Best Western Brook Hotel Norwich, Norwich

Value for money

Located in Norwich, BEST WESTERN Brook Hotel is an easy drive from University of East Anglia and Norwich Cathedral. It has a gym, as well as a courtyard, a children's program and a 24-hour reception. There are a variety of facilities available to those staying at the hotel, such as room service, laundry facilities and meeting facilities. Honeymoon suites are on offer for those seeking some added luxury. BEST WESTERN Brook Hotel has 80 rooms, all of which are filled with a variety of facilities to ensure a comfortable stay. They are also fitted with cable/satellite channels and a hair dryer. The hotel's in-house restaurant offers an ideal option for those preferring to dine in. Each evening, guests are welcome to wind down in the comfortable lounge bar. A selection of eating options are also found in the area. Snetterton Motor Racing Circuit, Mid-Norfolk Railway and Norwich International Airport are around a half an hour car ride from BEST WESTERN Brook Hotel.

Best Western Brook Hotel Norwich photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Best Western Brook Hotel Norwich room price & deals

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Standard Rooms - Garden view


$97 totalAgoda.com
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Double Rooms - Garden view


$117 totalFINDHOTEL
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Other Rooms - Lake view


$104 totalAgoda.com
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Hotel Amenities & Facilities

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities


  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner


  • Family rooms
  • Fireplace
  • Seating area
  • Inner courtyard view
  • Interconnected room(s) available
  • Bridal suite
  • Telephone
  • Carpeted
  • Newspapers
  • Storage available

Services and conveniences

  • Wedding services
  • Wake-up service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk


  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Food can be delivered to guest accommodation

Accessibility and suitability

  • Entire unit located on ground floor
  • Increased accessibility
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by stairs
  • Designated smoking area


  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV


  • Terrace/Patio
  • Picnic area
  • Garden


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Alarm clock
  • Clothes rack
  • Wardrobe or closet


  • Fax/photocopying
  • Desk

Parking and transportation

  • Free parking

Family friendly

  • Kids meals

Places of interest near Best Western Brook Hotel Norwich

Attractions in Norwich, England curated by momondo

Best Western Brook Hotel Norwich location: 2 Barnard Road, Norwich, NR5 9JB

Restaurants and Cafés

The Mermaids Slipper1.4 mi
Afternoon Tea at Glen Lodge1.7 mi
Deep Blue Norwich1.9 mi
The Belle Vue2.5 mi

Best Western Brook Hotel Norwich Reviews

GoodBased on 1869 verified guest reviews

Pros +
  • The staff were excellent (in 270 reviews)
  • Clean rooms and excellent facilities. (in 230 reviews)
  • Clean rooms and helpful staff. (in 230 reviews)
Cons -
  • The room itself was dirty. (in 157 reviews)
  • Room was clean and not shabby. (in 150 reviews)
  • Air conditioning was leaking TV was broken. (in 43 reviews)

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Best Western Brook Hotel Norwich room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • Best Western Brook Hotel Norwich is typically below the average price of 3 star hotels in Norwich. On average, you can expect to pay $120 per night in Norwich. Best Western Brook Hotel Norwich typically costs $79 per night, which is $41 cheaper than the Norwich average.

  • If you're looking to go directly from London Stansted to Best Western Brook Hotel Norwich, expect a 3h 20min drive as they are around 66.8 mi apart.

  • Best Western Brook Hotel Norwich has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from London Stansted to the hotel, but also around Norwich during your stay may be renting a car. Car rentals in Norwich are on average $58/day. Another more common option is to just take a taxi or rideshare service from the airport to Best Western Brook Hotel Norwich. The nearest airport to the hotel is London Stansted.

  • There is a restaurant at Best Western Brook Hotel Norwich that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +44 160 374 1161 for kitchen hours. If you are staying at Best Western Brook Hotel Norwich, you are more than welcome to order food through the hotel’s room service menu.

  • Unfortunately, our data does not specify if there is a pool at Best Western Brook Hotel Norwich. We would recommend calling the hotel’s front desk to confirm. The phone number for Best Western Brook Hotel Norwich is +44 160 374 1161.

  • Best Western Brook Hotel Norwich is just 3.8 mi away from Norwich city center. The closest landmark to the center of Norwich is Norwich Castle, which is very accessible to Best Western Brook Hotel Norwich guests.

  • If you have questions about Best Western Brook Hotel Norwich or your reservation, please call the front desk directly at +44 160 374 1161.

  • Yes, Best Western Brook Hotel Norwich has Wi-Fi available to hotel guests.

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