Rooms Make yourself at home in one of the 35 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and slippers. Conveniences include safes and coffee/tea makers. Amenities This ryokan offers designated smoking areas. Business}, Other Amenities Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite. Property Location Located in Nasushiobara, Gensenkan is within a 15-minute drive of Hunter Mountain Shiobara and Myounji Temple. This ryokan is 21.3 mi (34.3 km) from Tobu World Square and 22.7 mi (36.6 km) from Edo Wonderland. Mandatory Charges You'll be asked to pay the following charges at the property: A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply. We have included all charges provided to us by the property. Check-In Checkin starts at 3:00 PM Checkin end at 7:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Noise-free guestrooms cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The front desk is open daily from 7 AM - 10 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property offers bus station shuttle pickup and drop-off service from Shiobara bus terminal with 24-hour advance notice. Check-Out Checkout is done at 10:00 AM Pets Pets not allowed Service animals are allowed General instructions Cash deposit required Noise-free rooms not guaranteed Unicode Support true Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property follows regional sanitization guidelines Coronavirus Guidelines (Japan) Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Masks are compulsory at the property Food service has been amended for enhanced safety Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in