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The Palms Resort of Mazatlan

Av. Camaron Sabalo 696, Zona Dorada, 82100 Mazatlán, Sinaloa

+52 669 913 2222

per night


based on 2,204 reviews


Value for money

The Palms Resort of Mazatlan is located directly on the beach. You can spend the day out exploring the area, seeing popular attractions like the Golden Zone and its three islands, or take a fun shopping trip close by. Then, you can arrive back at your convenient and comfortable hotel for a restful night's sleep. This is a family-friendly property. There are free kids' activities, a children's pool, and more for families to enjoy. The hotel houses two restaurants, as well as a bar. There is a fitness center that's always open, so you can work out when you want to. You'll find a large outdoor pool for adults, too, with a swim-up bar, and you'll often find entertainment shows out by the pool in the evenings. There are 189 rooms at The Palms Resort of Mazatlan, all of which are non-smoking. Your room choices include double, king, superior, Ambassador Suite, and Master Suite. The suites have multiple flat-screen TVs, while the superior rooms and both kinds of suites include full kitchens that have all of the dishes needed to prepare meals. The Master Suites have a large workstation with convenient outlets and more. There is also a large furnished outdoor terrace to enjoy. The two restaurants at The Palms Resort of Mazatlan are Las Islas, which serves breakfast each morning, and Pergolas, which overlooks the ocean and serves seafood. There are also nearby restaurants you can walk to from the hotel. Some fun attractions close by include El Cid Country Club Golf Course, the Mazatlan Aquarium, and the Sea Shell City Museum. You'll find La Gran Plaza Mall not far away, as well.

The Palms Resort of Mazatlan photos

Available rooms at The Palms Resort of Mazatlan

Tue 8/3
Wed 8/4
Tue 8/3
Wed 8/4
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Standard Rooms - Skyline view


$62 totalAgoda.com
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Superior Rooms - Ocean view


$56 totalAgoda.com
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Double Rooms - Garden view


$67 totalAgoda.com
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Other Rooms - Sea view


$57 totalAgoda.com
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  • Beachfront
  • Outdoor pool
  • Spa and wellness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tennis
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop

Health and safety

  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • CCTV in common areas
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Staff follow all safety protocols as directed by local authorities

Services and conveniences

  • Conference rooms
  • Wedding services
  • Ticket service
  • Car rental
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • 24hr front desk


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Coffee shop
  • Vending machine (snacks)
  • Dining area


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Shampoo
  • Free toiletries
  • Smoke alarms
  • Air-conditioned


  • Beachfront
  • Sea view
  • Interconnected room(s) available
  • Telephone
  • Mountain view
  • City view
  • Pool view
  • Storage available


  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Pool and spa

  • Spa and wellness center
  • Massage
  • Pool bar
  • Outdoor pool

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV

Accessibility and suitability

  • Non-smoking rooms available
  • Increased accessibility
  • Elevator
  • Private entrance


  • Terrace/Patio
  • Beach towels
  • Balcony
  • Garden


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Child pool
  • Playground

Parking and transportation

  • Free parking
  • Valet parking


  • Alarm clock
  • Wardrobe or closet


  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Shops (on site)


  • Tennis

Places of interest near The Palms Resort of Mazatlan

Recommendations carefully curated by Momondo Places

Av. Camaron Sabalo 696, Zona Dorada, 82100 Mazatlán, Sinaloa

Restaurants and Cafés

Los Arcos - Mazatlán0.1 mi
Seven Dreams - Mazatlán1.0 mi
Vittore Terrazzo Ristorante1.2 mi
La Ostionería1.2 mi

Traveler Reviews

GreatBased on 2204 verified guest reviews

Pros +
  • The staff were amazing! (in 26 reviews)
  • The pool area was amazing. (in 22 reviews)
  • The view was amazing. (in 18 reviews)
Cons -
  • The beds were not comfortable and the pillows and the comforters smell dirty. (in 2 reviews)

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Info about your stay

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • In Mazatlán, 3 star hotels have average nightly rates of $128. The Palms Resort of Mazatlan is $68 cheaper than the city average at just $60/night.

  • If you're looking to go directly from Mazatlán Gen Rafael Buelna to The Palms Resort of Mazatlan, expect a 41min drive as they are around 13.9 mi apart.

  • The Palms Resort of Mazatlan has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Mazatlán Gen Rafael Buelna to the hotel, but also around Mazatlán during your stay may be renting a car. Car rentals in Mazatlán are on average $32/day. If you’re looking for a simple travel option from Mazatlán Gen Rafael Buelna to The Palms Resort of Mazatlan, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • There is a restaurant at The Palms Resort of Mazatlan that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 669 913 2222 for kitchen hours. Guests staying at The Palms Resort of Mazatlan are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Yes, The Palms Resort of Mazatlan has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • The Palms Resort of Mazatlan is just 4.6 mi away from Mazatlán city center. The closest landmark to the center of Mazatlán is Plaza Machado, which is very accessible to The Palms Resort of Mazatlan guests.

  • If you have questions or concerns about your stay at The Palms Resort of Mazatlan, call +52 669 913 2222 to speak with a front desk representative.

  • Yes, The Palms Resort of Mazatlan has Wi-Fi available to hotel guests.

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