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Novotel London Excel

7 Western Gateway, London, E16 1AA

+44 207 660 0677

per night


based on 2,027 reviews

About Novotel London Excel, London

Value for money

The Novotel London ExCel has a convenient location that is not far from the River Thames, as well as the conference center, which is within walking distance. Many interesting sights are near the hotel, making it a good option for vacationers and business travelers alike. The Customs House for ExCel Station is a short walk away, while London West Ham Station can be reached quickly by car. London City Airport is very close, as well. You will find a front desk that is available around the clock, as well as luggage storage at this hotel. The property also has a currency exchange service. When you stay at the property, you can enjoy the sauna and the fitness center, as well as the free Wi-Fi available throughout the hotel. Private parking is available at the hotel for an added daily charge. The Novotel London ExCel provides 257 comfortable and spacious rooms among several room categories. All of the rooms at the hotel will have air conditioning, as well as coffee and tea making facilities. The rooms also have a safe for your laptop, a fridge, and a flat-screen TV. The bathrooms have a rainfall showerhead in the shower. When you stay at the hotel, you can dine at the Upper Deck Restaurant, which offers local and regional cuisine. The hotel also has a bar where you can have a drink. There are plenty of places nearby where you can dine, too. Consider Al Masar, Tapa Tapa, and Marina Grill & Restaurant. Some places to visit when at the Novotel London ExCel include Royal Victoria Bridge, The Crystal, and the Royal Observatory.

Novotel London Excel photos

Novotel London Excel room price & deals

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Standard Rooms - Garden view


$108 totalAccorHotels.com
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Superior Rooms - Courtyard view


$179 totalAccorHotels.com
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Executive Rooms - Skyline view


$272 totalExpedia
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Double Rooms - Skyline view


$160 totalFINDHOTEL
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King Rooms - Courtyard view


$243 totalAccorHotels.com
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Queen Rooms - Skyline view


$120 totalFINDHOTEL
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Other Rooms - Ocean view


$134 totalBooking.com
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Hotel Amenities & Facilities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Business center
  • Wi-Fi available in all areas

Health and safety

  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • First-aid kit
  • Process in place to check health of guests
  • CCTV in common areas
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Thermometers for guests provided by property
  • Safe
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Ticket service
  • Business center
  • Wake-up service
  • Safety deposit box
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • 24hr front desk


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned


  • Minibar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Coffee shop

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Multi-lingual staff
  • Accessible by elevator
  • No smoking


  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Bathrobe
  • Private bathroom


  • Family rooms
  • Soundproof rooms
  • Telephone
  • Carpeted
  • Storage available

Media and entertainment

  • Radio
  • Cable or satellite TV
  • TV


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Fax/photocopying
  • Laptop safe
  • Desk

Pool and spa

  • Sauna
  • Steam room

Parking and transportation

  • Parking
  • Private parking


  • Sofa bed
  • Wardrobe or closet


  • Terrace/Patio

Family friendly

  • Babysitting or child care


  • Fitness center

Places of interest near Novotel London Excel

Attractions in London, England curated by momondo

Novotel London Excel location: 7 Western Gateway, London, E16 1AA


ExCeL London0.3 mi
Tower Bridge4.2 mi
London Bridge4.8 mi
Shoreditch4.8 mi

Restaurants and Cafés

Upper Deck Restaurant0.0 mi
Caribbean Scene0.0 mi
Eeshi's Kitchen0.1 mi
Sunborn Afternoon Tea0.1 mi

Novotel London Excel Reviews

GreatBased on 2027 verified guest reviews

Pros +
  • Really friendly and helpful staff. (in 272 reviews)
  • "Large, comfortable rooms, friendly staff" (in 254 reviews)
  • Great location for Excel (in 197 reviews)
Cons -
  • Bed and pillows were uncomfortable (in 34 reviews)
  • Bathroom and toilet being seperate (in 25 reviews)
  • Rip off car park charge. (in 21 reviews)

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Novotel London Excel room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • Novotel London Excel is typically below the average price of 4 star hotels in London. On average, you can expect to pay $302 per night in London. Novotel London Excel typically costs $106 per night, which is $196 cheaper than the London average.

  • If there is no traffic, the 1.2 mi drive between London City and Novotel London Excel should only take about 3min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.

  • Novotel London Excel has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from London City to the hotel, but also around London during your stay may be renting a car. Car rentals in London are on average $13/day. Another more common option is to just take a taxi or rideshare service from the airport to Novotel London Excel. The nearest airport to the hotel is London City.

  • Novotel London Excel welcomes pets at their venue.

  • There is a restaurant at Novotel London Excel that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +44 207 660 0677 for kitchen hours. Guests staying at Novotel London Excel are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Judging by our data, Novotel London Excel does not have a pool on site, but hotels regularly make additions and changes to their venues and do not always notify us. It would be best to call Novotel London Excel at +44 207 660 0677.

  • Novotel London Excel is 6.4 mi away from the city center of London, where you can find interesting sights such as Westminster Abbey.

  • For questions regarding the hotel or your stay at Novotel London Excel, call +44 207 660 0677.

  • Yes, Novotel London Excel has Wi-Fi available to hotel guests.

  • Novotel London Excel does have a gym on-site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness center hours.

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