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Shangri-La Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur 50250

+60 320 322 388

based on 2,657 reviews


per night

About Shangri-La Kuala Lumpur, Kuala Lumpur

Value for money
Just a 10-minute walk from Raja Chulan Monorail Station, Shangri-La Kuala Lumpur has a convenient setting, making it an ideal place to stay when visiting Kuala Lumpur. Some of the popular facilities provided at this luxury 5-star hotel include complimentary on-site parking and wireless internet. Guests of Shangri-La Kuala Lumpur can start their day at The Spa, or enjoy the various fitness and leisure amenities, such as a swimming pool. Guests have access to express check-in/check-out, 24-hour reception and a meeting room. It also offers a sauna, a free shuttle service and body treatments. The hotel has 223 well-appointed rooms that are filled with a range of essential facilities to ensure guests have a comfortable stay. Hot drinks can be brewed with the provided coffee and tea supplies. A menu of different pillow types is also available on request. Shangri-La Kuala Lumpur offers a range of dining options, including Lafite and Arthur’s Bar & Grill. A wide selection of cafés and restaurants are also available in close proximity to the property. Kuala Lumpur International Airport is around a 55-minute drive from the hotel and Medan Tuanku Monorail Station is within walking distance. It is also within walking distance of Petronas Towers, Kuala Lumpur Tower and Pavilion Kuala Lumpur.

Shangri-La Kuala Lumpur photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Shangri-La Kuala Lumpur room price & deals

Sun 8/14
Thu 8/18
Sun 8/14
Thu 8/18
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Deluxe Rooms - Lake view
1 king bed

1 king bed



$106 totalExpedia
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Executive Rooms - City view
1 king bed

1 king bed



$123 totalExpedia
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Premier Rooms - Sea view


$328 totalmomondo
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Double Rooms - Garden view
1 king bed

1 king bed



$114 totalFINDHOTEL
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King Rooms - Courtyard view


$122 totalAgoda.com
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Other Rooms - Skyline view


$103 totalAGODAHC
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Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Thermometers for guests provided by property
  • Safe

Services and conveniences

  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Window
  • Executive lounge access
  • Garden view
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Pets not allowed
  • Designated smoking area
  • Roll-in shower
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Toilet with grab rails


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Spa bath
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower


  • Electric kettle
  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Steam room
  • Spa and wellness center
  • Massage
  • Sauna


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing


  • Extra-long beds (> 2 meters)
  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Private parking
  • Shuttle service (free)
  • Airport shuttle
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV


  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Kid-friendly buffet


  • Garden
  • Terrace/Patio
  • Beach towels

Things to do

  • Gift shop
  • Shops (on site)
  • Beauty salon


  • Aerobics
  • Fitness center

Places of interest near Shangri-La Kuala Lumpur

Attractions in Kuala Lumpur, Malaysia curated by momondo

Shangri-La Kuala Lumpur location: 11 Jalan Sultan Ismail, Kuala Lumpur 50250


Kuala Lumpur Tower0.2 mi
Kuala Lumpur Convention Centre0.4 mi
Petronas Towers0.4 mi
Suria KLCC0.5 mi

Restaurants and Cafés

EVOLUTION CAFÉ - Renaissance Kuala Lumpur Hotel0.2 mi
Flock - W Kuala Lumpur0.4 mi
Yen - W Kuala Lumpur0.4 mi
WET Deck - W Kuala Lumpur0.4 mi

Shangri-La Kuala Lumpur Reviews

GreatBased on 2,657 verified guest reviews

Pros +
  • "Hospitality, very helpful staff." (in 391 reviews)
  • The breakfast spread was amazing! (in 234 reviews)
  • "Great hotel, friendly staff, delicious food." (in 193 reviews)
Cons -
  • But the room not available (in 88 reviews)
  • We booked 2 club rooms. (in 87 reviews)
  • But the room not available (in 86 reviews)

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Shangri-La Kuala Lumpur room booking info

Check in/Check out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • In Kuala Lumpur, 5 star hotels have average nightly rates of $122. Shangri-La Kuala Lumpur is $19 cheaper than the city average at just $103/night.

  • Drive distance from Kuala Lumpur Intl to Shangri-La Kuala Lumpur and vice versa is 28.7 mi and the overall drive time is about 1h 26min. Driving time can vary based on the time of day and traffic.

  • If you intend on renting a car to travel from Kuala Lumpur Intl to the hotel, you will have peace of mind knowing that Shangri-La Kuala Lumpur offers parking on site. Car rentals in the area typically go for $14/day for a base model rental. Another more common option is to just take a taxi or rideshare service from the airport to Shangri-La Kuala Lumpur. The nearest airport to the hotel is Kuala Lumpur Intl.

  • There is a restaurant at Shangri-La Kuala Lumpur that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +60 320 322 388 for kitchen hours. Guests staying at Shangri-La Kuala Lumpur are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Yes. Many momondo users traveling to Kuala Lumpur specifically look for hotels with a pool. Shangri-La Kuala Lumpur may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • Shangri-La Kuala Lumpur is 1.6 mi away from the city center of Kuala Lumpur, where you can find interesting sights such as Malaysian Houses of Parliament.

  • For assistance from an employee at Shangri-La Kuala Lumpur please call +60 320 322 388.

  • Yes, Shangri-La Kuala Lumpur has Wi-Fi available to hotel guests.

  • There is a fitness center available to Shangri-La Kuala Lumpur guests.

  • You can plan to arrive after 2:00 PM for checking in. Check-out time is 12:00 PM. We advise notifying the front desk of any requests as early as possible.

  • The cheapest deals found start from only $98 per night. The average rate for rooms at Shangri-La Kuala Lumpur is currently around $114/night. Enter your dates in the form above to see more.

  • Yes, you can do your laundry at Shangri-La Kuala Lumpur. Irons and ironing boards are included as featured amenities.

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