Rooms Make yourself at home in one of the 100 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private patios. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries. Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include concierge services, babysitting (surcharge), and gift shops/newsstands. Business}, Other Amenities Featured amenities include complimentary wired Internet access, a computer station, and complimentary newspapers in the lobby. Planning an event in Dien Ban? This hotel has facilities measuring 969 square feet (90 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Property Location Located in Dien Ban, Four Seasons Resort The Nam Hai, Hoi An, Vietnam is by the ocean, a 2-minute drive from Ha My Beach and 5 minutes from Cua Dai Beach. This 5-star hotel is 7.4 mi (11.9 km) from My Khe Beach and 2.3 mi (3.7 km) from An Bang Beach. Dining Enjoy international cuisine at The Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Mandatory Charges You'll be asked to pay the following charges at the property: Christmas Eve (24 December) Gala Dinner per adult: USD 288 Christmas Eve (24 December) Gala Dinner per child: USD 144 (from 5 to 12 years old) New Year's Eve (31 December) Gala Dinner per adult: USD 412 New Year's Eve (31 December) Gala Dinner per child: USD 206 (from 5 to 12 years old) We have included all charges provided to us by the property. Optional Charges Airport shuttle fee: USD 250 per vehicle (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Children under 17 years old are allowed in the family pool only. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in. For more details, please contact the property using the information on the booking confirmation. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available No elevators Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property follows a brand or regulatory agency's sanitization guidelines Lead with Care (Four Seasons) Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Individually-wrapped food options are available for dinner Individually-wrapped food options are available through room service Gap period enforced between guest stays - 48 hours Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows sanitization practices of Intertek Cristal (3rd party expert - Global) Guests must provide health documentation Guests must provide a negative COVID-19 test result Guests must provide proof of COVID-19 vaccination Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours Minimum age for negative COVID-19 test result requirement: 18 COVID-19 vaccine must have been received a minimum number of days before check-in: 14 Property does not offer onsite COVID-19 testing