Rooms Make yourself at home in one of the 25 air-conditioned rooms featuring LCD televisions. Your Select Comfort bed comes with premium bedding. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Amenities Take advantage of recreation opportunities including a water park (surcharge) and an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The shuttle (surcharge) will take you to the nearby beach or shopping center. Property Location With a stay at Koi Hotel & Residence, you'll be centrally located in Denpasar, within a 10-minute drive of Kuta Beach and Double Six Beach. This hotel is 3 mi (4.8 km) from Seminyak Beach and 3.8 mi (6.1 km) from Bali Bombing Memorial. Dining Wrap up your day with a drink at the bar/lounge. Renovations In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day. Optional Charges The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: USD 30 per room (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators No alcohol served onsite Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Masks are compulsory at the property Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in