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The Queen at Chester Hotel, BW Premier Collection

City Road, Chester, CH1 3AH

+44 124 430 5000

per night


based on 3,956 reviews


Value for money

Please note: Due to Government Guidelines some hotel services may be limited during your visit. Built opposite Chester station to serve first-class rail passengers, The Queen Hotel Chester, BW Premier Collection has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time, and you'll be following in the footsteps of some rather famous guests with a stay here. Since opening in 1860, it's hosted none other than Charles Dickens, Cecil Rhodes and Lillie Langtry, to name but a few. The hotel is a 10-minute walk from the center of Chester. Here you can browse the boutiques of The Rows, a unique two-tiered shopping gallery, tour the magnificent medieval cathedral or see the ruins of the largest Roman Amphitheatre in Britain. Families can have a fun day out at Chester Zoo, 4 miles from the hotel, while racegoers can try their luck at Chester Racecourse, the oldest in the world. Whether you're here for the Roman history, excellent shopping or business facilities, we're sure to have a room that fits your needs. Each floor is dedicated to a country, with every suite named after a king of that nation. All our 221 bedrooms have superfast fiber optic Wi-Fi, satellite TV and 24-hour room service. Some of our most luxurious rooms have Tencel mattress toppers, roll-top baths, Nespresso coffee machines and four-poster beds fit for royalty. When you're not relaxing in your room, enjoy a drink in one of our exquisite Victorian lounges or take arty photos on our sweeping four-story staircase.

The Queen at Chester Hotel, BW Premier Collection photos

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Available rooms at The Queen at Chester Hotel, BW Premier Collection

Fri 9/17
Sat 9/18
Fri 9/17
Sat 9/18
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Standard Rooms - Garden view


$93 totalebookers.com
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Superior Rooms - Ocean view


$267 totalTrip.com
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Executive Rooms - Park view


$173 totalAgoda.com
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Classic Rooms - Lake view


$75 totalTrip.com
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Double Rooms - Harbor view


$103 totalStayforlong
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Other Rooms - River view


$93 totalDestinia.com
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  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe

Services and conveniences

  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner


  • Family rooms
  • Newspapers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Bridal suite
  • Carpeted
  • VIP room facilities

Accessibility and suitability

  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator


  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Walk-in shower


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board


  • Garden
  • Terrace/Patio
  • Grill

Things to do

  • Bicycle rental
  • Board games/puzzles
  • Beauty salon

Parking and transportation

  • Parking
  • Private parking


  • Socket near the bed
  • Wardrobe or closet


  • Fax/photocopying
  • Desk

Family friendly

  • Books, DVDs, music for children
  • Children's television networks

Media and entertainment

  • Flat-screen TV


  • Fitness center

Places of interest near The Queen at Chester Hotel, BW Premier Collection

Recommendations carefully curated by Momondo Places

City Road, Chester, CH1 3AH

Restaurants and Cafés

Kings' Grill & Cocktail Lounge0.0 mi
The Yard Restaurant0.2 mi
Barton Rouge - Chester0.2 mi
Delhi Street Indian0.3 mi

Traveler Reviews

GreatBased on 3956 verified guest reviews

Pros +
  • Very friendly staff and good breakfast. (in 365 reviews)
  • Lovely room and excellent breakfast. (in 318 reviews)
  • Lovely hotel with friendly staff. (in 246 reviews)
Cons -
  • Rip off car parking charges (in 25 reviews)
  • Poorly maintained rooms.air con not working. (in 15 reviews)
  • I booked a four poster bedroom. (in 6 reviews)

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Info about your stay

Check in/Check out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • On average, The Queen at Chester Hotel, BW Premier Collection is less than the Chester average rate for 4 star hotels. The nightly rate at The Queen at Chester Hotel, BW Premier Collection is typically $84, whereas the nightly rate in Chester is $147 more.

  • Drive distance from Chester Hawarden to The Queen at Chester Hotel, BW Premier Collection and vice versa is 4.2 mi and the overall drive time is about 12min. Driving time can vary based on the time of day and traffic.

  • Another more common option is to just take a taxi or rideshare service from the airport to The Queen at Chester Hotel, BW Premier Collection. The nearest airport to the hotel is Chester Hawarden.

  • Feel free to bring your dog with you while staying at The Queen at Chester Hotel, BW Premier Collection.

  • The Queen at Chester Hotel, BW Premier Collection does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call The Queen at Chester Hotel, BW Premier Collection at +44 124 430 5000. Guests staying at The Queen at Chester Hotel, BW Premier Collection are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • At this time, our data shows that there is no on-site pool at The Queen at Chester Hotel, BW Premier Collection. However, hotels can make changes that can significantly change the venue. For the most accurate answer, it would be best to call the hotel directly at +44 124 430 5000.

  • 0.6 mi separate the front steps of The Queen at Chester Hotel, BW Premier Collection and the city center of Chester where you can keep busy with restaurants, shopping and of course Cheshire Military Museum, a very popular landmark in Chester.

  • The best contact number for The Queen at Chester Hotel, BW Premier Collection is +44 124 430 5000.

  • Yes, The Queen at Chester Hotel, BW Premier Collection has Wi-Fi available to hotel guests.

  • The Queen at Chester Hotel, BW Premier Collection does have a gym on-site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness center hours.

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