Rooms Make yourself at home in one of the 8 individually decorated guestrooms, featuring refrigerators and minibars. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and 32-inch flat-screen televisions are provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Amenities Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This aparthotel also features concierge services, wedding services, and a reception hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge). Business}, Other Amenities Featured amenities include limo/town car service, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle. Property Location In the heart of Chania, Loucerna Suites Chania is within a 5-minute drive of Chania Archaeological Museum and Agora. This aparthotel is 2.3 mi (3.7 km) from Old Venetian Harbor and 2.7 mi (4.3 km) from Chania Lighthouse. Dining A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM. Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 0.50 per accommodation, per night We have included all charges provided to us by the property. Optional Charges Airport shuttle fee: EUR 20 per vehicle Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at anytime The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Tax ID - EL800588801 Noise-free guestrooms cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available Minimum guest age is 16 Noise-free rooms not guaranteed Caters to adults only Property is cleaned with disinfectant Property follows regional sanitization guidelines Health First (Greece) Property confirms they are implementing enhanced cleaning measures Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Property follows sanitization practices of COVID-19 Guidelines (CDC) Guests must provide health documentation Guests must provide a negative COVID-19 test result Guests must provide proof of COVID-19 vaccination Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours Minimum age for negative COVID-19 test result requirement: 12 Minimum age for proof of COVID-19 vaccination requirement: 12 COVID-19 vaccine must have been received a minimum number of days before check-in: 15 Property does not offer onsite COVID-19 testing