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Moon Palace The Grand Cancun

Rental with Private beach

5 stars

Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo

+52 998 881 6000
8.5
Very good

based on 176 reviews

$437
Rate

per night

Room type
Provider
Nightly total
Double room
$437
Deluxe room
$459
Superior room
$541
63 more Moon Palace The Grand Cancun deals
63 more Moon Palace The Grand Cancun deals

About Moon Palace The Grand Cancun, Cancún

Cleanliness
8.6
Comfort
8.7
Location
8.5
Services
8.9
Staff
8.6
Value for money
8.0
Located in Cancun, The Grand at Moon Palace All Inclusive is within a 20-minute drive of Cancun International Airport and provides an outdoor pool, a private beach and a sauna. It also features valet parking, a bowling alley and a kids club. The resort has been recently refurbished and offers an airport shuttle, a 24-hour reception and babysitting/child services. In addition, the multilingual staff are on hand to offer assistance. The Grand at Moon Palace All Inclusive has 1304 rooms, all of which are equipped with a range of amenities to ensure an enjoyable stay. They are also fitted with a hair dryer and a mini bar. Those staying at the resort can sit down to a unique dining experience at the on-site restaurant, conveniently situated for those who want to stay close by for a meal.

Moon Palace The Grand Cancun photos

Moon Palace The Grand Cancun room price & deals

Mon 7/21
Tue 7/22
Standard room
bed type unknown
$620
bed type unknown
$1,122
bed type unknown
$1,257
Deluxe room
bed type unknown
$459
bed type unknown
$482
bed type unknown
$487
King room
1 king bed
$661
bed type unknown
$692
1 king bed
$796
Double room
bed type unknown
$437
bed type unknown
$774
1 twin bed
$787
Superior room
bed type unknown
$541
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Resort Amenities & Facilities

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle rental
  • Basketball court

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle rental
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Snorkeling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Horse riding
  • Mini-golf
  • Bowling
  • Table tennis
  • Water park
  • Pool table
  • Night club
  • Basketball court

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic pillow
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Private entrance
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Shower chair
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Lockers
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble floor

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Pool and spa

  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Private pool
  • Spa and wellness center
  • Rooftop pool
  • Massage
  • Pool bar
  • Sauna

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Complimentary breakfast
  • Playground
  • Swimming pool toys

Dining

  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • Streaming service
  • Radio
  • Shared lounge/TV area
  • TV

Kitchen

  • Wine glasses
  • Kitchen
  • Kitchenette
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Fitness

  • Aerobics
  • Fitness center
  • Tennis

Health and safety

  • Daily housekeeping

Moon Palace The Grand Cancun Reviews

8.5
Very goodBased on 176 verified guest reviews
Pros +
  • The staff was friendly and Provide incredible service I'm definitely coming back (in 4 reviews)
Cons -
  • Bars ran out of certain alcohols. (in 1 review)
  • Some of the managers are jerks. (in 1 review)
  • They had shuttle buses to get you to your room. (in 1 review)

Moon Palace The Grand Cancun room booking info

Value for money

8.0

Location rating

8.5

Distance to city center

12.3 mi

Nearest Airport

Cancun

Distance to airport

4.9 mi

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How far is Moon Palace The Grand Cancun from Cancun?

    The drive from Cancun to Moon Palace The Grand Cancun will take you about 14min depending on traffic, with a distance of 4.9 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to Moon Palace The Grand Cancun from Cancun?

    Moon Palace The Grand Cancun has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cancun to the hotel, but also around Cancún during your stay may be renting a car. Car rentals in Cancún are on average $5/day. Another more common option is to just take a taxi or rideshare service from the airport to Moon Palace The Grand Cancun. The nearest airport to the hotel is Cancun.

  • Are there food options at Moon Palace The Grand Cancun?

    Yes, Moon Palace The Grand Cancun does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Cancún for those looking for something different. One of the easiest dining options for Cancún guests staying in Moon Palace The Grand Cancun is to get room service, which is available to all hotel guests.

  • Does Moon Palace The Grand Cancun have a pool?

    Yes, Moon Palace The Grand Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • How close is Moon Palace The Grand Cancun to Cancún city center?

    Getting to Cancún city center should be easy enough, as it is just 12.3 mi away from Moon Palace The Grand Cancun. In Cancún city center you will find Parque Las Palapas, along with many other popular sights and things to do.

  • What is the phone number for Moon Palace The Grand Cancun?

    For questions regarding the hotel or your stay at Moon Palace The Grand Cancun, call +52 998 881 6000.

  • Does Moon Palace The Grand Cancun have Wi-Fi available?

    Yes, Moon Palace The Grand Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Moon Palace The Grand Cancun?

    There is a hotel gym accessible to guests staying at Moon Palace The Grand Cancun. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

  • What time is check-out for Moon Palace The Grand Cancun?

    The required check-out time is 12:00 PM. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at Moon Palace The Grand Cancun?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Moon Palace The Grand Cancun, Cancún is $803, but you may find great deals as low as $459. You can find rates for your trip in the form above.

  • Is there laundry service in Moon Palace The Grand Cancun?

    The accommodation features laundry services for all guests. Ironing equipment e.g. ironing boards and irons are available as well.

  • How many operators does momondo search for hotels in Cancún?

    There are 4,554 operators available for hotels in Cancún as of July 2025.

  • When did momondo last update prices for hotels in Cancún?

    Prices for hotels in Cancún are updated daily.

Places of interest near Moon Palace The Grand Cancun

Attractions in Cancún, Mexico curated by momondo

Moon Palace The Grand Cancun location: Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo

Top landmarks

La Isla Shopping Mall10.1 mi
El Rey Ruins6.6 mi
Playa Delfines6.7 mi
Iberostar Golf Club Cancun6.9 mi
Kukulcan Plaza9.6 mi

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