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The Grand at Moon Palace Cancun

Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo

+52 998 881 6000
$571
Rate

per night

8.1
Great

based on 28 reviews

About The Grand at Moon Palace Cancun, Cancún

Cleanliness
8.6
Comfort
8.8
Location
8.1
Services
8.4
Staff
8.5
Value for money
7.3

Located in Cancun, The Grand at Moon Palace All Inclusive is within a 20-minute drive of Cancun International Airport and provides a private beach and an outdoor pool. It also offers a 24-hour business centre, a kids club and valet parking. A variety of premium services are available for guests of The Grand at Moon Palace All Inclusive, like a car rental desk, a currency exchange and babysitting/child services. Guests can enjoy the recreational activities on offer, such as bicycle rental and a playground. The resort has 1316 well-appointed rooms that are accompanied by a variety of essential facilities to ensure guests have an enjoyable stay. Hot drinks can be made with coffee and tea supplies. The resort's in-house eatery is an ideal option for guests wishing to dine in.


The Grand at Moon Palace Cancun photos


The Grand at Moon Palace Cancun room price & deals

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Deluxe Rooms - Harbor view
Prestigia

$581/night

$581 totalPrestigia
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Standard Rooms - Harbor view
FINDHOTEL

$591/night

$591 totalFINDHOTEL
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Superior Rooms - River view
Snaptravel

$932/night

$932 totalSnaptravel
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Luxury Rooms - Park view
FINDHOTEL

$677/night

$677 totalFINDHOTEL
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Double Rooms - City view
Snaptravel

$580/night

$580 totalSnaptravel
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Other Rooms - Courtyard view
Agoda.com

$571/night

$571 totalAgoda.com
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Resort Amenities & Facilities

  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Water slide
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental
  • Board games/puzzles
  • Fishing
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Horse riding
  • Mini-golf
  • Bowling
  • Table tennis
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Night club

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Cleaning products

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Car rental
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Family friendly

  • Kids toys
  • Babysitting or child care
  • Books, DVDs, music for children
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Complimentary breakfast
  • Playground
  • Swimming pool toys
  • Children's television networks

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Conditioner

Pool and spa

  • Heated pool
  • Spa
  • Outdoor pool
  • Pool with a view
  • Spa and wellness center
  • Rooftop pool
  • Massage
  • Pool bar
  • Sauna
  • Water slide

General

  • Family rooms
  • Garden view
  • Lockers
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Solarium
  • Bridal suite
  • Telephone

Dining

  • Breakfast included
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Kitchen

  • Wine glasses
  • Kitchen
  • Kitchenette
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV
  • Smartphone dock

Accessibility and suitability

  • No smoking
  • Pets not allowed
  • Designated smoking area
  • Increased accessibility
  • Elevator

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels

Laundry

  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board

Workspace

  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Bedroom

  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Fitness

  • Fitness center
  • Tennis

Places of interest near The Grand at Moon Palace Cancun

Attractions in Cancún, Mexico curated by momondo

The Grand at Moon Palace Cancun location: Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo

Sightseeing

Playa Delfines5.9 mi
Playa Langosta11.2 mi
Plaza Caracol11.5 mi

Restaurants and Cafés

Cusco0.5 mi
Le Chateau0.5 mi
JC Steakhouse0.5 mi
Cielito Lindo0.5 mi

The Grand at Moon Palace Cancun Reviews

8.1
GreatBased on 28 verified guest reviews
8.2Families
8.7Couples
6.6Solo
7.5Friends

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The Grand at Moon Palace Cancun room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • The drive from Cancún to The Grand at Moon Palace Cancun will take you about 13min depending on traffic, with a distance of 4.5 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • The Grand at Moon Palace Cancun has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cancún to the hotel, but also around Cancún during your stay may be renting a car. Car rentals in Cancún are on average $7/day. Another more common option is to just take a taxi or rideshare service from the airport to The Grand at Moon Palace Cancun. The nearest airport to the hotel is Cancún.

  • Yes, The Grand at Moon Palace Cancun does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Cancún for those looking for something different. One of the easiest dining options for Cancún guests staying in The Grand at Moon Palace Cancun is to get room service, which is available to all hotel guests.

  • Yes, The Grand at Moon Palace Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • Getting to Cancún city center should be easy enough, as it is just 11.6 mi away from The Grand at Moon Palace Cancun. In Cancún city center you will find Plaza de Toros, along with many other popular sights and things to do.

  • For questions regarding the hotel or your stay at The Grand at Moon Palace Cancun, call +52 998 881 6000.

  • Yes, The Grand at Moon Palace Cancun has Wi-Fi available to hotel guests.

  • There is a hotel gym accessible to guests staying at The Grand at Moon Palace Cancun. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.


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