Rooms Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily. Amenities Make use of convenient amenities such as complimentary wireless Internet access, gift shops/newsstands, and tour/ticket assistance. Business}, Other Amenities The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Property Location With a stay at The Red Palm Suites and Restaurant in Butuan, you'll be within a 15-minute walk of Gaisano Mall and SM City Butuan. This hotel is 1.1 mi (1.7 km) from Robinsons Place Butuan and 1.1 mi (1.7 km) from St Joseph Cathedral. Dining Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 5:30 AM to 10 AM for a fee. Mandatory Charges You'll be asked to pay the following charges at the property: Cash deposit: PHP 500.0 per stay We have included all charges provided to us by the property. Optional Charges Fee for cooked-to-order breakfast: approximately PHP 160–210 per person Airport shuttle fee: PHP 500.00 per person (roundtrip) Rollaway bed fee: PHP 650.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 1:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 5 AM - 10 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions No cribs (infant beds) available No elevators Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Cashless transactions are available Masks are compulsory at the property Food service has been amended for enhanced safety