Ace car rentals at Guadalajara Miguel Hidal Airport
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Ace car rentals near Guadalajara Miguel Hidal Airport
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Ace reviews
5.3
Based on 9 verified guest reviews
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My flight was delayed several hours due to weather. Ace cancelled my reservation and refused to honor the price I reserved. Manager was rude. They charged me almost twice as much. Also the van I rented had some electrical issues. When I turned it in and informed them, they brushed me off and said it must have been something I did. Never using Ace again.
Nothing 😞
Awful customer service. Would take me an essay to explain the horrible, unfair experience
Friendly staff, but very vague. We were up-sold, to a jeep after a long flight, hot and exhausted. We felt deceived by pricing. Upfront clear details would have been appreciated. Also, the contract stated a full tank of gas, which was less than 1/2 full. We had to keep running back into office to point out dings and gas situation. We did have them fill it up. My advice, document (pictures or film) the car, don't be too tired or hurried to make sure everything works and gas is full. Tourists are prey.
Nice people. Nice product. Good service. Great price. Only inconvenience was off airport site. I had time so didn't mind waiting for the shuttle for pick up and drop off but adds at least 30 mins to your trip each way.
FAQs about renting a car from Ace at Guadalajara Miguel Hidal Airport
Where can I find Ace car rentals at Guadalajara Miguel Hidal airport?
If you're flying into Guadalajara Miguel Hidal airport, the closest Ace car rental location to you is Av. Hangares # 13, and they can be reached on +52 33 4170 8243.
Does Ace offer shuttle or airport pick-up services from Guadalajara Miguel Hidal airport (GDL)?
Yes, Ace offers shuttle services from Guadalajara Miguel Hidal airport (GDL).