BMW car rentals in St. Petersburg

It was such a pleasure walking into the Rent-A-Car company, and immediately accosted with a beautiful smile and offer of coffee or drinks. What a pleasant experience.!! Everyone was delightful. It's the little things that make people want to return to a business offering a service. I will definitely talk about my experience at six with all my friends and I will definitely rent from them again.

Very friendly and helpful staff, no wait or hassle. Did not try to push me to buy insurance or any other extras.

I have rented from Sixt in the US before and had a good opinion of them. The price was good and the drop off instructions were handy and acurate. This is the first time I've rented from them in Europe and there were a few things that tarnished their corporate image of them. First, they didn't have my desired car. I was upgraded to a compact SUV because compact car that I booked was unavailable -- a small car for the small streets of Spanish towns would have been better and I don't like higher rides. It was also hard to find the car in Seville lot and nobody from Sixt was around to help. I also felt pressured by the agent in Seville to get additional insurance that I didn't need. The drop off location in Grenada is in an underground parking lot that wasn't well lit.

Dirty car, there were still some dog hair inside and it smelled pretty bad

The size car I reserved was not available and I was given a smaller car with no price reduction. The radio didn't work and there was no window washer fluid. Not what I expect from Hertz.

Drop-off should be quicker and usually is, but there were 7 people in line and I had to wait 20 minutes just to hand him my keys. Needs to improve.

The car was given to me dirty, with only 3/4 gas in the tank and as soon as I started driving it, the change engine oil soon indicator came on. I also didn't sign anything and wasn't asked if wanted sunpass or any additional insurances.

Difficult to get through to local place by phone. Damian is great!

I was there on time they don’t have any vehicle to give me told me to pickup vehicle from Tampa airport but in the airport they not accepted my reservation. It was a bad experience and I had to reserve another car at airport and they charged more than previous reservation. It was a bad experience. Hopefully I get my $22 payed upfront at the reservation from KAYAK. Thanks,

I was not given the car that I reserved. Instead the attendant switched me to a car that he told me was just dropped off from the East coast of FL where there was an apparent gas shortage. He told me that there was a quarter tank left and that I could return it with the same amount of gas. I got in the car and there was less than 30 miles to empty. The mileage and gas on the paperwork was incorrect, and they were too lazy to go get gas in the car, so they pawned it off on me instead of giving me the rental I reserved. I also wasn't told that the business closes early on Saturday. We told them that we planned to return it by 4pm. They put 2pm on our paperwork and they were already closed by the time we got there. There was no drop box for the keys. We ended up being charged until 9am the next morning instead of giving us the option of getting the car back to them in time on Saturday. I will not be using this company again. The entire process was poorly handled.

Even though I called to confirm reservation before getting dropped off at the location, there was no vehicle available for me

Gggh

Flexibility allowing return to airport. Price could have been lower compared to other companies