Lexus car rentals in Savannah

I had to wait over an hour for the only person working the rental desk at the hotel to show up. I kept calling and he said 10 more minutes and I will be there.

They took forever!!!! I have never booked with them because of the line I see everytime I get into LA but I just happened to land at 1am and thought it wouldn't be busy but we had to wait 2 hours for a car... ridiculous.

Reserved a certain vehicle and when I went there they didn't have any available and had to cancel my reservation.

Airport location....They need more vehicles at this airport. Waited almost 2 hrs for a car.

Unhonoured reservation. Extremely rude personnel. Long waiting (3 hrs).

Car was not cleaned when I got in ... food in the back seat. Also gas tank was only 3/4 full even when the contract said it was Full. Didn't notice until I was 10 miles from airport. When I returned the car to tell the customer representative at the counter, I was told that since I didn't mention this issue when I picked it up, they could not do anything. Obviously, last time I will rent from Dollar .....

Friendly staff and very efficient.

I prepaid for a large SUV months in advance. When I arrived at the Hertz counter, I was told I would need to wait an hour for my car because they didn’t have enough in the garage. After an hour, I was offered a Dodge Ram pickup truck, which didn’t work for me because I had 2 babies in car seats. Then, I was finally offered a Dodge Durango (about an hour and a half into waiting). After I signed the contract and went thru the paper work, the employee was about to hand me my keys when another customer walked up to the counter and said his rental car was too small. The employee then gave that customer my Durango which I had spent the last 10 minutes signing a contract for. Hertz gave me the smaller car which barely fit 2 car seats. By this time, I was nearly 2 hours into waiting and just wanted a car to get out of the airport so I took it. On top of that, hertz charged me and extra $2 (two!!) for the smaller car. When I got to the garage, I was surprised to find dozens of Hertz cars sitting in the lot. Since I waited two hours for my car “because they didn’t have any on hand”, it was very frustrating to see. Upon returning the car, all signs said to return the keys to the Hertz desk (all other rental car companies had employees in the garage to help check the car back in). There were no Hertz employees around the desk area. Only company to not have anyone working. Overall, it was the worst car rental experience I have ever had. I will never be using Hertz again.

Car was not available when requested, and I was told there was no 7 passenger SUV available, but then was told there was a large van available, but we had to wait for an hour before it could be brought up from a distant lot. Difficult with two small, tired grandchildren after a long day of travel.

The car was in poor condition. Front tires were overdue to be replaced. Rear wheel bearing noise. Interior panels not clean. Windshield still had bugs from last user. The car rattled At 53k this car rode like a rebuilt wreck. Pickup was poor. No choice on another auto despite being prepaid. Drop off was only good experience and that was excellent.

They failed to inform me of important pickup details that resulted in me incurring additional fees upon drop off. The man was less than friendly and barely coherent

The car that they gave me needed brake pads replacement and I exchanged for another one that had a bunch of lights on the dash, they should inspect cars better.

Service was very slow

Car I requested not available, other vehicle had significant side panel damage on pick up. Attempted to reach agent for days without success. Never received receipt for returned vehicle. Sketchy.

The car was not ready when we got to the desk at our reserved time. We had to wait 40 minutes.