Chrysler car rentals in Phoenix

Good experience, everything was handled efficiently and on time The shuttle was ready to pick up to and from airport. The car we got was very basic so at times it struggled to drive uphill but we made it.

The overall was experience was terrible. The price quoted for the rental was correct. They quoted me $16.88/ per day for insurance but charged me more than $70.00/ day. The contract is all in Spanish, so it is hard to determine what the charge is. I found out when I check my card statement. I immediately went to the office in Merida to resolve it but was told they (1) did not understand English well enough, and (2) they could not do anything about it. The car was high milage, the sides and rear of the car were scratched, the interior seating was badly stained and dirty. they said they had no better vehicle available. I will not do business with Payless ever again. I also question the value of using Kayak in the future. Note, I insure to two late model vehicles for about the same amount over 6 month period then they charged for 15 days. This should be a crime.

The price is very good but it takes a long time to deliver the car

I liked the value and no stress experience

Long wait time to check car out. Otherwise, good service

Auckland airport is in renovation and you have to walk from car return area to terminal about 1/4 mile. My wife has bad ankle so not ideal return experience.

Easy access nice sales associate

Pick up wasn’t very smooth, had to wait longer than expected.

The car booked wasn’t available they didn’t upgrade my can or give me any car Instead . the Agent’s were helpless, careless and so ignorant with me .

Everything was great

👍

They gave me the wrong car said it was a 4 by4 and over charged and I had to argue and prove from Jeep dealer it wasnt to get a charge.

There was no line, I made a change to my reservation at the desk with no problem at all. The attendant was kind, knowledgeable and helpful! I would definitely use Alamo again and suggest to others to do so.

Service was efficient and helpful.

It was easy to book on-line. Pick up in Phoenix was very easy and staff was pleasant and cooperative. When they didn't have my car in the lot, they immediately upgraded me to an SUV with no questions or added expense. Drop off was a breeze.

The staff... the car... evrything was great

Enterprise reps Lindsay and Shelly were very helpful with my experience

I put my son on my rental as a driver. We asked two ladies at Hwy 111 (Palm Desert/Palm Springs) if there was a charge and was told no. When I returned the car, the Phoenix store had added a fee of $120. The charge was rescinded after some unpleasant discussion. I will look at Enterprise with more scrutiny and less favorable as I go forward.

Car was a little smelly. Airport drop off was aweful. Not Sixt fault

Best customer service I’ve experienced in travel from PHX rental location. Great car, accommodating staff, fair price.

Customer service at rental check- in and cehicke handover was the best I ever received from any car rental company. Great staff in Phoenix Sky Harbor. Also I was upgraded to a nicer car with no extra charge. Very satisfied!!!

fast and good service

They were very friendly at the checkout counter at AVIS.

The roadside assistance was horrid. The Tesla broke down with an unknown error code and when I can them the exact address where we were at the Grand Canyon West, the dispatched not 1 but 2 tow drivers that were over 2hrs away. Then we were told that there were no Ubers rides available. We were literally left in the AZ desert, 2 hrs away from “home” and there was “nothing” that could be done! Horrible service and the Tesla wasn’t picked up until 8am the next morning. The replacement car took almost another 18 hours to be delivered. They wanted me to pick it up! Was I supposed to walk? Worst customer service in the country.