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Philadelphia car rental directory

All major car rental suppliers in Philadelphia offering deals on Mini models

Budget

5.9

Fair

102 reviews•8 locations

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Overview

Recent reviews

4.0

Mediocre|Sep 2023

Vehicle had not been cleaned after the previous rental. They ran out of cars and gave me an uncomfortable to ride in truck. I returned the vehicle with a full tank (also noted on the return invoice) and they still charged me a $17.99 refueling charge. I called customer service and asked for a refund of the refueling charge which they promptly credited to my account. The customer service representative volunteered that their system is set up to automatically add this fee for rentals driven less than 75 miles. That’s not in the rental agreement. Lower price than competitors, but annoying experience.

4.0

Mediocre|Sep 2023

The rental office turned away multiple people with reservations because they had no cars! We got lucky and got the 1 car that was delivered. Poor communications: I asked to modify the reservation for a later return but they didn’t and charged me a late fee on top of extra hours. Never emailed or gave me a receipt. But the car we got was in fine condition, no problems.

2.0

Poor|Aug 2023

I didn't get the vehicle because they told me the won't accept the insurance I got from you on the vehicle. I want my money for the insurance back!

2.0

Poor|Jun 2023

Horrible. Took well over an hour to obtain the rental when we arrived at the airport - they had one person at the desk and well over 20 customers waiting in line. A very frustrating experience.

2.0

Poor|Jun 2023

Car was filthy , Price charged different than quoted

2.0

Poor|May 2023

Was over charged by $219 after drop off. Was on time and filled up. Disputing extra charges. Car was nice and clean.

1 out of 34

Payless

5.7

Fair

125 reviews•2 locations

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Overview

Recent reviews

4.0

Mediocre|Aug 2024

Price was good, offsite pickup and dropoff was a pain. Shuttle at pickup took way too long. Driver missed our drop off at terminal on return because he was talking and not paying attention. Will likely not use Payless again

2.0

Poor|Nov 2023

Waited 30 mInutes for shuttle. They had one

2.0

Poor|Sep 2023

The shuttle driver overslept so I was not able to pickup the car. I had to get another rental at the last minute.

2.0

Poor|Sep 2023

I didn't like the fact that you guys take people money for booking rentals car off their cards an leave the people stuck when the car rental place doesn't take a certain credit card an you guys get paid for a service that was never fulfilled because I didn't get a car an I would like my refund I did receive any service I guess long as you people get payed it's OK .you should let the people know that they will need a major credit card when picking up a car unsatisfied customer

10.0

Wonderful|Aug 2023

The rental could not have been better. However, at this point, I’m not sure if they are charging me for the use of the battery on the electric car. I thought I was going to save money because I did not have to pay for gas. I was not informed in advance of any charge for the electric car as far as use of the batteries concerns. I’m still waiting to see the results on my credit card charge.

6.0

Okay|Jul 2023

It was ok.

1 out of 42

Dollar

4.9

Mediocre

101 reviews•6 locations

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Overview

Recent reviews

2.0

Poor|Feb 2025

Nothing

6.0

Okay|Dec 2024

The cost of a 2 week rental of a midsize suv was good. The Hertz/Dollar satellite office is not visible from the street. Also, the time it took for someone to be available begin the process of the rental, was longer than expected(10 mins). Maybe they were at lunch.

2.0

Poor|Jul 2023

My paid reservation was set for 12 noon stood in line for three hours yes, three hours no exaggeration until I finally received. My frontal family had to sit in a hot airport for three hours. Totally irresponsible on the car rental company.

2.0

Poor|Jul 2023

There was no experience. Your site allowed us to book a rental car as an alternative mode of transportation home so we stopped looking for other rental cars. When we got to the Dollar counter we found out they weren’t honoring any of the reservations made that day nor would they allow us to leave the state with their cars with our confirmed one way reservations with kayak. I’ll never use kayak again.

2.0

Poor|Jun 2023

I had to wait 2 hours in line to pick up my vehicle. The staff seemed like they were doing the best they could, but it was pretty ridiculous considering I had just gotten off a long flight, then had a 4 hour drive ahead of me. I'm not sure I'd rent from them again unless it was a last resort. The process seemed really inefficient.

6.0

Okay|Jun 2023

I believe front desk agent took advantage of the fact that booking said wild card for the car and assigned EV just to charge upgrade fee in order to get a gasoline vehicle.

1 out of 34

Hertz

4.8

Mediocre

244 reviews•20 locations

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Overview

Recent reviews

2.0

Poor|Sep 2023

The service,they treat me with no respect,not human

2.0

Poor|Aug 2023

Absolutely awful. Reservation wasn't able to be moved from downtown Philadelphia to the airport location. The downtown location closed at 4 but our flight was delayed so we were unable to get there on time. Guy at the desk at the airport hertz straight up told us he can't help us. Didn't attempt anything. Ended up paying TWENTY NINE HUNDRED DOLLARS for a reservation I made that was supposed to be $900. Dumpster fire of a situation and won't be using kayak for this ever again. Nor Hertz for that matter. Get bent.

2.0

Poor|Aug 2023

I got to the pick up location and was told that they didn't have any cars. There was no email or call letting me know in advance that my rental couldn't be provided. The woman at the counter told me that the "insurance company" came and took all the cars, whatever that means, so I had to rent a car from another company.

6.0

Okay|Aug 2023

Car trunk was dirty. Gas tank only three quarters full and not indicated

2.0

Poor|Aug 2023

My experience was horrible because my car shut off and wouldn’t start. It had to get towed back to hertz.

2.0

Poor|Jul 2023

Did not have the vehicle that I reserved. After an extended wait for the proper vehicle, the charging port on the Tesla model 3 was faulty and could not be charged. I was able to drive the vehicle from Philadelphia to my destination the first day and then could not use it again. After spending 3 days on the phone with Hertz, they decided to tow the vehicle at 2am and woke up and entire house of people and children. I was supposed to receive my refund 24 hours after the vehicle was towed. 2 days later and I have not received my refund. Completely awful.

1 out of 82

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Alamo

7.3

Good

39 reviews•2 locations

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Overview

Recent reviews

10.0

Wonderful|Jul 2023

Pick up service was the best I’ve ever had. We’ve never used Alamo before. We will now always use Alamo

10.0

Wonderful|Sep 2022

they were quick to get me in and out of the facility and on my way

2.0

Poor|Jul 2022

I booked rental online they refused to take my debit card I was stuck with no rental car my entire it was just awful the workers wasn't nice at all or helpful at all to resolve the issue

8.0

Very good|Apr 2022

Clean car that was comfortable to drive. Check in and check out were smooth. No complaints. Would rent again.

4.0

Mediocre|Apr 2022

The car had old windshield wipers that were falling apart. The air pressue light came on and when I filled up the tires I noticed that all of them had different PSIs.

2.0

Poor|Apr 2022

I didn’t get the car and they said they’ll cancel the booking and I get refund which never happened. Hate kayak and Alamo

1 out of 13

Sixt

6.0

Okay

86 reviews•2 locations

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Overview

Recent reviews

8.0

Very good|Sep 2023

The car was much bigger than expected but the price was good Due to road construction at the airport it took almost an hour to access the drop off point. That was not Sixt fault but not having a good work around for that problem caused delays in getting to terminal Overall, happy with our choice but like everything there's room for improvement Down side-we left our handicap parking placard in the car. That will be missed.

10.0

Wonderful|Aug 2023

The Richard was very professional and efficient and most of all pleasant. Highest ratings for all.

4.0

Mediocre|Aug 2023

Poor. The car had many alerts after pickup. Low tire pressure. Out of wiper fluid. Wait to pick up was approximately 45mins. Will never use this company in the future.

6.0

Okay|Jul 2023

Picking up was not a welcoming experience. Conveniently the BMW X1 was not available, downgraded to a GMC. The attendant had no personality, and tried to only offer me the unlimited toll package, but I notice the basic and she couldn’t explain it. Other than that, when the car was clean, the drop off experience was great, no issues, lady was helpful and nice.

10.0

Wonderful|Jun 2023

Customer service was great!

2.0

Poor|May 2023

Awful experience

1 out of 29

Avis

5.6

Fair

65 reviews•8 locations

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Overview

Recent reviews

4.0

Mediocre|Aug 2023

There was nobody at my airport drop off just signed reminding customers to leave the keys in the car! I am still wondering if my drop off is confirmed. It has been over 24 hours since I dropped off the rental car and my credit card has a pending charge that is double my original booking price. If Orlando airport kiosk doesn’t staff anybody at the airport, maybe they shouldn’t advertise a 24 hour facility to help lessen confusions like the one I am wondering right now

4.0

Mediocre|Aug 2023

The car was not what we booked for.

4.0

Mediocre|Jul 2023

Waited too long for shuttle to Avis Extra long wait to get to customer desk & for car to be brought to front

10.0

Wonderful|May 2023

Easy pickup and delivery. Asked to take pictures of car beforehand. See how that works out.

8.0

Very good|Mar 2023

I would like a better price!

2.0

Poor|Feb 2023

car was 5 years old and I paid a lot for an upper end car. Very disappointed.

1 out of 22

Thrifty

4.4

Mediocre

79 reviews•4 locations

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Overview

Recent reviews

2.0

Poor|Sep 2023

The service was horrible, I had issues with my method of payments and I almost lost my car rentals reservation… very frustrating and unprofessional

2.0

Poor|May 2023

This was the worst rental car experience I've ever had.2.5 hours at the agency to pick up a car that I preordered online. Building was not air conditioned, no process followed, 2 agents with over 20 people in line, no one to bring cars or demonstrate basic use, cars just left running in the lot, no one to answer questions, wrong car was given. Never use thrifty at Philadelphia airport again!

2.0

Poor|May 2023

The online booking process was horrible. The onsite agency was short staffed, rude and took 2+ hours to release a pre booked car. The site had no air conditioning and I was 30th inline on arrival. There was no one to demonstrate the car electronics and contols including GPS, radio, windshield wipers and flashers. No one told me my rental car was ready, it was left running in the parking lot for 30 minutes while I stood outside waiting for it to arrive.

2.0

Poor|Apr 2023

Never again - is the only rental company that does require you.to see 2 ID incl passport, does a soft credit check, wanted to see my incoming and departing flight Information and so on Words then the immigration authorities just to grt a car - thanks bit others like Budget are much easier and customer friendly

2.0

Poor|Apr 2023

We waited in line 2 hours to get to an agent. Then waited another 20 minutes to get the car. I paid for it in advance, but there was no honoring the reservations we have first. I’ve never seen anything like this- truly unreal.

2.0

Poor|Mar 2023

After confirming the rental/putting through the payment, the price was "adjusted" to add $40. When I got to pick up the car, it turns out the cost had actually doubled from $200 to $400ish, with an additional $200 charge that would be refunded. So I had to hand over 3x as much money as they said I would. Obviously, I didn't have a choice. Felt like highway robbery. Disgusting.

1 out of 27

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Yes, Mini car rental deals in Philadelphia with unlimited mileage can be found on momondo.

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