Tesla car rentals in Orlando

Contract start 100, returning the car charge 450. For 1 day is doesn’t make sense

Instruction how to start the Tesla

Kayak was great. The process was easy and I was happy with the price. When my plans changed and I was going to get into town late I called budget to let them know I would be arriving after my selected location had closed and asked if there was another budget location in my area. The woman quickly told me no. I asked again in a way that made it clear I was asking not just about the town I had originally selected but any surrounding town and the answer was the same. I got online and secured a rental car from the airport just a few miles away. The rental was through budget. Kayak was great but the service I received from budget when I called was pathetic.

It’s not at the airport which wasn’t clear when I booked it. Trying to get there with too young kids was difficult

Pick up process too long. Car verification needs to be more straightforward. Basic insurance far way too expensive.

Price didn’t match

Loved how easy it was from check in to check out. I’m so glad I went with Alamo!

Pricey but convenient and simple

No issues with the customer service but I drove off with a vehicle that needed attention. I had a nail in my tire which I have reason to suspect was an issue before I received the vehicle. Also, the battery was on its final leg as it died on me right before I was scheduled for my flight. I almost missed my flight! Again, staff was friendly and eager to resolve my issue. Due to the time constraints I had to resolve all issues on my own causing a high degree of stress.

Pickup took two hours - not enough staff for volume of renters. Poor signage to get to cars. Drop off - no one to accept car. Not sure what to do. Leave key and walk away? Later a bill arrived by email charging us for filling the gas tank. A scam? We had just filled the gas tank before drop off. Called to complain. At this point not resolved yet. Avis gets a poor review this time.

Great experience at Avis Orlando - originally booked with a discount provider - but upon arrival discovered a ridiculous queue - and realized you get what you pay for.

Worst car retrial experience I’ve ever had. Avis couldn’t have made it worse if they actively tried.

Specifically chose this car because I was arriving late. Was told that wasn't a problem and a shuttle would pick us up and take us to the facility. Found the website to call for the shuttle and it said closed. Supposedly my credit card would be charged upon pickup. I will be checking my card to see that no charges were made. Ended up getting a car from National at the airport. Your site should show people if they are picking up at the airport or offsite. And, if it is offsite, they should be open 24 hours a day.

Had a problem with car fob and couldn’t start car. Took a long time on hold to get agent but they exchanged the car.

The car smelled horrible. In addition, The automated toll service is too expensive.

Great people and courteous they were fast

Shuttle bus did not have sufficient capacity, left people stranded. Check in process was lengthy (2hrs from arrival). Weird processing on verification of insurance- non standard from rest of car rental industry. Car was not clean on inside. Multiple times required photos of Personable identifiable information (non standard). Employees did not have a valid explanation for their process. Return took too long as well. Did not instill trust in the process.

NextCar is a complete scam. First, the terms under which we rented through Kayak changed when we arrived: we could not leave the state of FL, had only limited miles, and had to present proof of insurance that was required to be a carrier on their "list". Next, they were *requiring* that we pay for additional insurance from them -- for hundreds of dollars - unless we could show proof of insurance. So, I pulled up our full auto policy on my device and then they changed the story and said that, because our carrier was not on their "approved list", we would still need to buy their insurance. We indicated it was fine and that we would simply dispute the extra "insurance" charge after the fact with our credit card company. They then flat out refused to rent the car to us at all because we said we were planning to dispute the portion of charges not originally agreed to when booking through Kayak. The representative behind the counter was outwardly rude (was mocking me when I began to record so our cancellation, forced by them, didn't come back on us afterwards) and clearly had requirements/quotas/commission with her employer because you could tell this had happened there before and she was fully prepared for an adversarial encounter from second one. At the same time this was happening to us, there was a gentleman to my left with the EXACT SAME issue. Shortly after walking out to go back to the airport to go to a reputable car rental company, another group walked out behind us stating the EXACT SAME thing again! As we shared our stories together with these other groups while waiting to get back to the airport to find another rental, they kept watching all of us from inside as well as a man outside a second entrance with a laptop... just odd and creepy and none of us felt comfortable there at all. Nonestly, this exact thing likely happens dozens of times a week at this place and they are purposefully preying on customers who have been shuttled out to their building that is 15 mins from the airport and have no place else to go, no means to rent another car, no availability of another car, English is not their first language, or they are tired from travelling and will sign and agree to anything. On their best day, this "business" is unscrupulous... but, in reality, it is an actual, real-life, out-in-the-open scam. We have rented cars from various rental companies - some brand name, some very small - all over the world and have NEVER encountered what happened there. It is my strongest recommendation that Kayak never list their company or vehicles ever again... if you do, I am telling you that you are supporting a near-criminal (classic bait and switch) company.

The travel service we used had a pickup that was half an hour from the airport, so we popped into the Enterprise office at the airport and the two VERY NICE people in the office made it happen - we were able to pick up and drop off at the airport and not have to uber from place to place. What a relief!!! Thank you ENTERPRISE!!!!

No complaints at all I was very happy

In my experience, Enterprise's service-oriented business culture is so much better than any place else I've used. The Union Park Orlando branch was great.

Great customer service

i was shocked that Sixt allege that they found a small mall scratches in the rear of the car which I never noticed and the inspector did not notice when I returned the car. I categorially state the we did not incur a damage to the car and the inspector when we returned the car did not notice any scratches either. We conversed with the inspector when we returned the car, an Altima.. She did not notice any scratches. We told her we had wanted to extend the lease for three weeks but we were not allowed by sixt, We then took up to 2 hours to rent another car, a Camry, which we did. No one told us we had scratched the car, 2 scratches, 5 to 1o 10 cm. Now they are asking that I comit fraud and say that we scratched the car. I will not do so.

Only issue is no way to contact them by phone and actually talk to someone. My flight was delayed and I wanted to let them know, but had no way of speaking with them. They still took excellent care of me even though I was a few hours late.