Ford car rentals in Nashville

Budget Miami Airport refused to rent us the car due to us using debit card instead of credit card. And they have failed to process a refund, as we had paid upfront.

Poor customer service. Lady was rude

Staff were excellent and very patient. There was a longer que than expected but the staff were professional and worked through it within 30minutes. Overall easy pickup, signing of docs and drop off. 10/10

Still waiting for removal of deposit charged although full payment made when booked on line

Great that they have electric cars.

Not available the car i want to rent…

Good Just was not happy being charged 42 dollars for 4 gallons of gas

There was no cars

The suv I rented was very dirty on the inside!

Excellent service, free upgrade of vehicle and good quality of car provided

Smooth as butter

The drop off was excellent. thanks for the help.

Great job!

Great customer service!

They have crazy policies in place about payment that made this extremely difficult also, they were rude.

Spent a lot of time at the counter as they only had one person working the counter and several people in line.

On a holiday weekend there was ONE person working the counter for Dollar, Thrifty and Hertz. There were over 60 people in line and we stood there for over an hour. That’s absolutely ridiculous. I would have gladly paid more money to a different company that was able to get people in and out in under 10 minutes. Won’t use them again!

NEVER rent from Dollar, the orphan child of Hertz. Expect 0 customer service and runaround’s that will waste your time. WHAT YOU SEE IS NOT WHAT YOU WILL PAY. A quoted $350 one way from BNA to RDU went horribly wrong upon return. An older Kia Minivan ended up running me $850 for a 36 hour rental because I returned 4 hours late, despite calling Dollar (waiting 1 hour on hold), and being told the extra charges would amount to $31.50. Agent upon return said if I had a dispute to go to the Hertz counter, Hertz employee just checked my rental out on the computer and handed me the bill, not at all willing or able to hear that there was a discrepancy between being quoted $31.50 extra vs the nearly $400 extra I have paid. As someone loyal to National, I’m not making this same mistake again and advise everyone to avoid Dollar- possibly even Hertz too unless you’re a premium member.

Horrible. Only one person working a line of 50 people at BNA for a pick up. Ended up canceling and going with Budget.

Car had been smoked in and made everyone nauseous

The car was great, picking it up took me standing in line for an hour.

Customer service was above and beyond

They didn’t have any vehicles even though they were listed as available. They told me they would have one in about 30 minutes. 3 hours later I got a text notifying me I did not have the rental car I reserved.

Friendly staff in Nashville they upgraded our car because that’s all that was available. We came to pick up later than scheduled by Uber and it was a good thing because there would have been no cars available at that time. We waited approx 30 plus minutes for ours but once we had it all was well.