Ford car rentals in Myrtle Beach

I had to wait over an hour for the only person working the rental desk at the hotel to show up. I kept calling and he said 10 more minutes and I will be there.

They took forever!!!! I have never booked with them because of the line I see everytime I get into LA but I just happened to land at 1am and thought it wouldn't be busy but we had to wait 2 hours for a car... ridiculous.

Reserved a certain vehicle and when I went there they didn't have any available and had to cancel my reservation.

Price was good. Pickup and dropoff pleasant and easy. Car was defective---loud noise from either the engine or the tires. We were afraid to drive at highway speeds.

No one was at location at pick up. Found out next day there was an incident and everyone left, no notification, sign, etc. left at location stating to return the next day. Had to spend more money for Uber back and forth next day to pick up car. No one at Alamo customer service was aware of any reason there was no one at location. By the time i spend making phone calls to find out why they were closed, what could be done, trying to rent another vehicle from the 2 other rental locations that remained open, wrong size Uber showing up it was past 1am in the evening. Myself my daughter and 2 small children were left alone in dark. Awful experience!!! Poor communication, no one at customer service called back as they stated they would to let us know the next day if the location reopened so we could pick up our rental. Poor customer service!!!

Helpful, patient customer service and lot attendants,

The picture that showed a suv was the one I picked but when I got there I was given a Toyota Camry and I said to the agent I thought I was renting a suv and she said you asked for a midsize car. It was very uncomfortable getting in and out of that car with my bad knees.

Customer request a certain car it should be given. I request for SUV and I got me a Wrangler Jeep. I'm not a tall woman it was so hard to get in and out. That's only my bad experience. Thanks

The company would not allow for a return in my home state. And I couldn’t cancel without receiving an error message.

Everything went smoothly

Very friendly and accommodating!

Oh my gosh I loved the car we rented! The only thing I would change is there were 2 slots with the same number and we didn’t know. So we got to the first one. We had a team member come over and inspect a few spots on the car so we wouldn’t be charged for them. After getting my 93 year old grandmother and all our luggage loaded, we couldn’t figure out why the car refused to start. We checked with another team member to be told we were in the wrong one and ours was across the road in the second spot. The team member said not to worry and he went and switched everything to the van we were in and got us the right keys for that vehicle. He saved the day! The car was perfect and we will definitely use you again for our trip next year!

overall a dirty car, poor customer service and very expensive!

Frustrating, aggravating, inconvenience and horrible overall

Super long lines at counter with only 2 people to assist you. The girl that assisted me was extremely rude. Car was not cleaned with trash in the trunk.

Great experience renting a car in Myrtle Beach.

The car was extremely small! And we dropped at airport on 9/23 and my card is still being charged the daily fee as if we still have it! Definitely a breakdown of communication, very disappointed in this experience!

The pickup and drop off were both equally fast, friendly and easy. Probably the best car rental experience I’ve had.