Toyota car rentals in Marrakech

Good

Not all the expenses were clear. They took a picture with a cellphone of my credit card both ways in from and behind that makes my feel insecure. They didnt tell me about transit restrictions at the beginning, and they were unable of get a permission. The worse experience

Was not able to get a car

Customer service was very poor. They will try to sell you additional service form the get go and if you have questions about them, they will not answer them. They will only say, sign or not sign this is your decision. You do not feel comfortable as a client as their is a sense of getting ripped off.

I did not rent a car because I got sick and cancelled. But the Surprice person was very understanding, and he offered to change the date. Unfortunately our itinerary through Europe made that impossible. So I do recommend Surprice!

Place is a scam. Showed up an hour late for car rental, all small cars were taken so made us pay an additional 100euros to use a larger car and charged us for all upgrade insurance options in order to use it. Buyer beware if you don’t have an international drivers license they will overcharge you to compensate for this.

Great service & value for money, car could do with a polish and plastic protection as was quite faded and sun damaged. Would hire from them again

Car is equipped with an aftermarket media center and alarm. The system took a long time to boot up. The display was unusable in bright sunlight.

The rental company is not in the airport. It is off site and you have to call someone to come and pick you up. They also wanted to take $5000 deposit on the Credit Card. I showed them the rules on priceline saying that tge max is €2000 then they put a hold for that amount. The car was dirty and scratched in several places, with one hopcap missing. Also I reserved unlimited milage and they tried to tell me it is limited. Over all bad experience. I would not rent with them again.

There is no rental car at address provided. I lost my time and my money

I CANNOT RENT THE CAR FROM THE COMPANY I WILL NOT USE HERE AGAIN.

They are a scam, address does not exist and phone number is not answering

I've rented from Budget all over the world with no problem in the past and had pleasant experiences. This time around, i rented the car, and selected the insurance and additional driver for the 8 day rental online when making my booking, and chose the "pay on arrival" option. On arrival, the employee tells me with a great big smile that the price on my booking wasn't possible, and that it was going to be far more expensive. He also tells me the issue was that i "booked with Budget World and not Budget Morocco". He proceeds to quote me almost DOUBLE what my listed price was in my confirmed booking. He explains that the price for insurance and additional driver listed in my detailed confirmation was the price for only 1 day (even though it's an 8 day booking), and therefore that my rental was going from ~230 euros to nearly 450 euros. When i laughed and told him that wasn't happening, we proceeded to negotiate (why is it possible to negotiate on a supposedly confirmed booking / service?). We ended up dropping the additional driver option since that was going to cost over 70 euros more than expected, and he proceeded to pretend not to understand us when we said "ok, then NO additional driver" even though we were speaking the same language. He did this THREE TIMES! "Ok, so insurance and 2 drivers?" Finally he smiled after the third time and finished the scam by asking us to sign our receipt and hand us they keys to our crumb-filled, scuffed and dented Fiat 500.

Staff were nothing special, continuing to speak Arabic in front of my brother and I while looking our way and then switching to English when they needed a signature. Car rental itself was really good. We got the car we ordered and worked like a charm.