Tesla car rentals in Kissimmee

I had to wait over an hour for the only person working the rental desk at the hotel to show up. I kept calling and he said 10 more minutes and I will be there.

They took forever!!!! I have never booked with them because of the line I see everytime I get into LA but I just happened to land at 1am and thought it wouldn't be busy but we had to wait 2 hours for a car... ridiculous.

Reserved a certain vehicle and when I went there they didn't have any available and had to cancel my reservation.

Although we reached out during their normal business hours, we were never able to pick up the car, because we weren’t able to contact them to get the shuttle to the location. We finally got in contact with someone who told us she would call us back with an update on when to expect the shuttle, but she never called us back.

The car made an insane vibrating bass sound that people could hear from outside, it sounded like there was some black market subwoofer in there. I rented this car to attend my grandfathers FUNERAL. I’m in the procession sounding like I’m blasting bass filled music! I tried to call them to be like what on earth and they never answered. When I returned the vehicle and reported the noise to them they were like “oh yeah we know about that, this type of car is probably going to get recalled because they all make that noise.” Seems like something one would mention BEFORE. Also took like 45 minutes to get the car because they had one person at the desk and the people in front of us didn’t have a shred of the details they needed so there was just a line forming behind them. Also the car was overdue for an oil change by THREE THOUSAND miles and the car kept sending an alert about how the oil life was at 0%. When I told them this when dropping off the car they were just like “oh yeah we know”

They said pickup was at the airport. It is not. You have to walk 1/3 mile with your luggage to take a shuttle to their place which is 15 minutes away. I waited thirty minutes for the shuttle and finally gave up and rented from another company.

So many hidden fees that they don’t talk about online

Pick up and drop off was very easy and fast. The car was clean and the staff was very respectful and friendly. Overall I had a great experience and got my money's worth. I will definitely use them again 😁

I went to pick up my car, having reserved it but I was told they didn't have any car available. This was very frustrating as I had used Uber to get there and all they could have done is to call me in advance and let me know they didn't have any car available. I waited over an hour but nothing was available so I had to call Uber again to get to my appointment which I was already an hour and a half late.

Very nice people understands you and what you want car ready on time

Everything from pick up to to drop off was perfect. The only thing that would have been more convenient would have been a little discussion on toll fees or just knowing the value and convenience of getting a sun pass or at least a toll pass on my travel days.

They text me one hour before the scheduled pickup telling me that they don’t have the car.

The cars where super sharp and clean. Our bad experience was due to them not having an available vehicle for a reservation a had placed 2 weeks prior to the day I needed said car. Had to settle a refund and a new reservation over the phone and had to dispute the new charges that where added because they dropped the ball on my confirmed reservation. Had to drive 45min in the opposite direction of my travel route for pick up and drop off for the vehicle.