Toyota car rentals in Kingston

The overall was experience was terrible. The price quoted for the rental was correct. They quoted me $16.88/ per day for insurance but charged me more than $70.00/ day. The contract is all in Spanish, so it is hard to determine what the charge is. I found out when I check my card statement. I immediately went to the office in Merida to resolve it but was told they (1) did not understand English well enough, and (2) they could not do anything about it. The car was high milage, the sides and rear of the car were scratched, the interior seating was badly stained and dirty. they said they had no better vehicle available. I will not do business with Payless ever again. I also question the value of using Kayak in the future. Note, I insure to two late model vehicles for about the same amount over 6 month period then they charged for 15 days. This should be a crime.

The price is very good but it takes a long time to deliver the car

Kayak sold me an insurance policy that Payless said was worthless and would not honor it unless I made a $3000.00 us dollar deposit with them. I feel Kayak should have known this and not pushed their insurance. I also feel I should have been alerted to the price of insurance at Payless ($775.00)us.Eric

It was some distance from the airport, adding an extra hour to my trip. The person helping me was kind and polite. The downside was that while I was expecting the price to be around $200 it was actually around $350. The additional $300 security deposit, despite adding the insurance, was also not expected.

Hi, The service from the people there was amazing. Mr Manuel helped us a lot to find a solution for all the questions and troubles we had. His patience and willingness to understand our situation was unbelievable. Great people makes great companies. My only but... it was the cost of the insurance. It was mentioned when booked and it was more than what I expected. thanks a lot! Elsa and Saul

they charged an aditional $373us on a prepaid reservation, plus the $100us deposit which, a week later haven't been reibursed. they didn't have a vehicle according to the reserved class, they gave us a smaller one. would never rent again with them

We get there late due to flight cancellations it was snowing a lot in Nashville we were able to get a later flight to a different city but rep said it’s not there fault so they canceled my reservation and offered my a suv for 4 times more than what I booked it for I declined and he was like next “it’s not our problem” not a good look for carwhiz of FLL very sad

I should have been placed with a car rental agency for the same price at the airport. I was placed with an off airport car rental agency. CraWhiz did not answer when I needed a ride, I had to take a $27 Lyft ride just to get to the car rental agency. I had purchased Aliianz car rental insurance online and was told I wouldn't need to purchase any at the counter but CarWhiz didn't take Allianz and charged me $44 a day instead of Allianz at $42 total. They also stated to drive the vehicle on too roads they would charge $15 a day for a toll pas. This car rental agency is an absolute inconvenience and rip off. They also do not do digital inspections of their vehicles. My vehicle had two issues and I don't trust this company to not charge me for the damages that were already present due to how much extra it cost just to pick up the car.

I didn't end up renting from Carwiz. They're a complete fraud company looking to scam you and Rob you from your hardworking money. I wouldn't recommend them to anyone, unless you have millions yo throw away and simply don't care. Horrible customer service as well. 0 stars from me.