Jaguar car rentals in Hartford

Nothing

I liked the helpful staff

Worst experience ever. Called in the am to tell me they did not have a car but would have one later that day. I called two hours to verify they would have a car before close. They told me they were waiting on the truck to arrive with the SUV’s and were given permission to stay after close until all customers received their rental. Needless to say it’s been a week after my reservation and never received my rental. The company did not make any type of follow up call about my rental. I was forced to find another vehicle during my kids spring break. This reservation was made a month in advance AND they called me a couple days prior of the reservation to confirm. I will never rent from Budget again.

They found a suitable vehicle and gave me a discount.

The pick up attendant was the best part of the rental experience. She was quick and friendly and overall helpful. Sadly it went downhill after. The car was filthy and had obviously not been cleaned after the last person. There were glass water bottles rolling around the back seat, trash in the trunk and crumbs and stuff all over the rest of the car. The service light was on and the brakes made a loud noise for the 2 days I had it.

Christine, the manager at the Bradley International Airport Hertz Location was AMAZING. Were it not for her kindness, support, amazing customer service, I would not opt to return; as the result of her amazing 'care' I will be back. Give that woman a raise... truly a gem! Thank you for you kind words Christine! I hope you see his message... to customers out there with questions or issues, or ANTHING ELSE, ask for Christine , the manager at the Bradley Hertz location. Thank you, Suzanne from Hampton

They don’t even have cars available what I selected . Online it’s shows available but they called and says that car is not available then I called the other location to make sure if they have mini van available there costumer service confirmed me that this location have mini van available I asked her twice to make sure if they have mini van because last location didn’t have it even it was shown available online but she confirmed it’s available but same thing happen when I was close to there location I received call from that location that they don’t have mini van available I don’t y they can’t keep there system updated it’s was so frustrating

After booking online and receiving a confirmation number I was told the morning of the rental that they didn’t have a car for me. That’s the second time they have done that . I will NEVER use Enterprise again!!!

We got a great deal on the rental at an enterprise on “airport road”. Unfortunately, that was NOT the enterprise actually AT the airport. So my wife, my fifteen-month-old, our copious luggage and our carseat were all stranded, the place we had our reservation at had just closed, and we were told we’d have to take an Uber to our hotel, then another Uber the next day to pick up the car from the proper location. Embarrassed, we accepted the expensive mistake, and started looking into getting an Uber that could fit all our bags (probably a minivan? Probably a hundred-dollar ride?) But just as we were reeling from TGAT sticker shock, lo! The enterprise representative had returned with a solution just for us! They had a minivan there we could rent. We were so relieved at avoiding the expensive Uber, we didn’t think to ask the cost of the minivan, and it wasn’t mentioned. As it turns out, that was an EXPENSIVE mistake on my part. After signing the paperwork, our budget reservation (at $70/day) had suddenly turned into a $200/day disaster. I should have said something, but I was too stunned and embarrassed and it was too late—I’d already signed. But MAN! Talk about a bait-and-switch! I know… it’s my fault for mixing where I had to be to pick up the car, and it’s my fault for signing without asking the price first, but that doesn’t stop the whole thing from feeling predatory and kinda gross, not to mention personally pretty traumatizing. Now, to be fair, everything ELSE about the car rental experience was excellent and I have zero complaints. Return was a breeze, the car itself was fantastic, everyone was kind and the lady at the return even offered to drop the car off at the terminal, if that would make things easier with our child, but we declined, partially out of worry that it might include an extra charge of some kind. Nevertheless, the glossed-over, hand-waved cost-tripling was just too traumatic, budget-wise. I’ll be avoiding Enterprise, Alamo, and National in the future.

Landed in Bradley Airport expecting a one day rental from Avis only to find out that my sister made reservations out of Hartford (Avis). This was NOT by any means Avis’s fault, just an inconvenience because I was there for a funeral traveling with my wheelchair bound mother. The thing that I wish Avis could make a deeper dive is convenience especially in the age of technology. Our flight and rental were purchased as s packaged and if the technology could have flagged that is was NO way that we could have made it to Hartford from Bradley by 6:00pm to pick up a rental when our flight landed at 6:27 pm. The good news is that we were able to get a ride from a family member. Thank you.

They were way overbooked on cars and gave me the wrong size car with a bent rim amd it smelled like cigarretes

For some reason I was not in the AVIS system. What I found on Kayak and THOUGHT i booked for approx $700 ended up a standard rental that I had to book at the last moment at the counter for $1297. I have no idea why this Kayak reservation did not go through. I suspect I never received any confirmation other than a mobile text when I booked it. I see the airline ticket and hotel were done around 6/7. Any way I can be credited some of this EXPENSIVE rental?