Chrysler car rentals in Atlanta

Everything was great, except knowing where to go after landing. I had to call to find out and it took a little while.

There was nothing good about ace, they have bad customer service.

Mostly good experience, They didn’t have the mid size car I paid for, so they offered a van, which actually worked out better. But I did have to wait like a half hour to get it. Other than that everyone and everything was great. I would use them again.

Great. Return was easy.

Excellent. But they should have told me there was a toll sticker on the front window.

Excellent service.

Easy access nice sales associate

Pick up wasn’t very smooth, had to wait longer than expected.

The car booked wasn’t available they didn’t upgrade my can or give me any car Instead . the Agent’s were helpless, careless and so ignorant with me .

Everything was great

👍

They gave me the wrong car said it was a 4 by4 and over charged and I had to argue and prove from Jeep dealer it wasnt to get a charge.

Good experience, everything was handled efficiently and on time The shuttle was ready to pick up to and from airport. The car we got was very basic so at times it struggled to drive uphill but we made it.

The overall was experience was terrible. The price quoted for the rental was correct. They quoted me $16.88/ per day for insurance but charged me more than $70.00/ day. The contract is all in Spanish, so it is hard to determine what the charge is. I found out when I check my card statement. I immediately went to the office in Merida to resolve it but was told they (1) did not understand English well enough, and (2) they could not do anything about it. The car was high milage, the sides and rear of the car were scratched, the interior seating was badly stained and dirty. they said they had no better vehicle available. I will not do business with Payless ever again. I also question the value of using Kayak in the future. Note, I insure to two late model vehicles for about the same amount over 6 month period then they charged for 15 days. This should be a crime.

The price is very good but it takes a long time to deliver the car

We made a reservation and went to the Enterprise counter at the Atlanta Airport and was told we did not have a reservation and they had no cars available. We had to rent from Avis and paid over $600.00 for 3 days to go to a wedding.

No car. I booked for ATL. Was told at airport that car was downtown on Peach St! No excuse for this. Cost me a lot of time and money. Last time I will use or recommend 3rd party booking.

When I arrived, I was told I was at the wrong Enterprise desk...and that the other one was closed. There were NO cars available, at any price (let alone the "bargain" price I had booked) and I had to take a much higher walk-up rate at Avis. Lucky for me I have credit and Avis had a car! Enterprise USED TO BE a reliable vendor, but I hear nothing good about them anymore.

You booked me at the wrong location, I had asked for Atlanta airport but you booked me someplace else and I had to rent a different auto and wasted this booking.

I did not get my rental. They refused my credit card as it was from an online bank, chine, rather than from an institution.

Courteous, friendly and professional staff.

They ran out of cars

They did not have a car when I got there and said it was because I booked through a 3rd party

I was in line to pickup a car when arriving at ATL for 1 hour and 45 minutes. This is unacceptable by any standard. After getting the car, I had to wait in another 20 minute line to leave the parking lot. This was on a Friday and yes, generally a high traffic day but that's a foreseeable condition by management and not a reason for the extreme lines. There has been almost no innovation in the ease of pickup of cars at rental car counters. I'm looking for a company that is willing to innovate and completely remake the process of renting a car. I won't be looking for Thrifty in the future.