Jeep car rentals in Asheville

Prompt service, good car

Showed up and was told same day rental was null and void, never received rental car. This is a scam.

Made reservation over 24 hours in advance. Adjusted pick up time by 30 minutes the day we were to pick up the car. Because there was a change to the reservation, they said they could not honor a same-day reservation, despite the fact I made the original reservation the day before. If not for a helpful human at Enterprise, my fiance and I would have been stranded. Will be avoiding Thrifty at all costs and would advise you to do the same.

Easy

I got to Asheville airport and was told I did not have a confirmation. I am a Hertz member as well. I showed the two people at the desk my reservation and gave her my confirmation number. She said she could not find it. She said I would have to drive a Ford F150 if she did give me a car. I told her no problem, then she said she couldn't help me. They were AWFUL at the desk. Luckily, the man at the desk sent me to Alamo and they were polite, helpful, and gave me a much, much better experience. I just rented from Hertz in Apopka, Florida last month and the experience was excellent. Asheville, I can say I would be hard pressed to ever attempt that badness again, if for nothing else than not wanting to engage with your agents again. They were not very nice. The woman was particularly snippy and grumpy.

We had to wait over an hour to actually get our car (appointment was at 3, we arrived at 2:55, no one was there and then they had no cars available). Got a minivan instead of the sedan we requested.

I didn't like that when I got there I couldn't get the car I needed so desperately to get to my family's funeral because I dint have a credit card and yet it never said anything about that when I reserved it! Luckily I found else where!

They listed cars for rent that they did not have. And the manager of the store was extremely rude about it

The transaction itself was fine but I reserved a luxury car that wasn’t available and was given a standard car. I’ve called in and emailed, still no response from enterprise.

Totally terrible experience. Put in a rental request for Asheville airport and was given a Budget local airport pickup that turned out to be in a shopping mall a $60 ride away. Turned the car into the airport and got hit with a $250 additional charge. Customer service person are indifferent to outright hostile. Stay away from this company.

Issue with reservation from kayak to budget Staff was friendly helpful but not familiar with unique kayak process to budget so getting the car took 30 min

We entered Asheville AIRPORT into the Search Box. When we got there the car was at Asheville DOWNTOWN. A 25 dollar and 30 min uber ride away. Not sure how this happened, but it was a show stopper since we had to return the car at Oh-Dark-Thirty to catch a 0600 flight. The lady at AVIS at the airport was FAB FAB FAB and hooked us right up with a car at the airport for almost the same price. Be very wary of the location of your car.

i rented for a pick up time of 2:00 on a Sunday. With no notification during booking my reservation letting me know that this pick up location closes at 2:00.! So I had to uber back to airport and i had to rent another car from another company and pay another $400. plus $45 Uber charge, because when i rented no where did it tell me that this location closed early on Sunday. I called avis, and they said they could not do anything but charge me to rent another car. I will not use this agency again.

Fast, courteous service.

This was the easiest and most economical car rental i have experienced.