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Hotel Firefly

Schluhmattstrasse 55, 3920 Zermatt, Valais

+41 27 967 76 76
$373
Rate

per night

9.5
Excellent

based on 290 reviews

Wed 9/22
Thu 9/23

About

Cleanliness
9.8
Comfort
9.8
Location
9.4
Services
9.7
Staff
9.8
Value for money
9.0

Situated under a 20-minute stroll from Zermatt Railway Station, Firefly Luxury Suites features ski in/out facilities. Popular amenities, such as an indoor pool, a sauna and free Wi-Fi, make for a satisfying stay in Zermatt. This 4-star hotel provides free bicycle rental, a kids pool and ski passes. In addition, the multilingual staff are on hand to provide local information. Firefly Luxury Suites features 15 rooms, each with an iPod docking station, an in-room dining area and a coffee maker. All have a bathroom that provides slippers and bathrobes. The position of the hotel permits easy access to multiple places of interest on foot. Stockhorn Zermatt and Klein Matterhorn are also an easy car ride away.


Hotel Firefly photos


Available rooms at Hotel Firefly

Wed 9/22
Thu 9/23
Wed 9/22
Thu 9/23
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Deluxe Rooms - Lake view
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$546/night

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Other Rooms - River view
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$373/night

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Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Thermometers for guests provided by property
  • Safe

General

  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Landmark view
  • Mountain view
  • Newspapers
  • Ski storage
  • Storage available
  • Fireplace
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Bridal suite
  • Telephone
  • City view

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Kitchen

  • Wine glasses
  • Electric kettle
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Dishwasher
  • Oven
  • Stovetop
  • Tea/coffee maker
  • Toaster
  • Refrigerator
  • Coffee machine
  • Dining area

Things to do

  • Ski school
  • Bicycle rental
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Darts
  • Skiing
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Hiking

Services and conveniences

  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Shoeshine
  • Room service
  • Ski pass vendor
  • Tour desk
  • Key card access
  • Ticket service
  • Safety deposit box
  • Bottle of water

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Walk-in shower

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • Streaming service
  • Video games
  • Radio
  • TV
  • Smartphone dock
  • DVD player

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Allergy-free room
  • Upper floors accessible by elevator

Dining

  • Packed lunches
  • Fruits
  • Breakfast included
  • Special diet menus (on request)
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Dining table

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Steam room
  • Spa and wellness center
  • Massage
  • Sauna

Outdoor

  • Outdoor dining area
  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Cribs available
  • Books, DVDs, music for children
  • Complimentary breakfast

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Fitness

  • Fitness center
  • Tennis

Parking and transportation

  • Shuttle service (additional charge)

Workspace

  • Fax/photocopying

Places of interest near Hotel Firefly

Recommendations carefully curated by Momondo Places

Schluhmattstrasse 55, 3920 Zermatt, Valais

Restaurants and Cafés

Restaurant Stockhorn0.2 mi
Heimberg Restaurant0.2 mi
The Omnia0.2 mi
Sonnmatten0.3 mi

Traveler Reviews

9.5
ExcellentBased on 290 verified guest reviews
9.5Friends
9.5Solo
9.5Couples
9.6Families

Pros +
  • Laura was excellent staff & very helpful. (in 40 reviews)
  • Beautifully decorated room - very comfortable. (in 39 reviews)
  • Breakfast served in our room. (in 31 reviews)
Cons -
  • Cannot fault this hotel. (in 9 reviews)
  • Thanks a lot Firefly hotel! (in 4 reviews)
  • It was cloudy so the Matterhorn was AWOL. (in 2 reviews)

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Info about your stay

Check in/Check out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • Customers of Hotel Firefly are welcome to bring their dogs with them during their stay.

  • If you are staying at Hotel Firefly, you are more than welcome to order food through the hotel’s room service menu.

  • Yes, Hotel Firefly has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • For assistance from an employee at Hotel Firefly please call +41 27 967 76 76.

  • Yes, Hotel Firefly has Wi-Fi available to hotel guests.

  • Hotel Firefly does have a gym on-site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness center hours.


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