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Hotel Zulum

Carretera Tulum - Boca Paila Km 6.5, 77760 Tulum, Quintana Roo

+52 984 231 3471

per night


based on 713 reviews

About Hotel Zulum, Tulum

Value for money

Offering a private beach and an outdoor pool, this 4-star hotel is situated in Tulum. It also offers a beauty centre, a 24-hour reception and a Jacuzzi. Hotel Zulum has recently undergone refurbishment and features babysitting/child services, an airport shuttle and a concierge. It also provides limited hours room service, luggage storage and laundry facilities. The rooms include a sofa bed, a ceiling fan and a private bathroom. Hotel Zulum provides a conveniently located on-site café. Located just a short walk from the hotel is Ana y Jose Beach Club. Mayan Ruins of Tulum, Sistema Sac Actun and Xel-Ha Park are an easy car trip away.

Hotel Zulum photos

Hotel Zulum room price & deals

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Standard Rooms - Sea view


$178 totalExpedia
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Double Rooms - River view


$152 totalBooking.com
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King Rooms - Garden view


$112 totalExpedia
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Other Rooms - Courtyard view


$121 totalBooking.com
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Hotel Amenities & Facilities

  • Private beach
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Free parking
  • Free toiletries
  • Airport shuttle

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • First-aid kit
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Mosquito net
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Safe
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities


  • Free Wi-Fi
  • Internet
  • Linens
  • Fan
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner


  • Sea view
  • Garden view
  • Inner courtyard view
  • Sofa
  • Solarium
  • Landmark view
  • Pool view
  • Storage available

Services and conveniences

  • Wedding services
  • Ticket service
  • Room service
  • Tour desk
  • Key access
  • Bottle of water
  • 24hr front desk

Pool and spa

  • Massage
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels


  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Designated smoking area
  • Private entrance


  • Shower
  • Toilet
  • Toilet paper
  • Private bathroom


  • Terrace/Patio
  • Beach towels
  • Private beach
  • Garden

Parking and transportation

  • Airport shuttle
  • Free parking
  • Private parking


  • Laundry facilities
  • Laundry service


  • Extra-long beds (> 2 meters)

Family friendly

  • Babysitting or child care

Places of interest near Hotel Zulum

Attractions in Tulum, Mexico curated by momondo

Hotel Zulum location: Carretera Tulum - Boca Paila Km 6.5, 77760 Tulum, Quintana Roo


Tulum Mayan Ruins3.8 mi

Restaurants and Cafés

Beso Tulum0.0 mi
Ginza - Tulum0.1 mi
Tago Restaurant0.1 mi
Parole Tulum0.1 mi

Hotel Zulum Reviews

GoodBased on 713 verified guest reviews

Pros +
  • "Beach front, chill bar and super friendly staff." (in 39 reviews)
  • "Beach front, chill bar and super friendly staff." (in 33 reviews)
  • The owners/staff and location were fantastic! (in 33 reviews)
Cons -
  • No hot water (in 15 reviews)
  • Really poor breakfast included. (in 10 reviews)
  • No Air coming into our room (in 9 reviews)

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Hotel Zulum room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM


Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • In Tulum, 3 star hotels have average nightly rates of $183. Hotel Zulum is $88 cheaper than the city average at just $95/night.

  • The drive from Cancún to Hotel Zulum will take you about 3h 32min depending on traffic, with a distance of 70.7 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • Hotel Zulum has parking available on site for customers of the hotel. With that in mind, the most efficient way to not only get from Cancún to the hotel, but also around Tulum during your stay may be renting a car. Car rentals in Tulum are on average $9/day. A very popular option for travelers staying at Hotel Zulum would be to take a taxi or ridesharing service from Cancún directly to the hotel.

  • Customers of Hotel Zulum are welcome to bring their dogs with them during their stay.

  • There is a restaurant at Hotel Zulum that can be used by visitors of the hotel. You can sit down or take food to go. Call the front desk at +52 984 231 3471 for kitchen hours. One of the easiest dining options for Tulum guests staying in Hotel Zulum is to get room service, which is available to all hotel guests.

  • Yes. Many momondo users traveling to Tulum specifically look for hotels with a pool. Hotel Zulum may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • Hotel Zulum is 3.3 mi away from the city center of Tulum, where you can find interesting sights such as Tulum Mayan Ruins.

  • If you have questions or concerns about your stay at Hotel Zulum, call +52 984 231 3471 to speak with a front desk representative.

  • Yes, Hotel Zulum has Wi-Fi available to hotel guests.

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