Rooms Make yourself at home in one of the 16 individually decorated guestrooms, featuring MP3 docking stations and free minibar items. Your memory foam bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Amenities Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services. Business}, Other Amenities Featured amenities include multilingual staff and a safe deposit box at the front desk. Free self parking is available onsite. Property Location When you stay at Hotel Ma'xanab in Tulum, you'll be on the beach, within a 15-minute drive of Tulum Beach and Tulum Mayan Ruins. This 4-star hotel is 2.5 mi (4.1 km) from Sian Ka'an Biosphere Reserve and 3.2 mi (5.2 km) from Playa Paraiso. Dining Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the beach bar. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 11:00 AM. Check-In Checkin starts at 3:00 PM Checkin end at 11:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher and a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. The front desk is open daily from 8:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Minimum guest age is 18 Caters to adults only Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Gloves are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Property follows sanitization practices of Safe Travels (WTTC - Global)