About
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Amenities
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Location

Basic Tulum

3-star Hotel with Outdoor pool

3 stars

Calle 10 Sur x 5 y 7 Sur, La Veleta, 77780 Tulum, Quintana Roo

+52 984 877 5950
8.1
Very good

641 verified ratings

Provider
Provider for Basic Tulum
Provider for Basic Tulum
Provider for Basic Tulum

About Basic Tulum, Tulum

Cleanliness
9.1
Comfort
9.1
Location
7.9
Services
7.5
Staff
8.6
Value for money
8.5

Situated in Tulum, Hotel Casa Santiago Tulum offers 4-star accommodation, as well as an outdoor pool. It also provides an airport shuttle, a concierge and an express check-in and check-out feature. The hotel has 6 well-appointed rooms that are equipped with a range of essential amenities to ensure guests have an enjoyable stay. Hotel Casa Santiago Tulum provides easy access to Mayan Ruins of Tulum and Sistema Sac Actun. Akumal and Xpu Ha are also just a short car ride from the property.

Basic Tulum room price & deals

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Hotel Amenities & Facilities

  • Outdoor pool
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Free toiletries
  • Internet

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Body soap
  • Air-conditioned
  • Trash cans

Kitchen

  • Microwave
  • Kitchenware
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchen
  • Kitchenette

Accessibility and suitability

  • Non-smoking rooms available
  • Accessible parking
  • Hypoallergenic pillow
  • Non-feather pillow
  • Upper floors accessible by stairs
  • Designated smoking area
  • Private entrance

Services and conveniences

  • Concierge service
  • Safety deposit box
  • Tour desk
  • Key access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

General

  • Window
  • Family rooms
  • Garden view
  • Tile/marble floor
  • Pool view
  • Storage available

Parking and transportation

  • Street parking
  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Balcony
  • Outdoor furniture
  • Garden

Bedroom

  • Extra-long beds (> 2 meters)
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Mosquito net

Pool

  • Outdoor pool
  • Pool towels
  • Pool with a view

Media and entertainment

  • Flat-screen TV
  • TV

Workspace

  • Laptop safe
  • Desk

Dining

  • Minibar
  • Food can be delivered to guest accommodation

Laundry

  • Drying rack for clothing

Things to do

  • Water park

Basic Tulum Reviews

8.1
Very good641 verified ratings
Pros +
  • Bikes for rent (in 4 reviews)
  • Throughout our stay they were so accommodating and went above and beyond to assist. (in 5 reviews)
  • The room and pool were great. (in 10 reviews)
Cons -
  • They rent bikes for $100/day (in 2 reviews)
  • "There was loud, booming music until about 1 am at a place nearby." (in 1 review)
  • Mattress and pillow were too soft for our tastes. (in 1 review)

Basic Tulum room booking info

Value for money

8.5

Location rating

7.9

Distance to city center

0.7 mi

Nearest Airport

Tulum Intl

Distance to airport

12.2 mi

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does Basic Tulum compare to other 3 star hotels in Tulum?

    3 star hotels in Tulum typically cost $310/night, but Basic Tulum is typically available for $49/night, and is rated equally to its competitors.

  • How far is Basic Tulum from Tulum Intl?

    The drive from Tulum Intl to Basic Tulum will take you about 36 mins depending on traffic, with a distance of 12.2 mi. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.

  • What is the best way to get to Basic Tulum from Tulum Intl?

    With parking available at Basic Tulum, you could always rent a car for as low as $6/day and park it at the hotel. This would give you freedom while visiting Tulum. If you’re looking for a simple travel option from Tulum Intl to Basic Tulum, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Does Basic Tulum have a pool?

    Yes. Many momondo users traveling to Tulum specifically look for hotels with a pool. Basic Tulum may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • How close is Basic Tulum to Tulum city center?

    0.7 mi separate the front steps of Basic Tulum and the city center of Tulum where you can keep busy with restaurants, shopping and of course Tulum Mayan Ruins, a very popular landmark in Tulum.

  • What is the phone number for Basic Tulum?

    For assistance from an employee at Basic Tulum please call +52 984 877 5950.

  • Does Basic Tulum have Wi-Fi available?

    Yes, Basic Tulum has Wi-Fi available to hotel guests.

  • What time is check-out for Basic Tulum?

    The required check-out time is 11:00 AM. Please plan accordingly before your departure to avoid any penalties or fees.

  • How much is a room at Basic Tulum?

    Guests can currently expect to pay $157 on average for a night at Basic Tulum, Tulum. Enter your desired travel dates in the form above to find deals starting at $40 per night.

  • How many operators does momondo search for hotels in Tulum?

    As of December 2025, there are 4,745 operators available to choose from for hotels in Tulum.

  • When did momondo last update prices for hotels in Tulum?

    Prices for hotels in Tulum are updated daily.

Places of interest near Basic Tulum

Attractions in Tulum, Mexico curated by momondo

Basic Tulum location: Calle 10 Sur x 5 y 7 Sur, La Veleta, 77780 Tulum, Quintana Roo

Top landmarks

Templo de las Pinturas1.1 mi
Cenote Escondido1.6 mi
Playa Paraiso2.9 mi
Tulum National Park3.0 mi
Tulum Mayan Ruins3.1 mi

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