Rooms Make yourself at home in one of the 18 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Amenities Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services. Business}, Other Amenities Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Property Location A stay at Hotel Arco Iris Tulum places you in the heart of Tulum, steps from Hospital de Tulum and a 3-minute drive from Tulum National Park. This hotel is 2.6 mi (4.3 km) from Tulum Mayan Ruins and 3.3 mi (5.3 km) from Gran Cenote. Dining You can enjoy a meal at the restaurant serving the guests of Hotel Arco Iris Tulum, or stop in at the snack bar/deli. Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city: USD 2.75 per accommodation, per night. This tax does not apply to children under 12 years of age. Electricity fee: USD 0.25 per stay for use over 16 kWh. A damage deposit of USD 200 will be collected before check-in. We have included all charges provided to us by the property. Check-In Checkin starts at 3:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher and a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Property is cleaned with disinfectant Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 24 hours Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Professional property host/manager