Rooms Make yourself at home in one of the 535 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks. Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area. Property Location With a stay at Royal Lotus Halong Resort & Villas in Ha Long (Bai Chay), you'll be within a 5-minute drive of Cái Dăm Market and Sun Square. This 4-star hotel is 2.6 mi (4.1 km) from Sun World Ha Long Park and 7.2 mi (11.7 km) from Halong Bay Marina. Dining Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Mandatory Charges You'll be asked to pay the following charges at the property: The charges below are included in your overall room price: New Year's Eve gala dinner fee Christmas Eve gala dinner fee We have included all charges provided to us by the property. Optional Charges The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: VND 2200000 per vehicle (one-way, maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 2:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in. Check-Out Checkout is done at 11:00 AM Pets Pets not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Property is cleaned with disinfectant Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available through room service Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Guests must provide health documentation Guests must provide a negative COVID-19 test result Guests must provide proof of COVID-19 vaccination Negative COVID-19 test result must be of specific type(s): PCR Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours Minimum age for negative COVID-19 test result requirement: 18 Minimum age for proof of COVID-19 vaccination requirement: 18 COVID-19 vaccine must have been received a minimum number of days before check-in: 14