Rooms Make yourself at home in one of the 38 air-conditioned rooms featuring Smart televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water. Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find hot springs, an outdoor pool, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services. Business}, Other Amenities Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 2 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Property Location With a stay at Hotel Ex-Hacienda La Pitaya Queretaro in Apaseo el Grande, you'll be 8.9 mi (14.4 km) from El Cerrito Archaeological Zone and 9.4 mi (15.1 km) from Schoenstatt Sanctuary. This spa hotel is 13 mi (21 km) from Aqueduct of Santiago de Querétaro and 13 mi (21 km) from Plaza de Armas. Dining Enjoy Mexican cuisine at Restaurante Bar La Troje, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 8:00 AM to noon for a fee. Optional Charges Fee for cooked-to-order breakfast: approximately MXN 100–170 for adults, and MXN 80–100 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at midnight The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Long-term renters welcome Safety features at this property include a smoke detector and a security system This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 1:00 PM Pets Pets not allowed General instructions No cribs (infant beds) available Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Gloves are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Individually-wrapped food options are available for dinner Individually-wrapped food options are available through room service Gap period enforced between guest stays - 72 hours Property confirms they are implementing guest safety measures Professional property host/manager