Hard Rock Hotel Riviera Maya

5-star Hotel with Private beach

5 stars
8.1
Very good
based on 407 reviews
407 verified ratings
Km 72, Carretera Cancun-Chetumal, 77701 Puerto Aventuras, Quintana Roo
Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, Quintana Roo
+52 984 875 1100
Sat 11/7
-
Sun 11/8
2 guests, 1 room
Deals from
$346
/Cheapest rate per night
Room type
Provider
Nightly total
King room
$346
Deluxe room
$350
Standard room
$398
52 more Hard Rock Hotel Riviera Maya deals
52 more Hard Rock Hotel Riviera Maya deals
Lobby
Pool
Lobby
Hotel amenity
Lobby
Spa
Pool
Bar
Spa
Beach
Beach
Beach
Bedroom
Bedroom
Bedroom
Bedroom
Spa
Lobby
Bedroom
Restaurant
Bedroom
Pool
Beach
Other
Other
Bar
Bar
Bedroom
Pool
Bedroom
Pool
Lounge
Pool
Pool
Conference room
Restaurant
Bedroom
Beach
Pool
Pool
Lobby
Building
Pool
About
Rooms
Amenities
Reviews
Location

About Hard Rock Hotel Riviera Maya, Puerto Aventuras

Cleanliness
8.6
Comfort
8.6
Location
8.5
Services
8.4
Staff
8.7
Value for money
7.9
Hard Rock Hotel Riviera Maya - Hacienda All Inclusive offers 5-star accommodation, plus an all-inclusive meal plan, a private beach and a Jacuzzi. Popular facilities, such as a sauna and an outdoor pool, make for an enjoyable stay in Puerto Aventuras. There are a range of amenities on offer to guests of the resort, such as an express check-in and check-out feature, a beauty centre and meeting facilities. Children will always be entertained as there is an in-house games room and a kids club available. Hard Rock Hotel Riviera Maya - Hacienda All Inclusive features 489 rooms, all of which are equipped with a range of amenities to ensure a comfortable stay. They are also equipped with a shower and a hair dryer. Playa del Carmen Airport is a 40-minute drive from the resort. Guests can also visit Xcaret Archaeological Site.

Hard Rock Hotel Riviera Maya room price & deals

Sat 11/7
-
Sun 11/8
King room
King room
No inclusions
1 king bed
$346
nightly with fees
King room
No inclusions
bed type unknown
$420
nightly with fees
King room
No inclusions
1 king bed
$425
nightly with fees
Standard room
Standard room
No inclusions
bed type unknown
$398
nightly with fees
Standard room
No inclusions
bed type unknown
$413
nightly with fees
Standard room
No inclusions
bed type unknown
$422
nightly with fees
Deluxe room
Deluxe room
No inclusions
1 king bed
$350
nightly with fees
Deluxe room
No inclusions
bed type unknown
$381
nightly with fees
Deluxe room
No inclusions
bed type unknown
$391
nightly with fees
Luxury room
Luxury room
No inclusions
bed type unknown
$454
nightly with fees
Double room
Double room
No inclusions
bed type unknown
$400
nightly with fees
Double room
No inclusions
bed type unknown
$483
nightly with fees
Double room
No inclusions
bed type unknown
$539
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Hotel Amenities & Facilities

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop

Hard Rock Hotel Riviera Maya Reviews

8.1
Very good
407 verified ratings
Wonderful
182
Very good
57
Good
48
Okay
29
Fair
34
Mediocre
20
Poor
37
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Hard Rock Hotel Riviera Maya room booking info

Value for money

7.9

Location rating

8.5

Distance to city center

1.1 mi

Nearest Airport

Cozumel Intl

Distance to airport

18.3 mi

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

License number: 008-007-000402

Frequently asked questions

  • How does Hard Rock Hotel Riviera Maya compare to other 5 star hotels in Puerto Aventuras?

    There is a $93/night difference in the average price of 5 star hotels in Puerto Aventuras ($507/night) and the average nightly rate at Hard Rock Hotel Riviera Maya ($414/night).

  • How far is Hard Rock Hotel Riviera Maya from Cozumel Intl?

    Drive distance from Cozumel Intl to Hard Rock Hotel Riviera Maya and vice versa is 18.3 mi and the overall drive time is about 54 mins. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Hard Rock Hotel Riviera Maya from Cozumel Intl?

    If you’re looking for a simple travel option from Cozumel Intl to Hard Rock Hotel Riviera Maya, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Is Hard Rock Hotel Riviera Maya pet-friendly?

    Customers of Hard Rock Hotel Riviera Maya are welcome to bring their dogs with them during their stay.

  • Are there food options at Hard Rock Hotel Riviera Maya?

    Hard Rock Hotel Riviera Maya does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hard Rock Hotel Riviera Maya at +52 984 875 1100. Guests staying at Hard Rock Hotel Riviera Maya are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Hard Rock Hotel Riviera Maya have a pool?

    Yes. Many momondo users traveling to Puerto Aventuras specifically look for hotels with a pool. Hard Rock Hotel Riviera Maya may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for Hard Rock Hotel Riviera Maya?

    You can reach the main line at +52 984 875 1100.

  • Does Hard Rock Hotel Riviera Maya have Wi-Fi available?

    Yes, Hard Rock Hotel Riviera Maya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Hard Rock Hotel Riviera Maya?

    There is a fitness center available to Hard Rock Hotel Riviera Maya guests.

  • What time is check-out for Hard Rock Hotel Riviera Maya?

    For Hard Rock Hotel Riviera Maya, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.

  • How much is a room at Hard Rock Hotel Riviera Maya?

    $545/night is a good average price right now, and some users have even reported deals that start from only $385/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • Is there laundry service in Hard Rock Hotel Riviera Maya?

    Yes, there is. Reach out to Hard Rock Hotel Riviera Maya, Puerto Aventuras for more details on all available laundry services. Irons and ironing boards are included as featured amenities.

  • How many operators does momondo search for hotels in Puerto Aventuras?

    As of October 2026, there are 354 operators available to choose from for hotels in Puerto Aventuras.

  • When did momondo last update prices for hotels in Puerto Aventuras?

    Prices for hotels in Puerto Aventuras are updated daily.

Places of interest near Hard Rock Hotel Riviera Maya

Attractions in Puerto Aventuras, Mexico curated by momondo
Hard Rock Hotel Riviera Maya location: Km 72, Carretera Cancun-Chetumal, 77701 Puerto Aventuras, Quintana Roo

Top landmarks

  • Oasis Beach0.7 mi
  • Dolphinaris Park Riviera Maya0.8 mi
  • Dolphin Discovery0.9 mi
  • Puerto Aventuras Golf Club0.9 mi
  • Puerto Aventuras Marina0.9 mi
  • CEDAM Museum0.9 mi
  • Omni Beach1 mi
  • Kantun Chi2.6 mi
  • Cenote Azul2.7 mi

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2 guests, 1 room
Hard Rock Hotel Riviera Maya
Sat 11/7
Sun 11/8
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