Hard Rock Hotel Riviera Maya
4-star Hotel with Private beach
Km 72, Carretera Cancun-Chetumal, 77701 Puerto Aventuras, Quintana Roo
+52 984 875 1100based on 388 reviews
per night
About Hard Rock Hotel Riviera Maya, Puerto Aventuras
Hard Rock Hotel Riviera Maya photos
Hard Rock Hotel Riviera Maya room price & deals
Hotel Amenities & Facilities
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Things to do
- Gift shop
- Eco tourism
- Canoeing
- Snorkeling
- Evening entertainment
- Beauty salon
- Karaoke
- Water park
- Pool table
- Night club
- Basketball court
Basics
- Internet
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Window
- Family rooms
- Garden view
- Interconnected room(s) available
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
Pool and spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Spa bath
- Toilet
- Toilet paper
Outdoor
- Outdoor dining area
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Dining table
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Kitchen
- Wine glasses
- Kitchenette
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
- Smartphone dock
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Workspace
- Laptop safe
Hard Rock Hotel Riviera Maya Reviews
Pros +
- Monkey walked us to our room the first day. (in 3 reviews)
- We met great people with great kids and hung out all day and night. (in 2 reviews)
- Food variety and all the staff very friendly (in 2 reviews)
Cons -
- The only positive thing Hard Rock stands out among them is having aquapark. (in 4 reviews)
- Beach chairs always full (in 3 reviews)
- They give u snorkeling gear for the beach. (in 2 reviews)
Hard Rock Hotel Riviera Maya room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How far is Hard Rock Hotel Riviera Maya from Cozumel?
Drive distance from Cozumel to Hard Rock Hotel Riviera Maya and vice versa is 18.3 mi and the overall drive time is about 54min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Hard Rock Hotel Riviera Maya from Cozumel?
If you’re looking for a simple travel option from Cozumel to Hard Rock Hotel Riviera Maya, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Is Hard Rock Hotel Riviera Maya pet-friendly?
Customers of Hard Rock Hotel Riviera Maya are welcome to bring their dogs with them during their stay.
Are there food options at Hard Rock Hotel Riviera Maya?
Hard Rock Hotel Riviera Maya does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hard Rock Hotel Riviera Maya at +52 984 875 1100. Guests staying at Hard Rock Hotel Riviera Maya are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Hard Rock Hotel Riviera Maya have a pool?
Yes. Many momondo users traveling to Puerto Aventuras specifically look for hotels with a pool. Hard Rock Hotel Riviera Maya may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for Hard Rock Hotel Riviera Maya?
You can reach the main line at +52 984 875 1100.
Does Hard Rock Hotel Riviera Maya have Wi-Fi available?
Yes, Hard Rock Hotel Riviera Maya has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at Hard Rock Hotel Riviera Maya?
There is a fitness center available to Hard Rock Hotel Riviera Maya guests.
What time is check-out for Hard Rock Hotel Riviera Maya?
For Hard Rock Hotel Riviera Maya, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.
How much is a room at Hard Rock Hotel Riviera Maya?
$484/night is a good average price right now, and some users have even reported deals that start from only $372/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Hard Rock Hotel Riviera Maya?
Yes, there is. Reach out to Hard Rock Hotel Riviera Maya, Puerto Aventuras for more details on all available laundry services. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Puerto Aventuras?
As of April 2025, there are 410 operators available to choose from for hotels in Puerto Aventuras.
When did momondo last update prices for hotels in Puerto Aventuras?
Prices for hotels in Puerto Aventuras are updated daily.
Places of interest near Hard Rock Hotel Riviera Maya
Attractions in Puerto Aventuras, Mexico curated by momondo
Hard Rock Hotel Riviera Maya location: Km 72, Carretera Cancun-Chetumal, 77701 Puerto Aventuras, Quintana Roo