Hard Rock Hotel Riviera Maya

5-star Hotel with Private beach

5 stars
Km 72, Carretera Cancun-Chetumal, 77701 Puerto Aventuras, Quintana Roo
+52 984 875 1100
7.5
Good
based on 402 reviews
402 verified ratings
Thu 7/9
-
Fri 7/10
2 guests, 1 room
Deals from
$268
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
$268
Standard room
$373
King room
$376
51 more Hard Rock Hotel Riviera Maya deals
51 more Hard Rock Hotel Riviera Maya deals
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Conference room
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Balcony
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Hard Rock Hotel Riviera Maya photos
About
Rooms
Amenities
Reviews
Location

About Hard Rock Hotel Riviera Maya, Puerto Aventuras

Cleanliness
9.4
Comfort
9.6
Location
9.1
Staff
9.2
Value for money
8.4
Facilities
9.0
Hard Rock Hotel Riviera Maya - Hacienda All Inclusive offers 5-star accommodation, plus an all-inclusive meal plan, a private beach and a Jacuzzi. Popular facilities, such as a sauna and an outdoor pool, make for an enjoyable stay in Puerto Aventuras. There are a range of amenities on offer to guests of the resort, such as an express check-in and check-out feature, a beauty centre and meeting facilities. Children will always be entertained as there is an in-house games room and a kids club available. Hard Rock Hotel Riviera Maya - Hacienda All Inclusive features 489 rooms, all of which are equipped with a range of amenities to ensure a comfortable stay. They are also equipped with a shower and a hair dryer. Playa del Carmen Airport is a 40-minute drive from the resort. Guests can also visit Xcaret Archaeological Site.

Hard Rock Hotel Riviera Maya room price & deals

Thu 7/9
-
Fri 7/10
King room
1 king bed
$376
nightly with fees
Luxury room
bed type unknown
$454
nightly with fees
Double room
bed type unknown
$447
nightly with fees
Deluxe room
bed type unknown
$268
nightly with fees
Standard room
bed type unknown
$373
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Private beach
  • Snorkeling
  • Fitness center
  • Room service
  • Coffee machine
  • Business center
  • Flat-screen TV
  • Child pool
  • Airport shuttle
  • Meeting/Banquet facilities

Things to do

  • Beauty salon
  • Basketball court
  • Gift shop
  • Eco tourism
  • Shopping
  • Pool table
  • Snorkeling

Services and conveniences

  • ATM on-site
  • Business center
  • Express check-out
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24hr front desk

Outdoor

  • Balcony
  • Beach towels
  • Private beach
  • Garden

Pool and spa

  • Sauna
  • Hot tub
  • Water slide

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

General

  • Slippers
  • Interconnected room(s) available
  • Storage available

Parking and transportation

  • Parking
  • Airport shuttle

Accessibility and suitability

  • Elevator
  • Designated smoking area

Bathroom

  • Hairdryer
  • Bathrobe

Family friendly

  • Babysitting/child services (surcharge)
  • Child pool

Media and entertainment

  • Flat-screen TV

Dining

  • Coffee machine

Health and safety

  • Daily housekeeping

Fitness

  • Fitness center

Basics

  • Air-conditioned

Hard Rock Hotel Riviera Maya Reviews

7.5
Good
402 verified ratings
Wonderful
186
Very good
53
Good
46
Okay
28
Fair
33
Mediocre
20
Poor
36
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Hard Rock Hotel Riviera Maya room booking info

Value for money

8.4

Location rating

9.1

Distance to city center

1.1 mi

Nearest Airport

Cozumel Intl

Distance to airport

18.3 mi

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does Hard Rock Hotel Riviera Maya compare to other 5 star hotels in Puerto Aventuras?

    There is a $155/night difference in the average price of 5 star hotels in Puerto Aventuras ($538/night) and the average nightly rate at Hard Rock Hotel Riviera Maya ($382/night).

  • How far is Hard Rock Hotel Riviera Maya from Cozumel Intl?

    Drive distance from Cozumel Intl to Hard Rock Hotel Riviera Maya and vice versa is 18.3 mi and the overall drive time is about 54 mins. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Hard Rock Hotel Riviera Maya from Cozumel Intl?

    If you’re looking for a simple travel option from Cozumel Intl to Hard Rock Hotel Riviera Maya, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Hard Rock Hotel Riviera Maya?

    Guests staying at Hard Rock Hotel Riviera Maya are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Hard Rock Hotel Riviera Maya have a pool?

    Judging by our data, Hard Rock Hotel Riviera Maya does not have a pool on site, but hotels regularly make additions and changes to their venues and do not always notify us. It would be best to call Hard Rock Hotel Riviera Maya at +52 984 875 1100.

  • What is the phone number for Hard Rock Hotel Riviera Maya?

    You can reach the main line at +52 984 875 1100.

  • Is there a gym or fitness center available to guests at Hard Rock Hotel Riviera Maya?

    There is a fitness center available to Hard Rock Hotel Riviera Maya guests.

  • What time is check-out for Hard Rock Hotel Riviera Maya?

    For Hard Rock Hotel Riviera Maya, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.

  • How much is a room at Hard Rock Hotel Riviera Maya?

    $441/night is a good average price right now, and some users have even reported deals that start from only $280/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • Is there laundry service in Hard Rock Hotel Riviera Maya?

    Yes, there is. Reach out to Hard Rock Hotel Riviera Maya, Puerto Aventuras for more details on all available laundry services. Irons and ironing boards are included as featured amenities.

  • How many operators does momondo search for hotels in Puerto Aventuras?

    As of July 2026, there are 357 operators available to choose from for hotels in Puerto Aventuras.

  • When did momondo last update prices for hotels in Puerto Aventuras?

    Prices for hotels in Puerto Aventuras are updated daily.

Places of interest near Hard Rock Hotel Riviera Maya

Attractions in Puerto Aventuras, Mexico curated by momondo
Hard Rock Hotel Riviera Maya location: Km 72, Carretera Cancun-Chetumal, 77701 Puerto Aventuras, Quintana Roo

Top landmarks

  • Oasis Beach0.7 mi
  • Dolphinaris Park Riviera Maya0.8 mi
  • Dolphin Discovery0.9 mi
  • Puerto Aventuras Golf Club0.9 mi
  • Puerto Aventuras Marina0.9 mi
  • CEDAM Museum0.9 mi
  • Omni Beach1 mi
  • Kantun Chi2.6 mi
  • Cenote Azul2.7 mi

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