Heaven at Hard Rock Hotel Riviera Maya - Adults Only
5-star Hotel with Private beach
Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo
+52 984 875 1130based on 243 reviews
per night
About Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras
Heaven at Hard Rock Hotel Riviera Maya - Adults Only photos
Heaven at Hard Rock Hotel Riviera Maya - Adults Only room price & deals
Hotel Amenities & Facilities
- Private beach
- Adults only
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- 24hr front desk
- Safety deposit box
- Bottle of water
Things to do
- Gift shop
- Bicycle rental
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Evening entertainment
- Beauty salon
- Water park
- Pool table
- Night club
- Basketball court
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Adults only
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Basics
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Saltwater pool
- Massage
- Pool bar
- Sauna
General
- Garden view
- Interconnected room(s) available
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
Dining
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Outdoor
- Outdoor dining area
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Kitchen
- Kitchen
- Dishwasher
- Tea/coffee maker
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Gaming console
- Cable or satellite TV
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
- Playground
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Heaven at Hard Rock Hotel Riviera Maya - Adults Only Reviews
Pros +
- Very nice rooms and staff. (in 1 review)
- "Eduardo ,the bar tender, prepares amazing cocktails." (in 3 reviews)
- "Well kept, outstanding service and great restaurants" (in 9 reviews)
Cons -
- "However the rooms and fixtures showed heavy wear and many things just looked ""tired""." (in 2 reviews)
- The room we did get was not properly cleaned. (in 3 reviews)
- Some of the bar staff I found quite rude! (in 1 review)
Heaven at Hard Rock Hotel Riviera Maya - Adults Only room booking info
Check in/Check out
Check in anytime after 3:00 PM, check out anytime before 12:00 PM
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
Frequently asked questions
How does Heaven at Hard Rock Hotel Riviera Maya - Adults Only compare to other 5 star hotels in Puerto Aventuras?
On average, Heaven at Hard Rock Hotel Riviera Maya - Adults Only is less than the Puerto Aventuras average rate for 5 star hotels. The nightly rate at Heaven at Hard Rock Hotel Riviera Maya - Adults Only is typically $423, whereas the nightly rate in Puerto Aventuras is $248 more.
How far is Heaven at Hard Rock Hotel Riviera Maya - Adults Only from Cozumel?
There are 18.1 mi between Cozumel and Heaven at Hard Rock Hotel Riviera Maya - Adults Only. The drive to and from the airport should be about 54min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Heaven at Hard Rock Hotel Riviera Maya - Adults Only from Cozumel?
If you’re looking for a simple travel option from Cozumel to Heaven at Hard Rock Hotel Riviera Maya - Adults Only, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Is Heaven at Hard Rock Hotel Riviera Maya - Adults Only pet-friendly?
Heaven at Hard Rock Hotel Riviera Maya - Adults Only welcomes pets at their venue.
Are there food options at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Puerto Aventuras for those looking for something different. If you are staying at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, you are more than welcome to order food through the hotel’s room service menu.
Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a pool?
Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
For questions regarding the hotel or your stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, call +52 984 875 1130.
Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have Wi-Fi available?
Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has Wi-Fi available to hotel guests.
Is there a gym or fitness center available to guests at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
There is a fitness center available to Heaven at Hard Rock Hotel Riviera Maya - Adults Only guests.
What time is check-out for Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
For Heaven at Hard Rock Hotel Riviera Maya - Adults Only, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.
How much is a room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras is $514, but you may find great deals as low as $386. You can find rates for your trip in the form above.
Is there laundry service in Heaven at Hard Rock Hotel Riviera Maya - Adults Only?
Laundry services are available at Heaven at Hard Rock Hotel Riviera Maya - Adults Only. Contact the property reception for additional information. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Puerto Aventuras?
As of April 2025, there are 410 operators available to choose from for hotels in Puerto Aventuras.
When did momondo last update prices for hotels in Puerto Aventuras?
Prices for hotels in Puerto Aventuras are updated daily.
Places of interest near Heaven at Hard Rock Hotel Riviera Maya - Adults Only
Attractions in Puerto Aventuras, Mexico curated by momondo
Heaven at Hard Rock Hotel Riviera Maya - Adults Only location: Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo