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Heaven at Hard Rock Hotel Riviera Maya - Adults Only

5-star Hotel with Private beach

5 stars

Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo

+52 984 875 1130
8.1
Very good

243 verified ratings

$342
Rate

rate per night

About Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras

Cleanliness
8.6
Comfort
8.5
Location
8.3
Services
8.0
Staff
8.8
Value for money
7.9
Providing an indoor pool, free Wi-Fi and a private beach, this design resort is an easy car ride from Playa del Carmen. Popular facilities, such as a sauna, outdoor tennis courts and a Jacuzzi, ensure an enjoyable stay in Puerto Aventuras. Guests can enjoy a range of massage treatments and beauty therapy at the on-site spa, Rock Spa. It also has child-minding services, a currency exchange and a reception that operates 24 hours a day. The resort also offers a well-equipped gym. All of the modern rooms at Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive feature a spa bath, a coffee maker and a dishwasher. All have slippers, a mini bar and a private bathroom with bathrobes. Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive offers a variety of places to dine, including Ciao and Dive. Room service is available any time of the day, and a wide selection of eateries can also be found nearby. Cozumel International Airport is a 60-minute drive from Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive. Xcaret Eco Theme Park, 5th Avenue and Xcaret Archaeological Site are within a short drive from the resort.

Heaven at Hard Rock Hotel Riviera Maya - Adults Only photos

Heaven at Hard Rock Hotel Riviera Maya - Adults Only room price & deals

mié. 9/24
jue. 9/25
Superior room
bed type unknown
$377
nightly with fees
bed type unknown
$400
nightly with fees
bed type unknown
$440
nightly with fees
King room
bed type unknown
$344
nightly with fees
bed type unknown
$368
nightly with fees
bed type unknown
$410
nightly with fees
Luxury room
bed type unknown
$451
nightly with fees
bed type unknown
$487
nightly with fees
bed type unknown
$491
nightly with fees
Deluxe room
1 king bed
$342
nightly with fees
1 king bed
$392
nightly with fees
bed type unknown
$393
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Private beach
  • Adults only
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • 24hr front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Things to do

  • Gift shop
  • Bicycle rental
  • Game room
  • Golf
  • Scuba diving
  • Snorkeling
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Bowling
  • Water park
  • Pool table
  • Night club
  • Basketball court

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Increased accessibility
  • Adults only
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

General

  • Garden view
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna

Dining

  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Outdoor

  • Outdoor dining area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Kitchen

  • Kitchen
  • Dishwasher
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • TV
  • Smartphone dock

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Playground

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center
  • Tennis

Heaven at Hard Rock Hotel Riviera Maya - Adults Only Reviews

8.1
Very good243 verified ratings
Pros +
  • Very nice rooms and staff. (in 1 review)
  • "Eduardo ,the bar tender, prepares amazing cocktails." (in 3 reviews)
  • "Well kept, outstanding service and great restaurants" (in 9 reviews)
Cons -
  • "However the rooms and fixtures showed heavy wear and many things just looked ""tired""." (in 2 reviews)
  • The room we did get was not properly cleaned. (in 3 reviews)
  • Some of the bar staff I found quite rude! (in 1 review)

Heaven at Hard Rock Hotel Riviera Maya - Adults Only room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Frequently asked questions

  • How does Heaven at Hard Rock Hotel Riviera Maya - Adults Only compare to other 5 star hotels in Puerto Aventuras?

    On average, Heaven at Hard Rock Hotel Riviera Maya - Adults Only is less than the Puerto Aventuras average rate for 5 star hotels. The nightly rate at Heaven at Hard Rock Hotel Riviera Maya - Adults Only is typically $371, whereas the nightly rate in Puerto Aventuras is $72 more.

  • How far is Heaven at Hard Rock Hotel Riviera Maya - Adults Only from Cozumel?

    There are 18.1 mi between Cozumel and Heaven at Hard Rock Hotel Riviera Maya - Adults Only. The drive to and from the airport should be about 54 mins, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • What is the best way to get to Heaven at Hard Rock Hotel Riviera Maya - Adults Only from Cozumel?

    If you’re looking for a simple travel option from Cozumel to Heaven at Hard Rock Hotel Riviera Maya - Adults Only, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Puerto Aventuras for those looking for something different. If you are staying at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, you are more than welcome to order food through the hotel’s room service menu.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a pool?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • What is the phone number for Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    For questions regarding the hotel or your stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, call +52 984 875 1130.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have Wi-Fi available?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center available to guests at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    There is a fitness center available to Heaven at Hard Rock Hotel Riviera Maya - Adults Only guests.

  • What time is check-out for Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    For Heaven at Hard Rock Hotel Riviera Maya - Adults Only, the required check-out time is 12:00 PM. Check-in may be available from 3:00 PM. Any special requests should be made with the concierge.

  • How much is a room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras is $444, but you may find great deals as low as $360. You can find rates for your trip in the form above.

  • Is there laundry service in Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Laundry services are available at Heaven at Hard Rock Hotel Riviera Maya - Adults Only. Contact the property reception for additional information. Irons and ironing boards are included as featured amenities.

  • How many operators does momondo search for hotels in Puerto Aventuras?

  • When did momondo last update prices for hotels in Puerto Aventuras?

    Prices for hotels in Puerto Aventuras are updated daily.

Places of interest near Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Attractions in Puerto Aventuras, Mexico curated by momondo

Heaven at Hard Rock Hotel Riviera Maya - Adults Only location: Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo

Top landmarks

Dolphinaris Park Riviera Maya0.6 mi
Oasis Beach1.0 mi
Puerto Aventuras Golf Club1.1 mi
CEDAM Museum1.2 mi
Omni Beach1.2 mi
Cenote Azul2.9 mi

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