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Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo

+52 984 875 1100
$387
Rate

per night

8.5
Great

based on 110 reviews

About Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras

Cleanliness
9.2
Comfort
9.0
Location
8.6
Services
8.7
Staff
9.2
Value for money
7.9

Providing an indoor pool, free Wi-Fi and a private beach, this design resort is an easy car ride from Playa del Carmen. Popular facilities, such as a sauna, outdoor tennis courts and a Jacuzzi, ensure an enjoyable stay in Puerto Aventuras. There are a range of amenities at Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive on offer to guests, such as 24-hour room service, an all-inclusive meal plan and a gym. It also has child-minding services, a currency exchange and a reception that operates 24 hours a day. It also provides useful options for business meetings and events. The modern rooms at Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive are air-conditioned and offer a coffee maker, a mini bar and a spa bath. Bathrooms are equipped with necessities such as slippers and bathrobes. The resort has an on-site bar, where guests are invited to enjoy a drink either indoors or on the outdoor terrace. There is also a restaurant serving Italian and international specialties. For guests wishing to dine out during their stay at Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive, there are a selection of eateries located nearby. Xcaret Eco Theme Park, 5th Avenue and Xcaret Archaeological Site are within a short drive from the resort.


Heaven at Hard Rock Hotel Riviera Maya - Adults Only photos


Heaven at Hard Rock Hotel Riviera Maya - Adults Only room price & deals

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Deluxe Rooms - Mountain view
CheapTickets

$471/night

$471 totalCheapTickets
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Standard Rooms - Skyline view
Snaptravel

$585/night

$585 totalSnaptravel
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Superior Rooms - Lake view
Agoda.com

$387/night

$387 totalAgoda.com
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Luxury Rooms - Ocean view
Snaptravel

$473/night

$473 totalSnaptravel
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King Rooms - Skyline view
Agoda.com

$426/night

$426 totalAgoda.com
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Other Rooms - Panoramic view
Destinia.com

$509/night

$509 totalDestinia.com
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Hotel Amenities & Facilities

  • Private beach
  • Adults only
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • 24hr front desk
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic
  • Hypoallergenic pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Adults only
  • Elevator
  • Accessible by elevator
  • Adapted bath
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Diving
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Water park
  • Pool table
  • Night club

Dining

  • Fruits
  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Dishwasher
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush

Basics

  • Wi-Fi available in all areas
  • Internet
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Spa and wellness center
  • Saltwater pool
  • Massage
  • Pool bar
  • Sauna
  • Water slide

General

  • Garden view
  • Interconnected room(s) available
  • Newspapers
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Soundproofing
  • Telephone
  • VIP room facilities

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • CD player
  • Tablet
  • TV
  • Smartphone dock

Laundry

  • Ironing service
  • Laundry facilities
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Tumble dryer
  • Drying rack for clothing

Outdoor

  • Outdoor dining area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Workspace

  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Laptop

Family friendly

  • Babysitting or child care
  • Cribs available
  • Complimentary breakfast
  • Playground

Bedroom

  • Alarm clock
  • Wardrobe or closet

Fitness

  • Fitness center
  • Tennis

Places of interest near Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Attractions in Puerto Aventuras, Mexico curated by momondo

Heaven at Hard Rock Hotel Riviera Maya - Adults Only location: Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo

Restaurants and Cafés

Girafe1.1 mi

Heaven at Hard Rock Hotel Riviera Maya - Adults Only Reviews

8.5
GreatBased on 110 verified guest reviews
8.6Couples
8.2Families
8.4Friends
7.6Solo

Pros +
  • Very nice rooms and staff. (in 7 reviews)
  • The food is great. (in 7 reviews)
  • The service was great! (in 6 reviews)
Cons -
  • I can’t fault the room at all. (in 3 reviews)
  • "However the rooms and fixtures showed heavy wear and many things just looked ""tired""." (in 2 reviews)
  • Cleaning and housekeeping crews were relentlessly working and the accouterments were very nice. (in 1 review)

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Heaven at Hard Rock Hotel Riviera Maya - Adults Only room booking info

Check in/Check out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.


Frequently asked questions

  • On average, Heaven at Hard Rock Hotel Riviera Maya - Adults Only is less than the Puerto Aventuras average rate for 5 star hotels. The nightly rate at Heaven at Hard Rock Hotel Riviera Maya - Adults Only is typically $353, whereas the nightly rate in Puerto Aventuras is $78 more.

  • There are 42.4 mi between Cancún and Heaven at Hard Rock Hotel Riviera Maya - Adults Only. The drive to and from the airport should be about 2h 7min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • If you’re looking for a simple travel option from Cancún to Heaven at Hard Rock Hotel Riviera Maya - Adults Only, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Heaven at Hard Rock Hotel Riviera Maya - Adults Only welcomes pets at their venue.

  • Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only does have a restaurant where you can sit down to eat or take food to go. There are also many other quality food options in Puerto Aventuras for those looking for something different. If you are staying at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, you are more than welcome to order food through the hotel’s room service menu.

  • Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • For questions regarding the hotel or your stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, call +52 984 875 1100.

  • Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has Wi-Fi available to hotel guests.

  • There is a fitness center available to Heaven at Hard Rock Hotel Riviera Maya - Adults Only guests.


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